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LU Developing Difficult People Question

 

all instructions are included in the document

Define the Problem:A relatively brief description of the problem or issue (in mostcases this should represent no more than 1/3rd. of your narrative per question), explaining WHAT the problem is, and WHY this is a problem that requires attention.Please be sure to differentiate between symptoms and the problem.How do you define a successful outcome to your stated problem?

Present Alternatives: What are three or four alternatives for dealing with the problem?Note: you may include a “null” or “do noting option, but you should include arguments for why this is/ is not the preferred option.

Choose a Solution: What solution do you recommend? Why is it “better” than theother alternatives? What will be required to implement it, (people, training, dollars, etc.)? How long might your solution take to mitigate, resolve the problem?

Implement a Solution: How, when, and with what specific resources will you implement your solution?

Evaluate your solution:Describe when and how you will evaluate your solution(s) to determine if it/ they have resolved your problem(s) as described previously in your problem definition.