Evolution of Professional Nursing and Culturally Diverse Workforce Analysis Assignment 2: Evolution of Professional Nursing and Culturally Diverse Workforce Analysis. of RA1:

Evolution of Professional Nursing and Culturally Diverse Workforce Analysis Assignment 2: Evolution of Professional Nursing and Culturally Diverse Workforce Analysis. of RA1:.

Evolution of Professional Nursing and Culturally Diverse Workforce Analysis
Assignment 2: Evolution of Professional Nursing and Culturally Diverse Workforce Analysis.
of RA1:

In this module, we looked at the evolution of the nursing profession and how it relates to the continued issue of achieving a culturally diverse workforce. Despite our progress in moving toward a culturally diverse nursing workforce, efforts are needed to achieve nursing workforce diversity to meet patient care needs. The report produced by the Sullivan Commission on Diversity in the Healthcare Workforce (2004) provided a framework from which one can understand nursing workforce diversity issues. In particular, it provided a way to systematically review issues surrounding the historical context of nursing workforce diversity, why increasing workforce diversity is important, how we might achieve a more diverse workforce and how it may be paid for, and who is accountable for achieving the diversity goal.


 

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Evolution of Professional Nursing and Culturally Diverse Workforce Analysis Assignment 2: Evolution of Professional Nursing and Culturally Diverse Workforce Analysis. of RA1:

How might what you have mentioned in your response to either or both questions 1 and 2 above be helpful in your work with patients?

How might what you have mentioned in your response to either or both questions 1 and 2 above be helpful in your work with patients?.

How might what you have mentioned in your response to either or both questions 1 and 2 above be helpful in your work with patients?

Here is our Discussion Board Question for Unit 3, Part A, for you to use in composing your original post. Please make sure you make your posts for this Unit in the Forum designated for Unit 3, Part A. You are required to answer all parts of the question below. You are also required to label your responses as separate paragraphs for your original post according to the way the original questions are labeled below.

PART A: Regarding our Unit 3 assigned reading, chapter 7 of Spirituality in Nursing:
Name and discuss at least 3 key points that you found to be especially helpful in thinking about the spiritual needs of patients with an acute illness? Do you have any specific examples or questions regarding how what you have learned might be helpful to you, as you think about working with patients who have an acute illness?

PART B: Regarding our Unit 3 assigned reading, chapter 8 of Spirituality in Nursing:
Name and discuss at least 3 key points that you found to be especially helpful in thinking about the spiritual needs of patients with a chronic illness? Do you have any specific examples or questions regarding how what you have learned might be helpful to you, as you think about working with patients who have a chronic illness?

PART C: Regarding your viewing of the video by Mother Angelica on Suffering and other truths regarding our spiritual life:
1) What did Mother Angelica help you understand about the value of human suffering, from a spiritual point of view, at a deeper level? Be specific in quoting from Mother Angelica’s teaching on the video and then open up what you have learned from her in your own words.
2) What did Mother Angelica help you learn about the Lord’s dealings with human persons, in general, that was either new for you entirely or provided you with a better understanding of a truth you already knew?
3) What questions did Mother Angelica’s teaching leave you with?
4) How might what you have mentioned in your response to either or both questions 1 and 2 above be helpful in your work with patients?

Video


 

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The post How might what you have mentioned in your response to either or both questions 1 and 2 above be helpful in your work with patients? appeared first on THE NURSING PROFESSIONALS.

How might what you have mentioned in your response to either or both questions 1 and 2 above be helpful in your work with patients?

describe barriers that inhibit mental health recovery

describe barriers that inhibit mental health recovery.

describe barriers that inhibit mental health recovery

When submitting this assignment, students shall attach copies of the reference papers
used as well as their scholarly paper in their envelope.

Order Description
The purpose of this paper is to explore the concept of mental health recovery. Research
suggests that recovery involves a journey that is self-directed and person centered (American
Psychological Association, 2012).
This assignment is intended to give students an opportunity to explore mental health recovery
in more depth and consider how it may be applied to their nursing practice. Review and
synthesize the literature related to mental health recovery and address the points listed below
as a suggested guide for inclusion in the paper.
? consider how recovery is defined
? why is recovery important in mental health nursing?
? are there principles that guide the recovery process?
? are there different methods for the purpose of recovery?
? consider the role nurses play and the effect their role has on patient outcomes.
? describe barriers that inhibit mental health recovery
This scholarly paper must incorporate both research and non-research based literature and is
9
to follow APA format. The length of the paper should not exceed 8 pages excluding the title
and reference pages. The paper will be evaluated based upon the Scholarly Paper Marking
Guide (See APPENDIX C).
When submitting this assignment, students shall attach copies of the reference papers
used as well as their scholarly paper in their envelope. References will be returned. MAKE SURE TO SEND THE REFERENCE COPIES USED.PLEASE USE ALL TEN DAYS GIVEN


 

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describe barriers that inhibit mental health recovery

Before beginning this assignment, please read the following articles for background and reference. (Attachments on Blackboard in Long-Term Assignments folder entitled Interprofessional Collaboration Project).

Before beginning this assignment, please read the following articles for background and reference. (Attachments on Blackboard in Long-Term Assignments folder entitled Interprofessional Collaboration Project)..

Before beginning this assignment, please read the following articles for background and reference. (Attachments on Blackboard in Long-Term Assignments folder entitled Interprofessional Collaboration Project).

