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Monroe County Hospital Case Study Questions

 

CASE STUDY. Solutions in practice by Chasatie Whitley, Casey Fleckenstein, Lorraine Smith, Hershel Kessler and Casey Bedgood

ISSN: 1542894X

The article discusses the application of DMAIC in Monroe County Hospital – Forsyth, Georgia, to improve specified service aspects, and provide high-quality health services to the citizens of Monroe. 

Read the article ( case study ) , and answer the following questions: 

  • In your own words, describe the main stages performed to improve the Monroe County hospital (emergency department – wait time) to enhance the overall performance.  ( 150 – 200 words ) ) 
  • Based on the project objectives, discusses the significance of linking the operational improvements with the business`s long-term strategies.  ( 100 – 150 words )
  • To which do you agree with the author indicates that “Leaders must measure, track and know their organization’s numbers”. Explain. ( 150- 200 words )