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Airplane Emergencies Supply Management Tourism Service Experience Discussion

 

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Individual Forum Post:
Think of either a positive or negative tourism service experience/situation that you have encountered. The experience must be one in which the service is both intangible and heterogeneous.
Consider the theory presented by Kandampully & Solnet (2015), Chapter 2 as you:

  • Briefly describe the interaction/scenario and the active role that you played during the production process
  • Consider supply and demand and the management strategy most relevant for the situation
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 https://www.cbc.ca/news/canada/nova-scotia/pilot-a…

https://insights.ehotelier.com/insights/2021/07/08…