Order Description
Attached is the document that explains the requirements for the Interprofessional Collaboration Project.
Attached is the grading criteria that will be used to grade the Interprofessional Collaboration Project.

The title of this project should be professional; the title should not be Interprofessional Collaboration Project. It should reflect the topic of the paper and not the topic of the assignment.

the topic should be collaboration between health care provides on coronary artery disease patients.

i will need you to first answer these questions so i can send to my instructor, after her feedback, i will then give you the go ahead to do the paper, i need this answer by 10/6/16. please do not go ahead with the paper to i get back to you.
below are the question;
So, What are your thoughts associated with the actual project you will develop associated with the coronary artery disease patients? Who do you envision will be involved – what providers and professions? What is the project you desire to develop?

attached with be the instruction for the paper.
reference should not be older than 5 years.
NURS 486
Interprofessional Collaboration Project
Interprofessional collaboration has been identified as essential to the delivery of safe, effective, and patient-centered healthcare (Baker, Pulling, McGraw, Dagnone, Hopkins-Rosseel, & Medves, 2008). As healthcare organizations utilize more collaborative models, it is important to provide future healthcare providers and practitioners with interprofessional education to help support this collaboration within practice upon graduation (Baker et al., 2008).
The purpose of this assignment is to:
1) Substantiate the importance of interprofessional collaboration within healthcare.
2) Emphasize the impact interprofessional collaboration can have upon safe, effective, patient-centered care.
3) Enable you an opportunity to CREATE A PROJECT that involves interprofessional collaboration which you can use to help support optimal care of patients at your place of employment.
Requirements of this project:
1) Topics must be pre-approved by course faculty. Please post your idea for the project using the assignment link in the Interprofessional Collaboration Project folder found within the Long-Term Assignment link in blackboard. This should be completed by September 18, 2016.
2) There is no length requirement to this assignment (length should satisfy clear explanation of project idea and impact upon patient care and please consider the point value of this assignment and the length of an assignment that substantiates the 375 points awarded for your work), although APA guidelines should be followed and a title page and reference page should be included. Please create a project and length appropriate for 375 possible points! This is designed to be the most substantial project you complete in this course!
3) The title for this project should not be Professional Collaboration Project. A more professional title should be selected.
4) There must be at least five (7) references, with a minimum of three (5) journal articles from scholarly sources.
5) Submit the paper through the Turnitin link.
6) Submit the paper using the naming convention given in the Syllabus. For this paper, the example is, SmithMInterprofessionalCollaborationProject.
7) Before beginning this assignment, please read the following articles for background and reference. (Attachments on Blackboard in Long-Term Assignments folder entitled Interprofessional Collaboration Project).

a. Rose, L. (2011). Interprofessional collaboration in the ICU: How to define? Nursing in Critical Care, 16(1), 5-10.
b. Rice, K., Zwarenstein, M., Conn, L. G., Kenaszchuk, C., Russell, A., & Reeves, S. (2010). An intervention to improve interprofessional collaboration and communications: A comparative qualitative study. Journal of Interprofessional Care, 24(4), 350-361. doi: 10.3109/13561820903550713
c. Mann, K., Sargeant, J., & Hill, T. (2009). Knowledge translation in interprofessional education: What difference does interprofessional education make to practice? Learning in Health and Social Care, 8(3), 154-164. doi: 10.1111/j.1473-6861.2008.00207.x
d. Baker, C., Pulling, C., McGraw, R., Dagnone, J. D., Hopkins-Rosseel, D., & Medves, J. (2008). Simulation in interprofessional education for patient-centered collaborative care. Journal of Advanced Nursing, 64(4), 372-379. doi: 10.1111/j.1365-2648.2008.04798.x
e. Tapp, H., Phillips, S. E., Waxman, D., Alexander, M., Brown, R., & Hall, M. (2012). Multidisciplinary team approach to improved chronic care management for diabetic patients in an urban safety net ambulatory care clinic. The Journal of the American Board of Family Medicine, 25(2), 245-246. doi: 10.3122/jabfm.2012.02.110243
f. Bridges, D. R., Davidson, R. A., Odegard, P. S., Maki, I. V., Tomkowiak, J.(2011). Interprofessional collaboration: Three best practice models of interprofessional education. Medical Education Online,16(1), 1-10. doi: 10.3402/meo.v16i0.6035
8) In addition, please perform an additional literature search in order to fully understand the concept of interprofessional collaboration and the impact interprofessional communication and collaboration has upon patient care (you may use the information you find during this search as references in your assignment).
9) Research your project idea in order to obtain evidence-based data to substantiate your ideas.
Specific Project Details:
1) This project is designed to enable you to use your creativity and to ?think outside the box.? The sky is the limit ? dream a little and think about a project that involves the use of interprofessional collaboration that you feel would positively impact the care of patients in your place of employment.
2) In order for you to obtain the full experience this project can offer you, consider spending some time with other professionals with whom you work (therapists, medical assistants, respiratory therapists, physicians, dieticians, pharmacists, etc.) in order to gather ideas related to your project.
3) Although there is not enough time to expect that you actually IMPLEMENT the project during this course, design your project as if there is the TRUE possibility that it can be utilized in your place of employment (if you are not currently working as a Registered Nurse, create a project that you feel would be beneficial to patients and families that involves the use of interprofessional collaboration and supports interprofessional communication). Your project ideas may be beneficial to support professional development and/or advancement within your organization and may even enable you to be considered for presentation and/or publication of your project ideas.

