Applied Sciences homework help

Applied Sciences homework help
quiz
Answer ALL questions efficiently.
MGMT 430 Quiz 4 Name:_____________________________
1) The goal of queueing analysis is to minimize:
A) the sum of customer waiting costs and service costs.
B) the sum of customer waiting time and service time.
C) service costs.
D) customer waiting time.
E) None of the answer choices is correct.
2) A single server queueing system has an average service time of 8 minutes and an average time
between arrivals of 10 minutes. The arrival rate is:
A) 6 per hour.
B) 7.5 per hour.
C) 8 per hour.
D) 10 per hour.
E) 12.5 per hour.
3) The term queue discipline refers to:
A) the willingness of customers to wait in line for service.
B) having multiple waiting lines without customers switching from line to line.
C) the order in which customers are processed.
D) the reason waiting occurs in underutilized systems.
E) None of the answer choices is correct.
4) Which of the following is not an example of a commercial service system?
A) ATM cash machine
B) Brokerage service
C) Travel agency
D) Tool crib
E) Call center
5) As the ratio of arrival rate to service rate is increased, which of the following is likely?
A) Customers move through the system in less time because utilization is increased.
B) Customers move through the system more slowly because utilization is increased.
C) Utilization is decreased because of the added strain on the system.
D) The average number in the system decreases.
E) None of the answer choices is correct.
6) Computers can simulate years of operation in seconds.
A. True
B. False
MGMT 430 Quiz 4 Name:_____________________________
7) Simulation is especially useful for situations too complex to be analyzed using analytical
models.
A. True
B. False
8) Simulation enables a decision maker to experiment with a system and observe its behavior.
A. True
B. False
9) The main reason that a large number of replications of a simulation would be made is:
A) computers are usually used, and they can easily handle a large number of replications.
B) it is part of the scientific approach.
C) it is a form of sampling, and large samples give more accurate results than small samples.
D) it is more likely to provide optimal answers.
E) None of the answer choices is correct.
10) Which of the following would not be considered a main advantage of simulation?
A) It permits experimentation with the system.
B) It generates an optimal solution.
C) It compresses time.
D) It can serve as a training tool.
E) All of the answers choices are advantages.