What are the arguments in support of and in opposition to potential resolutions?
Issue Statement
• What problem/issue needs to be resolved?
• If the remainder of the paper is extensive, an Executive Summary should be included
Discussion/Background
• Why does the issue exist/how did the issue originate?
• What is the situation that causes it to surface or be elevated now?
• What are the impacts of the issue?
• Who is impacted by it?
• What is the statewide significance?
• What are the arguments in support of and in opposition to potential resolutions?
• What work has been undertaken around the issue and what are the results?
• What constraints exist that limit the range of alternatives to addressing the issue?
• What are the risks or ramifications of not resolving the issue?
• What references exist to inform this issue (i.e. Op Notice, policy, manual, etc.)
Options and/or Recommendations (typically, choose one)
• What are the proposed options?
o How do the options address the issue?
o What are the opposing arguments (whether they’ve been made or could be made)
o Financial implications?
o Precedent implications?
o Political implications?
• What is the proposed approach to developing options or recommendation?
o Should a sub-team be developed to explore options and/or develop a recommendation for resolution?
o Should the issue be delegated or elevated to another leadership team?
o Other method/approach to develop options or a recommendation?
• What is the proposed recommendation or solution?
o How does the proposed recommendation resolve the issue?
o What are the benefits?
o What are the risks?
o What are the opposing arguments (whether they’ve been made or could be made)
o Financial implications?
o Precedent implications?
o Political implications?
Implementation
• How will the solution be implemented?
• Who will implement?
• What are the key steps or deliverables involved?
• What are the timeframes for implementation?
• What does “success” look like?
• How will the recommendation be documented? (i.e. Op Notice, manual changes, policy changes, etc.)
Communication
• Who needs to approve?
• Who needs to know?