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Davenport University Human Resource Management Letter of Complaint

I need support with this Management question so I can learn better.

WRITING

Choose between these two options:

1. Students must prepare a letter (minimum 400 words) complaining

about the state of the facilities of the hotel in which they stayed last weekend.

2. Students must write a response letter to a client’s complaint

on the price increase compared to the previous year (minimum 400

words) as if they were responsible for a chain of restaurants.