Reference:
Baker, C., Pulling, C., McGraw, R., Dagnone, J. D., Hopkins-Rosseel, D., & Medves, J. (2008). Simulation in interprofessional education for patient-centered collaborative care. Journal of Advanced Nursing, 64(4), 372-379. doi: 10.1111/j.1365-2648.2008.04798.x

If you have any questions about this assignment, please feel free to email the instructor for clarification.


 

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The post Before beginning this assignment, please read the following articles for background and reference. (Attachments on Blackboard in Long-Term Assignments folder entitled Interprofessional Collaboration Project). appeared first on THE NURSING PROFESSIONALS.

Before beginning this assignment, please read the following articles for background and reference. (Attachments on Blackboard in Long-Term Assignments folder entitled Interprofessional Collaboration Project).

Risk has been used to describe the potential of substance abuse in increasing susceptibility to bloodborne diseases

Risk has been used to describe the potential of substance abuse in increasing susceptibility to bloodborne diseases.

Risk has been used to describe the potential of substance abuse in increasing susceptibility to bloodborne diseases

Health Complications among Drug and Substance Abusers
Over the years, substance abuse treatment approaches been focusing on eliminating or reducing the use of psychoactive materials, a trend that has ignored the adverse health issues. Disregarding the impacts of substance abuse and focusing on underlying issues has resulted in an ever-growing burden of drug-related deaths and blood-borne diseases. Epidemiologists have established a significant association between use of psychoactive materials and new patterns of viral infections such as Hepatitis B and C, and HIV/AIDS (Guarino, Marsch, Deren, Straussner, & Teper, 2015). The growing concern of drug abuse has also influenced the incidence of diseases such as wound botulism and tetanus. The adverse health impacts have informed a number of solutions. Some of the popular evidenced-based approaches include matrix model, family behavior therapy, motivational enhancement therapy, cognitive-behavioral therapy, contingency management interventions, and 12-step facilitation therapy. While the efficacy of the approaches has been confirmed by the current stock of knowledge, they have not addressed the health needs of drug abusers, with many scholars suggesting that the plans are rigid in their approach, whereas the substance abuse trends are highly evolving. The supposition is supported by the contemporary effects of drug addiction, where they continue to have a significant toll on individual health and social functions in spite of massive public health spending (Degenhardt et al., 2013).
The prevalence of substance abuse has remained persistently high. The trend is explained by Alhyas et al. (2015) in their suggestion that the current generation is using psychoactive materials for the desired outcome, unlike the 20th-century abusers who did not understand the effects of indulging in drugs. The 21st-century youths are abusing substances as part of the exploratory behavior, even when they have full knowledge of the side effects. The trend has resulted in legislative measures where some states are legalizing previously outlawed substances such as Marijuana (Huddleston, 2016). However, the strategies only address the socioeconomic implications and not drug-usage complications and deaths. Against this backdrop, practitioners are starting to embrace harm reduction strategies to offset both socioeconomic and adverse health effects at both individual and community level. Harm limiting strategies are evidence-based approaches of keeping up with the dynamics of drug abuse. With the traditional methods having failed to address relative risks linked with substance abuse, focusing on offsetting the adverse effects and complications does not only offer a promising future, but also reduced mortality, negative behaviors, and morbidity rates (Toumbourou et al., 2007).
The problem-oriented approach is congruent with the principles of evidence-based practice where the focus should not only be embracing proven policies and interventions, but also adopting methods and procedures that are linked to the dynamism of the problem. Its focus is informed by trends in substance abuse, where many people continue to use drugs with full knowledge of its negative implications for the physical and psychosocial functioning (Sederer, 2016). The behavioral trend has led to a scholarly conclusion that drug will remain part of the humanity, where users will keep furthering their experiments to exploit perceived benefits such as enhancing pleasure and easing discomfort (Coon & Mitterer, 2013). The surmise is supported by recent trends, where the rate of use of opioids for non-medical purposes has been on the rise (Longo, Compton, Jones, & Baldwin, 2016). Although the impact of the misuse is a well-understood subject, individuals continue to use opioids. The trend is against the natural responses when human beings avoid harmful substances. Schatz (2016) associates the trend to Hollywood culture, where drug-related phenomenon such as sexual prowess, curiosity, enjoyment, boldness, confidences, and sound sleep are praised. With the concept of global village scenario having been realized through advanced transport and communication system, Manza (2016) suggest that the number of drug users will keep increasing as advanced technologies have resolved inaccessibility. The trend necessitates the need for a change in focus from limiting the use of substance abuse to harm minimizing strategies (van Amsterdam & van den Brink, 2013).
Harm Minimization Strategies as Evidence-Based Interventions for Drug and Substance Abusers
One of the evidence-based approaches to addressing adverse health effects and social dysfunction associated with drug abuse is harm minimization strategies. The interventions focus on empowering substance users and cushioning them against complications and the risk of contracting illnesses (Ruan et al., 2013). Harm minimization procedures entail neutralizing risks in drug taking as well as addressing elements that can affect the quality of life. The evidence-based practices are effective in addressing unprecedented effects of substance abuse such as blood-borne viruses, overdose, unintentional injury, premature drug-related death, septicemia, and dental health among others (Hickman, De Angelis, Vickerman, Hutchinson, & Martin, 2015). The issues calls for revisiting drug policies, where harm minimizing approaches should be integrated into comprehensive care plans for drug abuse treatments (van Amsterdam & van den Brink, 2013).
