Education homework help
Education homework help. 1. To survive and succeed in the New Economy, Orbis Inc.s supply chain model was transformed from a:a) hub-like supply chain to a linear supply chain. b) linear supply chain to a hub-like supply chain.c) multiple layer supply chain to a single layer supply chain.d) single layer supply chain to a multiple layer supply chain.e) spoke like2. An office supply broker combines orders from fifteen small offices into a single order, which results in a much lower price for each of the small offices due to volume discounts. This is an example of the _______________ EC business model.a) dynamic brokeringb) group purchasingc) reverse auctionsd) discount purchasinge) none of the above3. According to Metcalfes Law, the value of a network grows roughly by a power of _______________ of the number of its users (or nodes).a) threeb) fourc) twod) fivee) six4. General Electric lists the specifications for a kind of wire needed in the manufacture of light bulbs on its Trading Process Network (TPN) site. GE asks potential suppliers to submit the price at which they would be willing to supply the wire. This is an example of a(n):a) forward auction. b) reverse auction.c) private auction.d) independent auction.e) none of the above5. Characteristics of a digital economy include all of the following EXCEPT:a) a vast array of digitizable products like databases, news, information, books, and musical CDsb) consumers and firms conducting financial transactions digitallyc) physical good such as home appliances and automobiles embedded with microprocessors and networking capabilitiesd) elimination of all traditional intermediariese) decrease of geographic boundaries6. Which of the following is NOT an example of a major type of business pressure on companies?a) A homogenous workforceb) Powerful customersc) Technological Innovation and Obsolescenced) Social responsibilitye) Environmental Factors7. Which of the following statements is NOT true?a) Information technology can be viewed as a subsystem of an information system.b) Information systems can be viewed as a subsystem of information technology.c) Information technology refers to the technological side of an information system.d) Information systems are information technology enabled business applications. 8. Which of the following statements about pervasive computing at Royal Mile Pub is NOT true?a) The servers use specialized PDAs to take orders.b) Training servers to use these specialized PDAs is the major challenge and takes time.c) Thanks to the new computing system, servers can now spend more time on the floor with customers.d) The new computing system saves the server several trips to the kitchen.9. The major types of business pressures are categorized along the following lines:a) market and technology pressures.b) market and society pressures.c) market, technology, and society pressures.d) market, technology, and government pressures.10. CRM stands for:a) customer relationship management. b) customer responsibility management.c) customer reliability management.d) consumer relational management.e) customer reflexive monitoring.11. _______________ are intra-organizational Web-based secure networks that facilitate information access and collaboration.a) Extranetsb) Virtual Private Networksc) Intranetsd) EDI networkse) ERP12. Businesses in an alliance may:a) share resources.b) establish permanent supplier-company relationships.c) create joint research efforts.d) all of the abovee) none of the above13. A set of programs that enable the hardware to process data best describes:a) software.b) telecommuting.c) virtual corporations.d) database objects.e) hardware.14. Which of the following statements is NOT true about optical networks?a) telecommunication networks that convert signals to colors of light and transmit these over fiber-optic filaments.b) low capacity telecommunication networks c) are suitable for video transmissiond) are suitable for multimedia interactionse) are faster than analog15. Which of the following statements is NOT true about a corporate portal?a) It serves as a gateway to corporate data, information, and knowledge.b) Only employees can access data through the portal.c) Employees have a password that allows them to access data through the portal.d) The corporate portal resembles a Web site.e) It cannot be accessed off site.16. Which of the following statements is NOT true about electronic marketplaces?a) The stock exchange is an example of an electronic marketplace.b) Chemconnect.com is an example of a horizontal marketplace.c) These marketplaces provide operating efficiencies to trading.d) These marketplaces can provide benefits to both buyers and sellers.e) EBay is an example of an electronic marketplace.17. A(n) _______________ refers to a companys Web site that is used as a gateway to the corporate data, information, and knowledge.a) URLb) company networkc) intranetd) corporate portale) Internet18. The _______________ refers to an economy that is based on digital technologies, including digital communication networks (the internet, intranets, and private value-added networks or VANs), computers, software, and other related information technologies.a) digital