Business Finance Homework Help
DMACC Cost of Quality Discussion
- Discuss the cost of quality.
- Study concepts and techniques for project quality management.
- These readings (linked in Resources) provide information about project quality management:
- Kerzner, H. R. (2017). Project management: A systems approach to planning, scheduling, and controlling (12th ed.). Hoboken, NJ: Wiley.
- Section 20.4, “The Cost of Quality,” pages 707–709.
- PMBOK® Guide.
- Chapter 8, “Project Quality Management,” pages 227–254.
- The PMBOK® Guide says that quality should be “planned in,” not “inspected in” (Project Management Institute, 2013, p. 229). Describe how you would plan quality into a project within your organization. Consider the following questions in your initial post:
- Which aspects of “cost of conformance” would you consider?
- Which aspects of “the costs of nonconformance” would you consider?
- Which methods of quality cost classification would you consider?
- Prevention costs.
- Appraisal costs.
- Internal failure costs.
- External failure costs.
- Kerzner, H. R. (2017). Project management: A systems approach to planning, scheduling, and controlling (12th ed.). Hoboken, NJ: Wiley.
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