Harm reduction approaches entail embracing practical ideas and strategies to offset the risk and negative health impacts arising from drug use. Like other patient-centered public health and psychosocial interventions, harm minimizing strategies adopts a non-judgmental approach with drug users and the community being active participants in shaping procedures and programs around substance abuse (Harmreduction.org, 2016). The evidence-based and cost-conscious practices do not only focus on drug use control but also improving the quality of life of involved parties. The harm minimization model is informed by a widely explored supposition that substance abuse is a behavior that is influenced by a myriad of factors. The underlying elements are utilized in the execution of the activities such as peer education, counseling, overdose prevention, need and syringe programs, voluntary HIV testing, wound care, enlisting in substance abuse treatment programs, pharmacotherapy for addiction cases, and primary health care including treatment for STIs and viral diseases.
The rationale for the set of interventions is informed by Roizen’s 4-L model, where harm minimization action plans are structured to address livelihood aspects, health effects, legal issues, and relationship issues emanating from substance abuse (Hussein, 2008). Similarly, the proposition of Thorley’s model on patterns of use and drug-related complications finds huge applicability in limiting the impacts of drug addiction at both individual and community level (Hussein, 2008). Based on the two theoretical frameworks, harm minimization approaches focus on the three behavioral levels of 1) substance acquisition, 2) usage, and 3) withdrawal stage. At the acquisition level, harm minimization approaches focus on addressing violence and criminality associated with accessing psychoactive materials from the market.
Intervening at the drug abuse stage entails offsetting complications that are related to drug use. A key area of focus at the usage level is dosage and route of administration. The centrality of the two aspects is evidence-based, where the current body of literature reveals that most of the complications are contributed by the dosage as well as the route of administration. For instance, intravenous injections have been classified as the riskiest strategy as it compromises the integrity of the skin as a primary line of defense, exposing victims to opportunistic pathogens. It also leads to open wounds, vein problems, and abscesses (Del Giudice, 2004). The stage is linked to viral infections such as Hepatitis B and C and HIV/AIDs, making awareness campaigns and health education a critical cog. The health promotion methods create awareness on disease transmission and ways of effective prevention and educate users on safety procedures such as disposal of sterile and well as non-sterile materials. Uses of injectable are discouraged to offset the spread of blood-borne infections.
Harm minimization at the withdrawal level seeks to address physical symptoms as well as psychosocial aspects associated with quitting drugs. The stage focuses on establishing supportive tools and environment where professional, families and drug users interact to modify behaviors. To prevent withdrawal complications and setbacks, the intervention provides alternatives such as pharmacological antagonist drugs (Farr?, Galindo, & Torrens, 2014). The drug-substitution approach does not only reduce address usage-related risks but also initiates the road to recovery.
Identification of Measurement Outcomes for Identified Interventions
The rationale of the health promotion is ingrained in the Ron Roizen?s model, where effects of psychoactive substances are abbreviated as 4Ls (Liver, Lover, Livelihood, and Law). The four categories will be the parameters of monitoring and evaluation procedures to assess the level of efficacy of the health promotion intervention. The four categories are informed by the WHO definition of health, where it?s a state of holistic mental, physical, and social well-being and not the absence of disease or infirmity. Evaluating the four pillars is thus critical in assessing the effectiveness of the intervention in attaining complete wellbeing.
The liver category captures all aspects of personal health. The primary measurement areas are physical parameters such as engagement in activities of daily living, diet and nutrition, sleep patterns, and temperament. Visual aspects such as bodily injuries and hygiene are also important in assessing the impacts of the intervention on the health of the victims.
Lover and livelihood focus on psychosocial effects of substance abuse. A critical issue is interactional behaviors between the victim and friends, intimate partners, and family members. Another livelihood measurement outcome is engagement in activities of daily living, including professional practices and non-professional aspects. The legal issues explore observable behavioral trends such as violence.
Utilization of epidemiology principles and terminology
a) Prevalence has been used to describe the extensiveness of drug abuse as well as effects such as drug-related deaths and blood-borne diseases.
b) Incidence has been adopted to highlight new patterns of viral diseases such as Hepatitis C, Hepatitis B, HIV/AIDS, wound botulism, and tetanus infections. The terminology is used to highlight the risk of contracting the disease when one is a drug abuser.
c) Risk has been used to describe the potential of substance abuse in increasing susceptibility to bloodborne diseases
d) The rate has used to predict a downward change in frequency of the current mortality, negative behaviors, and morbidity cases if harm minimization strategies are fully embraced.
e) Mortality rate has been used to describe deaths emanating from drug abuse and associated complications
Implications of the project for the APN clinical practice
The health promotion project offers a valuable learning experience on sociomedical realities. The elements explored challenges the traditional perspective of disease causation, where only pathogens were considered in the etiopathophysiology of infections. The project offers valuable lessons on the expansiveness of the public health, where history, social, and political issues are also determinants of health. The contribution of social issues in therapeutic area challenges advanced practice nurses to adopt a broad perspective of caregiving, where history and culture should be the epicenter of nursing research and interventions to empower the community to take control over their lives. The realization that holistic functioning can be affected by an array of issues informs area of future engagement to assess impacts of sociomedical subjects such as sexuality, homelessness, immigration, and aging in the public health.
The project has also offered invaluable lessons on the importance of inter-professional collaborations in public health. While the health promotion intervention focuses on adverse health outcomes of drugs abuse, the models and proposition adopted to inform the arguments of the project are informed by anthropological, psychological, and well as sociological postulations.

