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Cleveland State University Sapphire Brand Marketing Questions

 

  1. How do you evaluate the 100,000-point offer?  Was this a good investment, and why (not)?  For your answer, let’s assume that both Transactors and Revolvers spend 2k per month (24,000 / yr) on their card, and Churners only 4k/year.  Also, for the revolvers, let’s assume they carry 50% of their balance month-over-month (i.e. earning interest income for Chase).  Please explain any additional assumptions you are making in order to answer whether the 100k-point offer makes sense for Chase.  
  2. How would competing credit card companies respond to the Chase Sapphire Reserve card?  And how should Chase position itself in anticipation of these competitive responses?