economyb) Internet economyc) web economyd) electronic marketse) all of the above19. _______________, a pioneer of computer networks, claimed that the value of a network grows roughly in line with the square of the number of its users (or nodes).a) Robert Metcalfeb) Bill Gatesc) Steve Jobsd) Larry Ellisone) none of the above20. _______________ refers to the conduct of e-commerce via wireless devices.a) E-commerceb) L-commercec) M-commerced) I-commercee) B-commerce21. Popularly called _______________ this prediction was that the processing power of silicon chips would double every 18 months. And so it has, resulting in enormous increases in computer processing capacity and a sharp decline in cost.a) Kellys Extension to Metcalfes Lawb) Moores Lawc) Thomass Lawd) Anodynes Lawe) Johns Law22. The collection of computing systems used by an organization is termed:a) intranet.b) extranet.c) information technology.d) Internet.e) information system.23. A company that performs most of its business function electronically in order to enhance its operations and competitiveness is:a) e-business.b) electronic commerce.c) information technology.d) intranet.e) brick and mortar.24. A use of web-based systems to support buying selling and customer service exemplifies: a) e-business.b) e-commerce.c) network.d) distributed computing.e) wolfbane cluster.25. A(n) _________ connects computers and other electronic devices via telecommunication networks a) intranetb) Internetc) networked computingd) extranets e) externet26. Companies that link their intranets to those of their business partners over networks are called:a) extranet.b) intranet.c) Internet.d) computing.e) network.27. The global networked environment is called:a) the Internet.b) information technology.c) e-business.d) computing.e) network computing. 28. The collection of hardware that comprise the computing systems used by an organization is termed:a) information technology.b) e-business.c) computing.d) none of the abovee) network.29. The new digital economy is providing unparalleled opportunities for thousands of: a) people.b) states.c) children.d) entrepreneurs.e) corporations.30. A set of programs that instruct the hardware to process data is known as:a) procedures.b) information.c) database.d) software.e) operating system.31. What is a major capability of the information systems?a) automate manually done tasksb) automate both semiautomatic business processes and manually done tasksc) increase effectiveness of people collaborating in groupsd) automate interpretation of vast business processese) none of the above32. What is the difference between computers and information systems?a) Computers process data and information systems utilize the processed data to solve some problem.b) Computers and information systems are synonymous.c) Computers are for word processing and professionals use information systems.d) Computers can connect to the Internet whereas information systems cant.33. Which one of the following is not a characteristic of a smart appliance?a) Smart appliances can be connected to the Internet to enhance their functions. b) Smart appliances have voice recognition technology and can be verbally commanded.c) Smart appliances can be connected among themselves.d) Smart appliances have increased capabilities through the use of technology.e) none of the above34. Digital economy is sometimes referred to all of the following except:a) Internet economy.b) technology economy.c) new economy.d) web economy.e) information economy.35. Which are the common types of files?a) document files and worksheet filesb) database files and presentation filesc) Internet files and program filesd) a and b36. The business environment consists of a variety of factors, which are:a) social, technological, legal, economic, physical, and political.b) religion.c) culture.d) computer skills and good knowledge of technology.e) knowledge skills.37. An extranet combines:a) Internet with a business.b) Internet with another Internet.c) Internet with an extranet.d) intranet with Internet.e) electronic marketplace with intranet.38. A(n) _______________ collects, processes, stores, and disseminates information for a specific purpose.a) word bankb) Internetc) information systemd) data banke) data warehouse1) The modern business environment has all of the following characteristics except: A. InterconnectedB. Relatively staticC. GlobalD. Competitive2) _____ conveys understanding, accumulated learning, and expertise as they apply to a current problem. A. InformationB. ExperienceC. DataD. Knowledge3) The fact that you practice continuous computing means all of the following except: A. You can pull information about almost everything from anywhere all the time.B. Your daily routines are exactly the same as students 20 years ago, but you do your tasks much slower and with more effort.C. You are surrounded by a movable information network.D. You can push your ideas to the web.4) Which of the following is not a major capability of IS? A. Provide fast, accurate communications among organizationsB. Increase the effectiveness and efficiency of people working in groupsC. Perform high-speed, high-volume numerical computationsD. Store small