References
Alhyas, L., Al Ozaibi, N., Elarabi, H., El-Kashef, A., Wanigaratne, S., & Almarzouqi, A. et al. (2015). Adolescents’ perception of substance use and factors influencing its use: a qualitative study in Abu Dhabi. JRSM Open, 6(2). http://dx.doi.org/10.1177/2054270414567167
Coon, D. & Mitterer, J. (2013). Psychology (p. 210). Boston: Cengage Learning.
Degenhardt, L., Whiteford, H., Ferrari, A., Baxter, A., Charlson, F., & Hall, W. et al. (2013). Global burden of disease attributable to illicit drug use and dependence: findings from the Global Burden of Disease Study 2010. The Lancet, 382(9904), 1564-1574. http://dx.doi.org/10.1016/s0140-6736(13)61530-5
Del Giudice, P. (2004). Cutaneous complications of intravenous drug abuse. Br J Dermatol, 150(1), 1-10. http://dx.doi.org/10.1111/j.1365-2133.2004.05607.x
Farr?, M., Galindo, L., & Torrens, M. (2014). Addiction to Hallucinogens, Dissociatives, Designer Drugs and ?Legal Highs?. Textbook Of Addiction Treatment: International Perspectives, 567-596. http://dx.doi.org/10.1007/978-88-470-5322-9_27
Guarino, H., Marsch, L., Deren, S., Straussner, S., & Teper, A. (2015). Opioid Use Trajectories, Injection Drug Use, and Hepatitis C Virus Risk Among Young Adult Immigrants from the Former Soviet Union Living in New York City. Journal Of Addictive Diseases, 34(2-3), 162-177. http://dx.doi.org/10.1080/10550887.2015.1059711
Hickman, M., De Angelis, D., Vickerman, P., Hutchinson, S., & Martin, N. (2015). Hepatitis C virus treatment as prevention in people who inject drugs. Current Opinion In Infectious Diseases, 28(6), 576-582. http://dx.doi.org/10.1097/qco.0000000000000216
Huddleston, J. (2016). This Map Shows How Legalized Marijuana Is Sweeping the U.S.. Fortune. Retrieved 4 October 2016, from http://fortune.com/2016/06/29/legal-marijuana-states-map/
Hussein, R. (2008). Alcohol and Drug Misuse ; A handbook for students and health professionals. Routledge.
Longo, D., Compton, W., Jones, C., & Baldwin, G. (2016). Relationship between Nonmedical Prescription-Opioid Use and Heroin Use. New England Journal Of Medicine, 374(2), 154-163. http://dx.doi.org/10.1056/nejmra1508490
Manza, J. (2016). Marijuana: a gateway drug that keeps growing stronger. Eehealth.org. Retrieved 4 October 2016, from https://www.eehealth.org/blog/2016/09/marijuana-addiction-teens
Principles of Harm Reduction – Harm Reduction Coalition. (2016). Harmreduction.org. Retrieved 4 October 2016, from http://harmreduction.org/about-us/principles-of-harm-reduction/
Ruan, Y., Liang, S., Zhu, J., Li, X., Pan, S., & Liu, Q. et al. (2013). Evaluation of Harm Reduction Programs on Seroincidence of HIV, Hepatitis B and C, and Syphilis Among Intravenous Drug Users in Southwest China. Sexually Transmitted Diseases, 40(4), 323-328. http://dx.doi.org/10.1097/olq.0b013e31827fd4d4
Schatz, J. (2016). Hollywood culture perpetuates drug abuse (February 6, 2014 issue) « Collegian. Clubs.lasalle.edu. Retrieved 4 October 2016, from http://clubs.lasalle.edu/collegian/2014/02/06/hollywood-culture-perpetuates-drug-abuse-february-6-2014-issue/
Sederer, L. (2016). Ask Dr. Lloyd | Why Are Psychoactive Drugs So Popular?. Askdrlloyd.com. Retrieved 4 October 2016, from http://www.askdrlloyd.com/blog/view/addictions,%20drugs,%20substance%20abuse
Toumbourou, J., Stockwell, T., Neighbors, C., Marlatt, G., Sturge, J., & Rehm, J. (2007). Interventions to reduce harm associated with adolescent substance use. The Lancet, 369(9570), 1391-1401. http://dx.doi.org/10.1016/s0140-6736(07)60369-9
Van Amsterdam, J. & van den Brink, W. (2013). The high harm score of alcohol. Time for drug policy to be revisited?. Journal Of Psychopharmacology, 27(3), 248-255. http://dx.doi.org/10.1177/0269881112472559


 

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Risk has been used to describe the potential of substance abuse in increasing susceptibility to bloodborne diseases

What is that value of the learning event, issue, or situation that has occurred?What is your new understanding of the learning event, issue, or situation?

What is that value of the learning event, issue, or situation that has occurred?What is your new understanding of the learning event, issue, or situation?.

What is that value of the learning event, issue, or situation that has occurred?What is your new understanding of the learning event, issue, or situation?

