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Professional Diversity Competency Case Study

 

This case is from the book Organizational Behavior,
Thirteenth Edition by Don Hellriegel & John W. Slocum, Jr. pp. 29-30 (I post it in the file).

Please read this case, and answer the following question.

Questions
1. Which key attributes of the diversity competency are

illustrated in this case? Give a specific example of each

attribute identified.
2. Which key attributes of the self competency are illus-

trated by Chris Tserng in this case? Give a specific

example of each attribute identified.
3. Which key attributes of the change competency are

illustrated in this case? Give a specific example of each attribute identified.