amounts of information in a large space5) A set of programs that enable hardware to process data is _____. A. software B. networkC. hardwareD. database6) A collection of related files, tables, and so forth that stores data and the associations among them is _____. A. software B. networkC. hardwareD. database7) You are registering for the next semester at your university. The combination of your previous experience registering, your major, the courses you need, the prerequisites for each course, the times you need for each course, the professors teaching each section, and your work schedule means that you are using _____ to select your class schedule. A. knowledgeB. wisdomC. informationD. expertise8) _____ is data that have been organized to have meaning and value to a recipient. A. InformationB. ExperienceC. DataD. Knowledge9) _____ are the computer hardware, software, and communications technologies that are used by IT personnel to produce IT services. A. IT servicesB. ISC. IT componentsD. IT10) What is the most significant benefit of Panasonic®’s new data management system? A. Improved time-to-market for productsB. Company moved from push inventory model to pull modelC. Cost savingsD. Reduced time required for creating and maintaining product information11) The end result of the data life cycle is the generation of _____. A. dataB. wisdomC. informationD. knowledge12) Panasonic® wants to double its profit margins. What is the biggest problem Panasonic® has that could prevent attaining this goal? A. The company faces fierce global competition.B. The company faces rapid improvements in technology.C. The company cannot raise its prices.D. The company has inconsistent business information.13) _____ occurs when the same data are stored in many places. A. Data integrityB. Data redundancyC. Data isolationD. Data consistency14) _____ occurs when various copies of the data agree. A. Data integrityB. Data redundancyC. Data isolationD. Data consistency15) In the data hierarchy, the smallest element is the _____. A. bitB. characterC. recordD. byte16) The data in a data warehouse have which of the following characteristics? A. Coded in different formatsB. Updated in real timeC. Organized by subjectD. Typically retained for a defined, but limited, period of time17) _____ are fields in a record that have some identifying information but typically do not identify the record with complete accuracy. A. Secondary keysB. Duplicate keysC. Primary keysD. Attribute keys18) In a database, the primary key field is used to _____. A. create linked listsB. identify duplicated dataC. specify an entityD. uniquely identify a record19) In this type of e-commerce, the sellers and buyers are organizations. A. Consumer-to-consumerB. Business-to-businessC. Government-to-citizenD. Business-to-consumer20) J&R Electronics®’ biggest problem was which of the following? A. The company had a limited range of products.B. The company had too many products, which confused customers with too many choices.C. The company was limited by its physical location.D. The company’s sales staff was not knowledgeable enough about the company’s products.21) The nature of business competition is changing drastically as a result of all of the following except: A. The diversity of electronic commerce-related products and servicesB. The increase in the number of digitizable productsC. New online companiesD. Companies having difficulty integrating their physical and electronic channels22) ERP systems are _____ software products, meaning that companies typically have to change their _____ to accommodate how the software functions. A. structured, reporting relationshipsB. unstructured, inventory controlC. unstructured, business processesD. structured, business processes23) The characteristics of ERP systems include all of the following except: A. Provide information necessary to control the business processes of the organizationB. Include a set of interdependent software modulesC. Integrate the planning, management, and use of all resources of the organizationD. Typically fit an organization’s existing business processes 24) International Game Technology® had all of the following problems that led to its implementing an ERP system, except: A. Applications were not integrated.B. A lack of useful information for managers.C. Each functional area had its own IS.D. The company could not manage the high volume of its transactions.25) Which of the following is not a characteristic of a transaction processing system? A. Mainly internal sources of data B. Low computation complexityC. Small amounts of data processedD. High level of accuracy, data integrity, and security26) Actions Toyota® workers may take with regards to problems on the assembly line include which of the following? A. They can call a supervisor.B. They can call a coworker.C. They cannot stop the assembly line.D. They can stop the assembly line.27) Where possible, Toyota® uses all of the following to convey the status of work, except: A. Electronic dashboardsB. Red/yellow/green lighting systemC. Overhead displaysD. Manual devices28) You are in the market for a small economy car. The salesperson has you drive the economy car, and hands you the keys to