Complete 6 pages APA formatted article: The Benefits of Planning in a Business Environment. The four functions of management include planning, organizing, directing and controlling. The management needs to be equipped with all four functions but any situation needs planning ahead of implementation after which control can be exercised. Planning has been described as assessing the future, setting goals and devising means to achieve these goals (Dooris, Kelley and Trainer, 2002). Mintzberg and Quinn think of strategy as a plan and specify that it should be made in advance and it should be developed consciously and purposefully (cited in Dooris, Kelly and Trainer, 2002). Planning is thus an ability to improve the condition, which could include increasing market share or enhancing profits. It thus suggests that planning is a primary management function aimed at achieving organizational goals and objectives. Every business, regardless of size, must develop a comprehensive plan which would force the management to think of the realities to be faced in the business world (French, Kelly and Harrison, 2004). This should have a well-defined format and parts. This conforms to Valdehueza’s (2009) definition that goals are a desired future state that the organization focuses on while plans are the blueprint that specifies the resource allocation, schedules, and actions necessary to achieve the intended goals. Organizational goals, mission, and objectives symbolize legitimacy to the external stakeholders while plans motivate the employees to perform an action, thereby reducing uncertainty. The benefits of planning range from economic benefits to adaptive thinking and can also include integration and control (Appiah-Adu, Morgan and Katsikeas, 1996). Planning benefits could either be utilitarian or psychological in nature. The Utilitarian benefits are the planning capabilities that manifest in enhanced organizational processes, acquisition of knowledge-based skills and coordination of strategic activities (Appiah-Adu, Morgan and Katsikeas, 1996). Psychological benefits demonstrate the values and perceptions of management. The psychological benefits include enhanced morale, motivation and commitment by the employees to the strategic plans drawn up by the management. This is especially perceived in change management when the management planned the change process before the actual change takes place. Mergers and acquisitions can have a demoralizing effect on employees but with the right planning the objectives of change can be met and resistance overcome. Wolverhampton & Dudley Breweries plc (W&DB) the UK took over two breweries within twelve months which resulted in considerable downsizing and closing down of some units (Pollitt, 2006). This can lead to demoralizing of staff resulting in reduced productivity. However, W&DB had strategically planned the change process and could overcome the resistance within a short period of time. The goal of the organization was to avoid imbalance, which is generally expected in any change, with the right organizational strategy. Through transparency, effective communication, removal of management trappings and employee involvement they could achieve the desired goal. They could achieve this because the change process was planned much before the actual change took place. As uncertainty manifest in the modern business enterprise, formal strategic planning took shape in organizations.

Write 6 pages with APA style on Customer Relationship Management for Luxury Clients. The luxury brands build an image in the mind of the customer which is related with high quality, extraordinary service, and high price. For providing luxurious service the luxury brand needs to understand its customers which are only possible by developing strong customer relationship management. Through this process, the company is able to understand the mindset up of its targeted customers’ group which helps the company to design its product and services satisfying all the characteristics of a luxury product. Building the emotional attachment between the company and its customer is an important mean for the growth and survival of the luxury company. Holistic experience can be offered by luxury industry through their distributions channels (Dowling, 2002). CRM plays an important role in retaining loyal customers, attracting new customers. Through this relationship management, the luxury industry continuously delivers its services of grows the satisfaction and expectation of the customers. In the long run, CRM helps to increase the sales of the luxury industry by developing a long-term relationship with its customers. The companies of the luxury industry are able to deliver global consistency by CRM.

Four Seasons Hotels has a developed a strong base in its customer relationship management system (Campbell, 2003). The company provided a unique experience to its customers. The value of the company is to satisfy the customer needs who desire a luxurious environment. This hotel business has an excellent personalized service maintaining a perfect time and quality. Four Seasons Hotels charges a high price to its customers. The company maintains a strong relationship with its customer who prefers luxurious services. Its staff quickly gives a response in the expectation of its customers. The hotel has designed its facilities according to its customer’s profile. By providing all these CRM facilities like guest interaction, social media campaign the Four Seasons Hotels builds a strong foundation of a relationship with their customer which is a key factor of its success.

Need an research paper on the relationship between cultural identity and interpersonal relationship. Needs to be 6 pages. Please no plagiarism. The policies on the exchange of manpower among different nationalities promoted by the shortage of skilled manpower in many countries have led people to migrate culturally diverse environments resultantly forming culturally diverse societies. International educational opportunities are also increasing the possibility of multi-cultural societies. The objective of this essay is to critically analyze the relationship between cultural identity and interpersonal relationship.

The modern-day societies are found to have complex natures and much diversity in their inter-personal relationship attitudes. Although this may vary from person to person, the range of diversity is much high with reference to the multicultural societies which includes people from different countries and cultural backgrounds. Christopher & Diana (1996, p75) have mentioned seven cultural identities pertaining to concerning to the human relationships including time, space, odors, frankness, the intimacy of relationships, values, and expression of emotions.

When a person or a group from a particular culture would insist on punctuality, others from the different part of the globe would not pay much importance for time. To meet the deadlines and to use time most effectively would be a high priority for people from some specific cultural groups. On the other side, time is taken into consideration in a more relaxed way in some other cultures. The complexity would occur when it comes to the linkage and relationship between people from these cultural groups. For example, if two people from different cultures decide an appointment for a meeting and if when one of them considers adhering with the timings previously fixed, the other comes for meeting few minutes late. this can lead to severe confusions in the relationship.

Hi, need to submit a 1500 words paper on the topic The Issues of Office Gossip. On the other hand, all this issue was brought to the limelight through rumours in the office, and in actual fact, rumours in the office is an element of unethical behaviour. Lilly’s co-workers have been active in expressing their disgust concerning Lilly’s action by spreading rumours among each other.

Essentially, Lilly is on the wrong side because she is unprofessional and she cheats on her husband. The conflict arises from the fact that her behaviour overlooks the principles of marriage and the qualities of a professional salesperson. Firstly, it is unprofessional for a salesperson to initiate a romantic relationship with a customer. Secondly, it is inappropriate for a woman especially a married woman with children to cheat openly on her husband. In this case, conflict arises when Lilly has to compromise her sales position and her role as a wife in order to engage in unjustified relation. Moreover, in this scenario, Lilly will not be able to focus on her task as a salesperson or as a wife and a mother, and ultimately, this is a huge risk to both the company and her family. Likewise, the spreading of rumours in the office is equally wrong since they cannot be confirmed to be true. Therefore, another form of conflict rekindles through being in a situation, which calls for taking an action that is based on rumours that are difficult to authenticate (Ferrell & Fraedrich, 2012).

Many people are affected in this case. This starts with her family, co-workers and the company as a whole. In fact, two families are affected. Lilly’s family and Laski’s family. Since they are having a romantic relationship, they are not committed fully to their spouses. Secondly, Lilly’s co-workers are affected by this situation, and it is clear that they have not been impressed by Lilly’s action at all. The co-workers have publicly expressed their resentment toward Lilly. Ultimately, the company is affected by that productivity of the workers must have gone down because of Lilly’s action.&nbsp.&nbsp.