Business Finance Homework Help

I’m stuck on a Management question and need an explanation.

1. How do large organizations select an ERP system and determine process objectives and measures?

2. What are the different business functions integrated by enterprie resource planning (ERP) products?

3. What are the challenges of improving the CRM process?

4. What are the five ways IS can improve a process?

Cloud computing and cloud services are the buzzwords these days. Explore the service from Amazon Web Service for buying, storing, and playing music. Also, explore the CRM solution from salesforce.com.

• Discuss the advantages and disadvantages of each of these services in light of personal and organizational needs.