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OPS 400 UP WK 4 Managing Perceptions of The Company Walmart Discussion

 

I don’t know how to handle this Management question and need guidance.

Write a 400 word answer focusing on the two descriptions below based on the company Walmart.

Discuss how the following methods are used to match resources with variable demand:

  • Pooling resources so that each resource unit is available for processing any customer.
  • Assigning specific resources to specific types of customers.

Provide examples of strategies that can improve the perception of process performance in qualitative terms (e.g. by reducing psychological issues that impact customer satisfaction).