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COMM 120 Analysis PaperAssignment DescriptionUnderstanding how to identify and respond to the communicative patterns of others is necessary when one seeks to improve their interpersonal relationships. However, it is just as important to develop the ability to understand and adjust your own patterns of communication if you desire to become a better communicator. Therefore, in this assignment you will be required to write a 3 to 5 page paper analyzing your own patterns of interpersonal communication. You will identify and apply specific course concepts and/or theories from the textbook to conduct your analysis while providing your own personal insights on how you can use this knowledge to improve your communication skills.This assignment is designed to get you to reflect on what you have learned about interpersonal communication throughout the semester and to come up with a plan for how you can improve your interactions with others. Thus, there should be two distinct parts to your paper: 1.) Your reflective analysis and 2.) Your plan for improvement. The first section, the reflective analysis, will make up the bulk of your paper. In this section, make sure to explain what aspects of your own interpersonal communication style you are analyzing by providing relevant examples. In the second section, your plan for improvement, you should provide a minimum of three specific ways you plan to improve your communication with others by using what you have learned throughout the semester.When completing this assignment, you will choose a minimum of three concepts from the textbook and utilize them in your self-analysis. You may decide to analyze one specific experience, or a small set of related experiences, thus you should home in on course concepts/material that help articulate how you intend to improve your communication based on these textbook concepts.You may choose to write about topics such as: a set of work-related experiences you have had in the past in which you did not communicate as effectively as you would have liked to (i.e. getting into arguments, unclear communication with co-workers that resulted in mistakes being made, being misperceived by a supervisor because of something you said or how you communicated, etc.); your tendency to be a poor listener and how it has had a negative impact on your relationships; a time when you failed to articulate yourself well enough and wanted to improve the clarity of your communication with others; etc.Since you will be choosing textbook concepts for this assignment, you will need to provide a reference page including in-text citations in APA style. Your paper will be judged according to the following criteria:1. Your ability to support your analysis through the use of relevant examples2. Your ability to connect classroom learning to your own patterns of communication3. The application of appropriate communication concepts and/or terminology from lecture or the textbook4. The demonstrated ability to think critically about your communicative style and to create a specific plan for improvement (quality of your writing/insights)5. Proper grammar, spelling, and overall format

Learning ObjectivesThis assignment is designed to help you:1. Apply interpersonal communication concepts in order to improve your interactions with others2. Organize information and facts into a cohesive, coherent essay3. Improve your critical thinking and writing skillsAssignment RequirementsPage limit: 3-5 pages, double-spaced, typed, 12-point font, with APA-style references

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Running head: INTERPERSONAL COMMUNICATION1Interpersonal Communication Student NameCuyamaca College

INTERPERSONAL COMMUNICATION2Interpersonal CommunicationOur world today is full of diversity and inclusion from different cultures. Understanding interpersonal communication will enhance and strengthen our communication with people. Interpersonal communication is a significant factor in creating relationships, especially in the workplace. There are many different cultures in the world, and there are many various forms of communication as well. It is necessary to understand the importance of interpersonal communication to avoid offending the message of others. The purpose of this paper is to analyze interpersonal communication in two parts: the first part reflects on eye contact, listening skills, and emotional intelligence, and the second part is how to improve these forms of communication to communicate effectively and successfully with others.Part 1: Reflective AnalysisEye contact is significant to communicate with others, and it is a part of body language. When we pay attention to the person who is speaking, this means that we focused and interacting with his speech. In Chapter 6: Nonverbal Communication, the author (Adler, 2011) explains how eye contact refers to trust, attention, credibility, and signals attraction. For example, I remember when I applied for a job; I did not use my eye contact when I did the interview. During the interview, I looked at the papers in my hand when the manager spoke with me. After that, I received an email from the manager and refusing me from the job. I was sad, but I knew it is my mistake. I did the wrong thing when I did not use my body language to speak with the manager. Eye contact is one of the main factors used to communicate with others effectively.On the other hand, another factor of interpersonal communication is listening skills. Listening skills are essential between two people or teams because listening quietly to the other person leads to strengthening the relationship with him or her. Listening is defined as the active INTERPERSONAL COMMUNICATION2Interpersonal CommunicationOur world today is full of diversity and inclusion from different cultures. Understanding interpersonal communication will enhance and strengthen our communication with people. Interpersonal communication is a significant factor in creating relationships, especially in the workplace. There are many different cultures in the world, and there are many various forms of communication as well. It is necessary to understand the importance of interpersonal communication to avoid offending the message of others. The purpose of this paper is to analyze interpersonal communication in two parts: the first part reflects on eye contact, listening skills, and emotional intelligence, and the second part is how to improve these forms of communication to communicate effectively and successfully with others.Part 1: Reflective AnalysisEye contact is significant to communicate with others, and it is a part of body language. When we pay attention to the person who is speaking, this means that we focused and interacting with his speech. In Chapter 6: Nonverbal Communication, the author (Adler, 2011) explains how eye contact refers to trust, attention, credibility, and signals attraction. For example, I remember when I applied for a job; I did not use my eye contact when I did the interview. During the interview, I looked at the papers in my hand when the manager spoke with me. After that, I received an email from the manager and refusing me from the job. I was sad, but I knew it is my mistake. I did the wrong thing when I did not use my body language to speak with the manager. Eye contact is one of the main factors used to communicate with others effectively.On the other hand, another factor of interpersonal communication is listening skills. Listening skills are essential between two people or teams because listening quietly to the other person leads to strengthening the relationship with him or her. Listening is defined as the active

