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LED 430 California National University for Advanced Studies Negotiation for Leaders Discussion

I’m studying for my Communications class and don’t understand how to answer this. Can you help me study?

Questions:

Explain the difference between capital letter (uppercase) “N” negotiations and the lowercase “n” negotiations with suitable examples from your everyday life.
What are the two types of “stonewalling” discussed by professor D. Kolb in the video?
Discuss your experience of being stonewalled and how you bounced back. Analyze what you could have done to bounce back and seize the opportunity based on the tips given by professor D. Kolb
How to Seize Everyday Negotiation Opportunities – HBR Video
Text used Everyday Negotiation: Navigating the hidden agendas in Bargaining