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Central State University Is Microsoft a Monopoly If Yes Is It a Bad Thing Discussion

 

Marketing In-Class Assignment #1-

The marketing concept revolves putting the customer at the center of strategic marketing. With the customer at the center the heart of strategic marketing revolves around providing outstand customer service.

Type in 2 full paragraphs each about two recent customer service experiences, one highlighting excellent customer service and one highlighting poor customer service. Mention the company name, its mission statement and how it relates to their customer service.

1- Excellent Customer Service

2- Poor Customer Service

Assignment 2


Monopoly

ASK: Have you ever heard anyone call Google a monopoly? Did you know that the company was declared a monopoly in France, where antitrust legislation tends to be stricter than in the United States?

Respond TO THIS QUESTION in a full paragraph

Follow the URL below to access an article on Google’s potential monopoly status and why U.S. regulators are almost as wary as European ones. This article delves into the question of whether it is a bad thing that Google may be a monopoly, which segues into the next question.

http://www.nytimes.com/2010/05/23/technology/23goog.html?pagewanted=all&_r=0

Do you think Microsoft is a monopoly? If yes, is it a bad thing?

Respond accordingly.