Computer Science Homework Help

1. Describe 1-2 insights/connections/revelations you had from the readings for each of the following topics:

• distinctions between the types of errors, biases, and violations
• differing perspectives on the value of human performance and expertise
• approaches to system design evaluations

2. What, if any, material from the readings was unclear?

3- For this week’s lecture activity, first review Norman’s chapter in Design of Everyday Things on types of error. Next write a short description of a time you (or someone you know) made an error with an information system. Given the description, use Norman’s classification to describe the type of error made.