Comment:
This assignment requires you to write a reflective journal consisting of four (4) learning events. The purpose of the journal is to show your developing understanding of leadership concepts and theories as they relate to the set text, recommended texts, lectures, guest lectures and stream readings. a) Two learning events must relate to leadership concepts discussed in Ladkin (2010). I suggest you focus on certain chapters that either resonate with, or are at odds with, your own reflections and practical experiences of leadership. Ladkin?s book is philosophical and it is aimed at people like us who are grappling with what it means to enact leadership today. Therefore it requires us to approach it with openness becoming engaged critically with the essential ideas she discusses. This will require you to read beyond the text so that you more fully understand the ideas within it. Ladkin offers references that enable you to read more widely. b) One learning event should relate to leadership concepts discussed in an academic journal article referred to in class. c) One learning event must relate specifically to ethics and how it relates to leadership. The ethics component of this assignment is worth 10% of the final grade for this paper. This is because business graduates should be able to identify and evaluate ethical dilemmas and provide reasoned alternatives for their resolution. d) Please include a short introduction and provide a succinct conclusion that reiterates the key learning points from your journal. Each entry will be approximately 750-800 words. Your journal will be marked on the rigour of your critique, the elegance of your writing and the depth of your personal responses. Use APA 6th edition for your references. See the paper written by Kathryn Pavlovich, Eva Collins, and Glyndwr Jones from the University of Waikato for a description of the value of using reflective practice in academic study. Pavlovich, K., Collins, E., & Jones, G. (2007). Developing students? skills in reflective practice: Design and assessment. Journal of Management Education, 33 (1), 37-58. Words: 3,500 Due Date: Thursday October 28. Additional files about this Reflective Journal: Concepts Summary.pdf Journal writing workshop.pdf Leaders from the past – journal starter.pdf Martin Hampton Reflective Writing Guide 2010.pdf Mindfulness notes.pdf Pavlovich Collins Jones 2009.pdf Reflective Journal Examples.pdf Ripamonit Galuppo Gorli Scaratti Cunliffe 2015.pdf Taylor Rudolph Foldy 2007.pdf

