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Belgium Campus iTversity ABC Inc Quality Management System Auditing

 

You are auditing ABC Inc. quality management system. You start with the Internal Audit process. You ask to see their internal audit procedure. The auditee provides you the procedure.

Find the non-conformances in this procedure, and generate a non-conformance report to include a statement of the nonconformance, the clause which is violated and the requirement. Refer to your copy of the standard for the requirements.

Internal Auditing Procedure

1. We develop an annual schedule of audits based on status and importance.

2. Each of our auditors are trained and given a particular audit to work.

3. Auditors are selected to be impartial and objective.

4. Any one of our auditors can audit the internal audit function

5. We generate reports but don’t retain them. Once they are discussed with the affected departments they are discarded.

6. When a non-conformance is identified we document it in a Nonconformance Report and submit it to the affected department for correction.

NCR 1:

Statement of the Non-conformance ______________________________________

____________________________________________________________________

ISO 9001:2015 Clause _________________________________________________

Statement of the Requirement ___________________________________________

_____________________________________________________________________

NCR 2:

Statement of the Non-conformance ______________________________________

____________________________________________________________________

ISO 9001:2015 Clause _________________________________________________

Statement of the Requirement ___________________________________________

_____________________________________________________________________

2- ABC Inc. also has an ISO 14001 environmental management system in place. You ask to see their most recent management review. As you review it you don’t see their environmental objectives, nor are the results of audits addressed.

You decide to generate nonconformance reports. Please include a description of the nonconformance, the clause/sub-clause letter which is not being met and the requirement from the standard.

NCR 1:

Statement of the Non-conformance ______________________________________

____________________________________________________________________

ISO 14001:2015 Clause _________________________________________________

Statement of the Requirement ___________________________________________

_____________________________________________________________________

NCR 2:

Statement of the Non-conformance ______________________________________

____________________________________________________________________

ISO 14001:2015 Clause _________________________________________________

Statement of the Requirement ___________________________________________

_____________________________________________________________________