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TEAM NORMS AND PROCEDURES

Assignment Overview

In this module, the comment was made that norms are?implicit?and tend to develop over time. However, it was also observed that virtual teams cannot afford the luxury of such a passive process and need to take proactive steps to establish?explicit?norms.

Case Assignment

In this Case, you are asked to consider ways a virtual team can explicitly establish communication and task norms that support high performance. The following reading provides some additional ideas for how a co-located team could engage in norm-setting. You should model your action plan for virtual teams after this type of analysis.

Case Reading

Karten, N. (2003). Creating Team Norms. Retrieved August 2009 from?http://www.stickyminds.com/sitewide.asp?Function=edetail&ObjectType=COL&ObjectId=6736

Use the Module 3 Background, Required, and Optional readings list to support your arguments.

Assignment Expectations

For this Case, complete the following:

1. Identify 10 specific behavioral norms (five communication and five task norms) that you feel are essential to the smooth performance of virtual teams.
2. Explain why you feel these norms are essential.
3. Propose a specific action-plan virtual teams could use to develop and enforce task and communication norms.