Concepts
summary
School of Management
Leadership and Governance
Keith Grint…
Professor Keith Grint argues that leadership is
socially constructed and can be understood
through different lenses.
? The person
? The results
? The position
? The process
? Grint is most likely to be cited in assignment one
and three (hint!).
Four lenses…
Grint?s four arts of leadership
Leadership is critically concerned with establishing
and coordinating the relationships between five
things: who, what, where, how and the why:
? Who are you? ? An identity
? What does the organisation want to achieve ? A
strategic vision
? Where is the action ? Structure and hierarchy.
? How will they achieve this ? Organisational
tactics
? Why should followers want to embody the
identity, pursue the strategic vision, and adopt
the organisational tactics ? Persuasive
communication
2
Historical
Ancient advice- Sun Tzu
?Those who win every battle are not really
skilful – those who render other?s armies
helpless without fighting are the best of all?.
The concept of the ?Golden bridge? is natural
consequence of this philosophy.
Sun Tzu also offers the seemingly paradoxical
advice to burn your own bridges, in other
words to commit yourself or suffer the
consequences.
Ladkin states…
Leadership scholarship has been dedicated to
understanding leaders; those individuals who
grab our attention amidst what is perhaps a
much more complex intersection of contextual
and person factors (p. 11).
The follower role… is highly implicated in the
quality of leadership (p.12)
Variety of possibilities available to all actors
within hierarchical systems to initiate,
influence or create significant instances of
leadership (p.12).
The leader?s side
Transactional v Transformational theories
Transformational – MLQ
Multifactor leadership questionnaire (Bass,
1985) measures 4 transformational behaviours:
?Idealised influence
?Inspirational motivation
?Intellectual stimulation
?Individualised consideration
Plus 2 measures of transactional dimensions
?Contingent reward
?Management by exception
Transformational – TLI
Transformational Leadership Inventory
(Podsakoff et al.), 4 key behaviours:
?Core transformational dimensions
?Identifying and articulating a vision
?Providing an appropriate model
?Fostering acceptance of group goals
?High performance expectations
?Providing individualised support
?Intellectual stimulation
Plus one contingent reward behaviour
Transformational – critique
Ladkin critiques transformational approaches.
Why?
1. Too much credit given to leader ? one ?side?,
one ?aspect?, piecemeal
2. Methodological concerns
Measurement instruments
Positivist, scientific approaches
High correlation between the factors
Lack of qualitative support
3
Modern
Theories
Towards a definition
Ladkin alerts us to the importance of
?collective mobilisation towards an explicit or
implicitly determined purpose?? p. 28
Compare to other definitions?
Rost (1993, p. 102) ? an influence relationship
among leaders and followers who intend real
changes that reflect their mutual purposes
Striving for a ?once and for all? definition for
such a phenomena is an impossible task.
The leadership moment
The
leadership
?moment?
Leader
Context Purpose
Follower
?Leadership is a moment of social relations?
Relationship side – LMX
LMX (Graen and Uhl-Bien, 1995)
?Stranger phase
?Acquaintance phase
?Mature phase
As we examine the LMX Model next, keep in
mind Ladkin?s critique of this type of
approach?
(Aspects, Identity, Moments).
LMX
Relationship side – Servant
Servant Leadership (Greenleaf, 1977; Liden et
al., 2008).
Servant leadership stresses personal integrity
and serving others, including employees,
customers, and communities.
?It is based on the premise that to bring out
the best in their followers, leaders rely on
one-on-one communication to understand the
abilities, needs, desires, goals, and potential of
those individuals? (Liden et al., 2008, p. 162).
Complexity theory
CAS = complex adaptive systems
?Neural like networks of interacting,
interdependent agents bonded in a
collective dynamic of common need? (UhlBien
& Marion, 2009, p. 631).
Three functions
Administrative leadership
Enabling leadership
Adaptive leadership
Key words: Interconnectedness and dynamic
interaction.
3 Leadership behaviours
Inside the ?CAS?
Source: Uhl-Bien and Marion (2009)
Complexity dynamics
Non-linearity ? ?A? does not always lead to ?B?
(Recurrency ? any activity can feedback
into itself).
Bonding ? linking up, interaction, aggregation.
Attractors ? are ?phenomena? that arise when
small stimuli and probes resonate with
people.
Enabling conditions
Dynamic interactions occur as individuals
respond to immediate needs, preferences,
pressures, conflict and demands.
Interdependence ? there needs to be some
sort of shared need.
Heterogeneity ? difference is important.
Adaptive tension- pressure must be exerted so
it can elaborate and adjust. (Pressure
from who???).
PARADOX OF CONTROL ? ?in control? v ?not in
control? ? can create tension.
The paradox of control
Adaptive leadership is related to the human
desire to control, while CAS dynamics are
?uncontrollable? or emergent. This can
result in TENSION and this can be +ve
Adaptive leadership is related to the agenetic,
or deliberative, nature of human activity
(enabling conditions) and CAS dynamics
(mechanisms driven) represent the
inevitable, uncontrolled processes that
emerge from complex interactive forces.
Enabling leadership
Enabling leadership serves two roles:
? Fosters conditions that enable complexity
dynamics and adaptive leadership
(What conditions?????)
? Mediates between bureaucracy and CAS
How can leaders do this?
? Championing ideas
? Issue selling
? Protect from stifling control
5
Gender
?We don?t see things
as they are, we see
them as we are?
Anais Nin
Ready-to-hand v Present-at-hand
?Ready-to-hand? ? everyday, unexceptional, taken for
granted. This makes leadership hard to describe and
difficult to study.
?Present-at-hand? (p. 44-45) involved interacting with ?the
thing? as we see it as it freezes for a moment under
closer scrutiny. This happens when leadership fails?
Hurricane Katrina is her example. What NZ examples
can we use???
Identity and absence
Identity is important because there are many contributing
factors.
For example, Ladkin discusses her desk ?(p. 37) she
alerts us to the idea of negative presence ? that we
can think about as ?absence?.
Leadership has three ?absent? aspects (p. 38)
? Expectations
? Stories
? Invisible role played by multi-layers of culture
Expectations
?This is what I expect of you: I expect
you to sort out the interpersonal
difficulty I have with the guy who
sits next to me in the office, I
expect you to notice everything I
do well and always praise me for
it and I expect you to negotiate
me a substantial raise in the next
year. In short, I expect you to
make my life so much better?
(Ladkin, 2010, p. 39).
6
Culture
Culture
Leadership is a socially constructed phenomenon?
How does culture impact on leadership?
Absent expectations are carried by both
the ‘leader’ and the ‘followers’, through the stories that
are told about the ‘leader? and through the culture
from which leadership arises.
What is your story???
Watch ?leanin.org? expert lectures?
?Harnessing the power of stories? by
Prof Jennifer Aaker
Cultural Intelligence
1. Knowledge of culture and of
the fundamental principles of
cross-cultural interactions
2. Mindfulness, the ability to
pay attention in a reflective
and creative way to cues in
the cross- cultural situations
3. Behavioural skills
(Thomas & Inkson, 2004, p. 15)
Concept checks…
