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SMU The Inside Story of the Diamond Princess COVID Infection Video Question

 

I’m working on a Tourism exercise and need support.

Watch the full video “The Inside Story of the Diamond Princess COVID Infection”. It is 48 minutes in length.  The link is below. https://youtu.be/CDjM834YWrs

Answer questions: Why was Carnival’s response to the outbreak questioned by Congress? What was lacking in their communications that could have helped?