Business Finance Homework Help

Chapter 1. What is Organizational Behavior – Read chapter and answer below questions.

1. As a student of organizational behavior, you have the opportunity to investigate what factors lead employees to make certain choices. What can this in turn help you do within your job?

2. It is important for service organizations to include customer needs and requirements in assessing their effectiveness. Why is this so? Discuss

3. Explain “workforce diversity.” What key managerial skill do you think is most important when dealing with workforce diversity?