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UTPB Workplace Organizational Behavior & Citizenship Behavior Discussion

 

Help me study for my Management class. I’m stuck and don’t understand.

How do perceptions about the workplace norms form? In the workplace, who do you think usually establishes a particular norm—the top leaders of the organization or the front-line workers? Use theories discussed in chapter 3 to justify your answers.

2- Do some research and determine what a wellness program at a company could consists of. Does the investment a firm makes in wellness pay off with reduced costs associated with less absenteeism and fewer health problems among employees? Explain.

3- List five specific behaviors that illustrate organizational citizenship behavior (OCB).