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MSEM 601 WU Operations Management Standard Work Year Questions

 

A standard work year is 2,000 hours at ACME and it takes about an hour and a half (90 minutes) to fill a customer order. Last year saw 15,000 customer orders at the mill and the manager has a new X-Truck in mind as a company car, so he hopes that there is an increase of 15% in customer orders for next year.

  • If the manager hires 14 workers, what is the capacity cushion? Need references with APA format.
  • Reading: Operations Management In The Supply Chain: Decisions And Cases
    • Chapter 11: Capacity Planning
    • Chapter 12: Scheduling Operations