Law Homework Help

Help me study for my Law class. I’m stuck and don’t understand.

In Chapter 5 we are learning about Communication. How do you  communicate with people? Are you aggressive and/or abrupt when you talk  with people who work with or in your personal life? Think of a time at  your work when you talked at someone with an aggressive tone or talked  down to somebody. Did you even notice and if so what happened and if you  did not notice what do you think now?