a mid-size car of the same brand for you to drive. The salesperson is engaged in: A. Cross-sellingB. BundlingC. Up-sellingD. Customer relationship management29) Which of the following is not a goal of supply chain management? A. Decrease inventory levelsB. Increase cycle timeC. Reduce uncertainty along the supply chainD. Improve customer service30) Supply chain complexity and scale: A. Were difficult to address before the InternetB. Result when firms product complex products and servicesC. Affect small companies and large, global organizationsD. Result when firms implement full-scale, supply chain management systems31) The _____ refers to erratic shifts in orders up and down the supply chain. A. supply forecast effectB. bullwhip effectC. demand forecast effectD. inventory effect32) A company’s suppliers, suppliers’ suppliers, and the processes for managing them is the: A. External supply chainB. Upstream portion of the supply chainC. Downstream portion of the supply chainD. Suppliers’ chain33) Packaging, assembly, or manufacturing take place in which segment of the supply chain? A. Internal B. DownstreamC. ExternalD. Upstream34) _____ is the process by which organizational goals are achieved through the use of organizational resources. A. OperationsB. Organizational strategyC. ManagementD. Organizational decision-making35) In the _____ phase of the decision-making process, managers examine a situation and identify and define the problem. A. choiceB. designC. intelligenceD. implementation36) The functions of the dashboard at Eastern Mountain Sports® include all of the following except A. Provide high-level view of key performance indicatorsB. Provide drill-down capability to access detailsC. Provide information relevant to company goalsD. Manage the volume of transactions37) British Telecom® had all of the following problems with its IS function except A. The company had a highly centralized IS department.B. Only 20 percent of the company’s technology initiatives had a definitive business purpose.C. No technology initiatives were being tracked in any way.D. The company had too many technology initiatives.38) The IS planning process proceeds in which order? A. Organization mission, IS strategic plan, organization strategic plan, IS operational planB. Organization strategic plan, organization mission, IS strategic plan, new IT architectureC. IT architecture, IS strategic plan, organization strategic plan, organization missionD. Organization mission, organization strategic plan, IS strategic plan, new IT architecture39) The _____ method measures the effectiveness of management in generating profits with its available assets. A. cost-benefit analysisB. return on investmentC. internal rate of returnD. net present value40) _____ is the efficient and effective execution of specific tasks. A. Management controlB. Strategic planningC. ExpertiseD. Operational control41) Which of the following is not a characteristic of a structured decision? A. RepetitiveB. No human intuition involvedC. Fuzzy and complexD. Routine42) Computer support is greatest for which of the following problems? A. Unstructured and operational controlB. Structured and operational controlC. Semistructured and management controlD. Semistructured and strategic planning43) Which of the following systems acquisition methods results in software that may be tried out, has been used for similar problems in other organizations, and can save time? A. PrototypingB. End-user developmentC. Buy optionD. Systems development life cycle44) The _____ that changes are made in the systems development life cycle, the _____ expensive the changes become. A. later, lessB. more frequently, moreC. more extensively, moreD. sooner, less45) Which of the following systems acquisition methods is time-consuming, costly, and may produce excessive documentation? A. PrototypingB. End-user developmentC. External acquisitionD. Traditional systems development life cycle50) Problems in Procter and Gamble®’s distribution network included all of the following except: A. Some stores received no product at all.B. Some stores received too much product.C. The RFID tags generated too much data.D. Some displays never were shown on the retail floor.51) Of the following, which is the major problem with smartphones? A. They are too expensive.B. They are too slow.C. Their screens are too small.D. They may be used to compromise security.52) _____ involves building an inappropriate trust relationship with employees for the purpose of gaining sensitive information or unauthorized access privileges. A. HackingB. Reverse social engineeringC. Social engineeringD. Spoofing53) _____ issues involve the authenticity and fidelity of information that is collected and processed. A. AccuracyB. PrivacyC. PropertyD. Transferability54) The computing skills necessary to be a hacker are decreasing for which of the following reasons? A. Computer attack programs, called scripts, are available for download from the Internet.B. More IS and computer science departments are teaching courses on hacking, so their graduates can recognize attacks on information assets.C. Cybercrime is much more lucrative than regular white-collar crime.D. International organized