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Capella University Role of Functional Conflict in An Organization Report

 

  • Develop a 3-4 page report on how conflict can affect an
    organization. Describe reasons for conflict and explain the role of both
    functional and dysfunctional conflict in institutional change.
    Recommend strategies for resolving both functional and dysfunctional
    conflict.

    Introduction

    Institutional conflict can be viewed as either functional or
    dysfunctional. From the functional perspective, conflict can be seen as
    productive because it causes members of the institution to learn,
    improve, and develop creativity and problem solving skills. On the other
    hand, conflict can be seen as dysfunctional to the degree that it
    threatens the structure and stability of an institution and to the
    degree that it stifles creativity and change. Managed properly, conflict
    can cause people and the institution to grow and improve.

    Demonstration of Proficiency

    By successfully completing this assessment, you will demonstrate
    your proficiency in the following course competencies and assessment
    criteria:

    • Competency 1: Identify variables within an organizational structure that can promote conflict.
      • Describe reasons for conflict within an institution or organization.
    • Competency 3: Apply appropriate strategies to reduce or resolve conflicts.
      • Recommend a conflict resolution strategy for functional conflict.
      • Recommend a conflict resolution strategy for dysfunctional conflict.
    • Competency 4: Analyze the impact of conflict on relationship building in face-to-face, virtual, cyber, and group communication.
      • Explain the role of functional conflict in institutional change.
      • Explain the role of dysfunctional conflict in institutional change.
    • Competency 6: Communicate effectively in a variety of formats.
      • Write coherently to support a central idea in appropriate format with correct grammar, usage, and mechanics.

    Preparation

    Search the Capella library and the Internet for scholarly or
    professional articles that address institutional conflict and
    institutional change. You will need at least three articles or resources
    to use in this assessment.

    Instructions

    Complete the following:

    • Describe at least three reasons for conflict within an institution
      or organization. How might individual differences and perceptions
      contribute to the conflict?
    • Explain the role of functional conflict in institutional change.
    • Explain the role of dysfunctional conflict in institutional change.
    • Recommend one conflict resolution strategy organizational leadership could use with functional conflict.
    • Recommend one conflict resolution strategy organizational leadership could use with dysfunctional conflict.