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Impact of Covid 19 on Businesses Essay

 

The Covid-19 Pandemic and related social distancing and lockdown provisions have had a significant impact on all businesses, including many Services based businesses. Select three topics you have learned throughout this course and use them to describe how a specific Services business has been affected. For example, you may explain how individual social distancing preferences may have caused customers to ‘balk quicker’ due to long lines in retail stores, making minimizing queues more important for a business-like Target, and that this could be accomplished by staffing more checkout employees during peak traffic, which could be derived from exponential smoothing with trend analysis with highly weighted input factors (Alpha and Beta) to model how demand has recently decreased

Topic from class:

1/ Managing Waiting Lines

2/ Forecasting Demand for Services

3/ Service Supply Relationships
IT As a Service

4/ Impact of IT as a Service

5/ Service Supply Chain

6/ Quality Control

7/ The Service Encounter

8/ Service Strategy and Development

One page double spaced at least