crime is training hackers.1. NAME_____________________________ 1. IT personnel use _____ to produce _____. A. IT components, IT services B. Computer-based information systems, IT architecture C. IT infrastructure, IT architecture D. IT infrastructure, IT platform 2. Amazon is using its IT infrastructure to deliver a variety of services for all of the following reasons except: A. because the company only uses 10 percent of its processing capacity at any one time B. to stabilize profits and revenue C. to compete with Google D. to help start-up companies with their IT needs 3. Which of the following statements about information systems is not correct? A. Information systems are concentrated in the IS Department. B. Information systems tend to follow the structure of the organization. C. Information systems are based on the needs of employees. D. Any information system can be strategic. E. Managing information systems is difficult. 4. The Internet has had which of the following impacts on the way you purchase your textbooks? A. The Internet gives you fewer choices. B. The Internet increases your bargaining power. C. The Internet provides you with less information. D. The Internet decreases your bargaining power. E. The Internet increases your switching costs. 5. Which of the following is a traditional, major IS function? A. Managing systems development B. Partnering with the firm s executives C. Managing outsourcing D. Educating non-IS managers about IT E. Incorporating the Internet and electronic commerce into the business 6. Which of the following is not an overall trend in software? A. Increased complexity B. Increased cost C. Increased number of errors D. Increased amount of mainframe software written by users E. Increasingly large percentage of information systems costs 7. Which of the following is not a characteristic of today s typical software? A. Efficient B. Full of errors C. Poorly designed D. Expensive E. An art as well as a science 8. Which of the following is not an advantage of open-source software? A. Produces high quality code B. Produces code that can be changed to meet the needs of the users C. Bugs are discovered quickly D. Support available only through online communities of core developers E. Produces reliable code 9. A(n) _____ is a network designed to serve the internal informational needs of a single organization. A. global network B. extranet C. Internet D. intranet E. World Wide Web 10. Applications offered by the Internet include which of the following? A. remote diagnosis B. digital libraries C. distance education D. virtual laboratories E. all of the above 11. The _____ is a global wide-area network that connects approximately one million organizational computer networks. A. global network B. extranet C. Internet D. intranet E. World Wide Web 12. The ______________________ holds that the timing of the user of specialized knowledge can create a differentiation advantage as long as the knowledge remains unique. A. stakeholder s model B. shareholder value model C. customer relationship model D. stockholder share model E. unlimited resources model 13. The business diamond is useful for designing new organizations and diagnosing organizational troubles. Which component of the business diamond would include payroll, accounting, and inventory? A. Business Processes B. Values and Beliefs C. Tasks and Structures D. Business Levers E. Management Systems 14. General managers should take an active role in decisions about information systems. This is vital because of which one of the following reasons? A. IS cannot be trusted to make good decisions. B. IS staff has not been trained to make general business decisions. C. IS personnel do not have the companies best interests as their focus D. IS systems are designed to support business decisions. E. IS systems are normally incongruent with business goals. 15. It is very difficult to manage data for which of the following reasons? A. amount of data stays about the same over time B. data are scattered throughout organizations C. decreasing amount of external data needs to be considered D. data security is easy to maintain E. data are stored in the same format throughout organizations 16. You have moved to a different apartment, but your electricity bill continues to go to your old address. The Post Office in your town has a problem with its data management, which is: A. Data redundancy B. Data inconsistency C. Data isolation D. Data security E. Data dependence 17. The data in a data warehouse have which of the following characteristics? A. are organized by subject B. are coded in different formats C. are updated in real time D. are typically retained for a defined, but limited, period of time E. are organized in a hierarchical structure 18. Electronic commerce provides opportunities to do all of the following except: A. For companies to expand their reach B. For companies to expand at relatively high cost C. For companies to put rich information on their Web sites D. For companies to increase market share E. For companies to adopt new business models 19. The advantages of B2C for consumers include all of the following except: A. You can buy from home 24 hours per day, 7 days per week. B. You have a wider variety of products to choose from. C. You typically cannot access additional information, so you do not have information overload. D. You can easily compare prices and features. E. You can find unique items. 