INTERPERSONAL COMMUNICATION3process of understanding the other person’s message (Adler, R. B., & Proctor II, 2011). If we do not focus on people who speak, we will misunderstand them. For instance, I remember when my friend came to talk with me about some problems she was having with her husband. When she was talking with me, I would interrupt her, and I spoke more than she did. She felt sad because I did not listen well to her when she tried to tell me about her husband. I felt frustrated because I was not a good listener, so this is one of my weaknesses. Listening skills are considered highly significant when speaking to other people and I desire to improve mine so I can avoid hurting the people I care about in the future. In addition to listening skills, there is another part of interpersonal communication that is equally important, which is emotional intelligence. Emotional intelligence is the main factor in communicating better with people in order to establish good relationships with them. When we use emotional intelligence, we can positively understand the feelings of others to reduce conflict and overcome the challenges and problems that occur. Emotional intelligence is defined as the ability to understand and respond the emotions of others, while at the same time understanding and managing our own emotions (Adler, R. B., & Proctor II, 2011). Thus, it helps us understand our feelings and the feelings of others and to work toward achieving a common goal. For example, I hurt my sister’s feelings when she asked me if I could help her with her Math assignments and I brushed her off and disregarded her request. I was so sad because I did not respect her. I was inconsiderate and selfish in my response and I should have used my emotional intelligence before acting negatively with her. Therefore, another goal of mine is to have better emotional intelligence when I communicate with other people to demonstrate that I respect them. The three stages of interpersonal communication: eye contact, listening skills, emotional intelligence will make me feel better and enhance my relationships with others. If I follow and

INTERPERSONAL COMMUNICATION4implement each aspect of interpersonal communication, I will have a better understanding of how to deal with people from a different culture. Dealing with people from different cultures will help me to discover what happens around the world. I consider these three aspects very important when I communicate with others. So, learning how I can improve these aspects of interpersonal communication will support me inside and outside the workplace.Part 2: Plan for ImprovementThroughout this course, I learned a lot about interpersonal communication, and the three aspects of interpersonal communication that I want to improve are eye contact, listening, and emotional intelligence. I plan to improve my eye contact by paying attention to other people when they speak. I will use my eye contact before I start talking to someone else. Before I start communicating with others, I won’t let anything in my hand attract me to look. That means putting my phone down and avoiding my tablet during conversation. By avoiding looking at meaningless things, I will be able to make eye contact more effectively with the person speaking. According to Schulz (2012), “Looking down can give the appearance that you lack confidence” (par. 6). So, looking down is likely what made me lose the job that I applied to because of my lack of eye contact with the manager. The manager may of thought that I could not do work effectively due to a lack of confidence. Therefore, when I establish eye contact with the speaker, it will make me feel and appear more confident. Second, I plan to be a better listener by paying more attention, focusing on the speaker, not interrupting the speaker, setting aside distractions, and giving the speaker a chance to speak and wait until they finish speaking. By avoiding the things that keep me busy and not listening to the speaker while making the speaker feel sad since they are not being heard, I will be able to

INTERPERSONAL COMMUNICATION5improve my listening skills. I have learned that poor listening will lead to misunderstanding while active listening will lead to better outcomes. Lastly, I plan to improve my emotional intelligence to avoid hurting people’s feelings and to learn how to communicate with others effectively. By providing love, encouragement, and support, I will be able to communicate and show my emotional intelligence. I have learned that connecting with emotional intelligence is very important to prevent hurting other people’s feelings and understand what they need. Overall, understanding these aspects of interpersonal communication, such as eye contact, listening skills, and emotional intelligence will help me to improve my communication and effectively mix with society. These three aspects of interpersonal communication helped me to understand how to improve using my interactions with others and reach more satisfying results in the process. After I master these three aspects, I will undoubtedly improve my communication. This class helped and supported me to reshape the way I communicate with people and improve my interpersonal communication inside and outside of the workplace.

INTERPERSONAL COMMUNICATION6ReferencesAdler, R. B., & Proctor II, R. F. (2011). Looking Out, Looking In (13th ed.). Boston, MA: Wadsworth Publishing. ISBN: 9780495796213Schulz, J. (2012, December 31). Eye contact: Don’t make these mistakes. Michigan State University. https://www.canr.msu.edu/news/eye_contact_dont_mak…