20. In the _____ B2B application, the orders of many buyers are aggregated so that they total to a large volume, in order to merit more seller attention. A. buy-side B. sell-side C. auctions D. group purchasing E. electronic exchange 21. This asks the questions, “What tasks will be performed? How will the work be performed?, Who will do the work?, and Where will the work be performed”? A. Job design framework B. Job description analysis C. Custom system framework D. Work entry point E. Job analysis system 22. This technology has enabled changes in many jobs. For example financial analysts can download reports from a corporate web site in minutes. A. email system B. groupware C. Internet D. laptops E. collaboration 23. Technology has significantly changed the way work is done and how managers interact with employees. One technological solution helps to solve the problem of lack of direct supervision by permitting managers to monitor employees based on ________________________ compensation strategies. A. valued added work B. pay for performance C. team work D. work performance E. piece work performance 24. Enterprise resource planning systems are very _____ software products, meaning that companies typically have to change their _____ to accommodate how the software functions. A. unstructured, business processes B. structured, reporting relationships C. structured, accounting processes D. unstructured, inventory control E. structured, processes` business 25. If you buy a science fiction book from Amazon.com, the company s software will automatically recommend similar books bought by other readers. This is an example of: A. cross-selling B. up-selling C. one-to-one marketing D. viral marketing E. permission marketing 26. Supply chain complexity and scale: A. Affect both very small companies and large, global organizations B. Were difficult to address before the Internet C. Result when firms product complex products and services D. Result when firms implement full-scale, supply chain management systems E. Result when companies implement extranets and EDI 27. Which era of information resources focused primarily on effectiveness such solving problems and creating opportunities? A. 1960s B. 1970s C. 1980s D. 1990s E. 2000+ 28.This is defined as the available data, technology, people, and processes within an organization? A. Information Management B. Information Technology C. Information Systems D. Information Resources E. Information Networks 29. Which one of the following would NOT be considered an information resource that is available to a firm? A. Information and knowledge B. Proprietary technology C. End users of IS D. Business processes E. Customer interaction 30. In this business structure a common view of a firm is as a hierarchy organized around a set of functions. Each group has a core competency that it concentrates upon. A. Technology B. Business reengineering approach C. Silo D. Process Control E. Business process 31. These are comprehensive software packages that incorporate all modules needed to run the operations of a business. They should include the following modules: Manufacturing, Accounting, Human resources and Sales. A. BRP systems B. Groupware system C. ERP systems D. TQM systems E. BBB systems 32. By 1998, approximately _____% of companies with annual revenues greater than $1 billion has installed ERP systems. A. 20 B. 25 C. 30 D. 35 E. 40 33. Decisions today are becoming _____ complex, due to _____ uncertainty in the decision environment. A. less, decreased B. more, decreased C. less, increased D. more, increased E. about the same, decreased 34. _____ provides users with a view of what is happening, where _____ addresses why it is happening. A. Multidimensional data analysis, structured query language B. Data mining, multidimensional data analysis C. Data mining, expert system D. Multidimensional data analysis, neural networks E. Multidimensional data analysis, data mining 35. Which of the following are not provided by digital dashboards? A. Drill down B. Transaction processing C. Status access D. Key performance indicators E. Exception reporting 36. The information systems planning process proceeds in which order? A. Organization mission organization strategic plan IS strategic plan new IT architecture B. Organization mission IS strategic plan organization strategic plan IS operational plan C. Organization strategic plan organization mission IS strategic plan new IT architecture D. IT architecture IS strategic plan organization strategic plan organization mission E. IS development projects IS operational plan new IT architecture organization mission 37. The _____ that changes are made in the systems development life cycle, the _____ expensive these changes become. A. sooner, less B. later, less C. more frequently, more D. more extensively, more E. sooner, more 38. Any systems acquisition effort is mainly driven by A. organizational change B.
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