1. Organisational culture(s)
?The way we do things around here? (Deal &
Kennedy, 1982)
2. What about the cultures of people?
Shared mental programmes… Software of the
mind (Hofstede, 1980)
These mental programmes condition our
responses to they way we live…what we eat,
how we dress, our mannerisms, ways of
speaking, social behaviours….
Mental programming
Personality
Culture
Human nature
Specific to individuals
Universal
Specific to groups
Inherited and learned
Learned
Biological
Culture is…
? Shared
? Learned and is enduring
? A powerful influence on behaviours
? Systematic and organised
? Largely invisible
? May be ?tight? or ?loose?
(Thomas & Inkson, 2004, pp. 24-27)
Ladkin Ch 4
This chapter focuses on the ?space between?
the ?follower? and the ?leader??
She introduces the concepts of
?Immanence – embodied
?Transcendence ? beyond the body
?Reversibility ? percipient-perceptible
?Flesh ? the place where immanence and
transcendence coincide
Ladkin Ch 4
The leadership dynamic is constantly in a process of coconstruction
occurring between these mutual
perceptions. As ‘leaders’ see themselves through their
‘followers? gaze, they construct how they operate within
the ‘leader’ role.
Followers do likewise, creating their own ways of
operating within the field of their perceptions and
expectations of themselves intermingled with the way
they experience themselves to be perceived through
the gaze of those leading them (Ladkin, 2010, p. 66).
The in-between space
The ?flesh? (in-between part) is sensitive and
subtle.
How can we strengthen it?
Flesh alerts us to the way that perception is
embedded in particular places, historical times
and cultures.
The concept of flesh fits with the leadership
moment? It makes us think of something
material something physical that we can hold
and touch.
7
Emotional
intelligence
Empirical support
Emery and Barker (2007) surveyed 77 branch
managers from regional banking institutions
and 47 store managers from one national food
chain. They used Bass? (1985) MLQ-1.
Charisma highly correlated with job
satisfaction and organisational commitment.
Charisma was the only factor to predict
organisational commitment.
Expert 1: Ladkin
Weber?s ?Charismatic authority? (p. 76)
??Gift? from the divine
?Co-constructed
?Role of context ? crisis
Ladkin cites…
Beyer (1999, p. 316) Charisma is rare
Bass? (1985) transformational theory includes
?charismatic influence?, along with inspirational
motivation, individual consideration and
intellectual stimulation.
Aesthetics
Aisthitikos ?Perception by feeling?
taste, hearing, seeing and smell (p. 80)
Aesthetic perception is informed not only
through the rational, conscious part of
ourselves but also from a more bodily,
physically based sensitivity…
Anaesthetic ? puts us to sleep, stops us from
feeling… (p. 81)
Expert 2: Goleman
Emotional intelligence: the ability to manage
ourselves and our relationships effectively.
Goleman (2000) explains the four
fundamental capabilities in full (p. 80):
?Self-awareness
?Self-management
?Social awareness
?Social skills
EI and leadership styles
The leader?s ?modus operandi? is linked and is
categorised in terms of style. See the EI
competencies and outcomes (Goleman, 2000,
pp. 82-83).
For example, a coercive style, ?do what I tell
you?, is linked to a drive to achieve, and a
need for self control. This works best in a
crisis…
However the overall impact is often negative.
Expert 3: Kellerman
Kellerman (2012, p. xxi) defines these concepts
as:
Power: A?s capacity to get B to do whatever A
wants, whatever B?s preference, and if
necessary by force.
Authority: A?s capacity to get B to do whatever
A wants, based on A?s position, status, or rank.
Influence: A?s capacity to persuade B to go
along with what A wants and intends, of B?s own
volition.
Charisma and the dark side
Conger (2011, p. 99) warns that ?charismatic leaders
appear prone to exaggerated self-descriptions and
claims for their visions that can mislead?.
Kets de Vries and Balazs (2011, p. 390) writes about
narcissistic leaders who ?become fixated on issues of
power, status, prestige and superiority. To many of
them, life is a zero-sum game: there are winners and
losers?.
[Also lists dysfunctional patterns in leadership, pp.
386-387].
The importance of vision
Vision is the ability to imagine different and
better conditions and the ways to achieve
them.
A vision is a lofty long-term goal.
Creating a vision is one of the major tasks of
top management.
e.g. COB new Vision:
?Excellence in relevant, innovative, researchled
study of local and global enterprise?
Ladkin Ch 6 – Vision
?Vision? is an essential ingredient of most
leadership theories (p. 101).
Read the passage from Mandela, as cited in
Ladkin (2010, pp. 101-102)? an embodied
awareness of the things that unite South
Africans. Ultimately, creating vision is a
process of meaning-making.
Locating Ethics in Leadership
?[Leadership] is a complex moral relationship
between people based in trust, obligation,
commitment, and a shared vision of the good.
Ethics live at the heart of all human relationships
and hence at the heart of the relationship
between leaders and followers? (p. xv).
?The territory of ethics lies at the heart of
leadership studies and has veins that run through
all leadership research? (Ciulla, 2004, p. 18).
8
Change
Perceiving change
Ladkin tries to unpick change because 55%-
75% of change initiatives don’t achieve the
majority of what they set out to do
(Appelbaum et al., 2008).
Mobility is the only actual reality (p. 133)
Intellect versus intuition (p. 135)
Sense relates to both past and future
moments (p. 136)
Close-up and far away (bigger picture) (p. 136)
Change as an event
Events can open up ?the ?space? of leadership,
suggesting that at any given time any
individual, whether or not they hold a formal
?leader? role or not, can contribute to and
exercise a major impact on the collectively
produced leaderful moment? (Ladkin, 2010, p.
139).
Example: September 11 ? New York, 2001
Leading Change
?Pay attention to patterns and trends
Pay attention, notice things, talk
Recognise new patterns, new trends
?Make declarations ? using position power to
institutionalise local changes
e.g. Stuart Rose (Marks & Spencers)
?Welcome disruption ? gets attention, enables
e.g. Rosa Parks
non-conformist behaviour
Respect for people
Respect: Taking every stakeholders’
problems seriously, and making every effort
to build mutual trust. Taking responsibility
for other people reaching their objectives.
Teamwork: This is about developing
individuals through team problem-solving.
The idea is to develop and engage people
through their contribution to team
performance.
Resistance to change
Ronald Heifetz (1998) makes a distinction
between ?technical? and ?adaptive? challenges.
What might these be? Can you think of
examples?
?Some personal change goals, – especially those
we know we must accomplish but still cannot ?
require that we ourselves ?get bigger?; that is,
we must adapt in order to accomplish them?
(Kegan & Lahey, 2009,p. xii).
The ladder of inference
Immunity to change ? student
Visible
commitment
Doing/Not
doing
Hidden
commitments
Big
Assumptions
What is one big
thing you want
to change?
Persistent issue.
Something you
really care
about.
Sufficient
support to deal
with it.
What are you
currently
doing/not doing?
What other
commitments
stop you from
achieving your
?one big thing??
I am also
committed to?.
Worry Box
What
assumptions do
you have to
keep you safe?
I assume that?.
Complete your own analysis
Capture some dialogue from a situation you
would like to ?replay?.
Analyse the dialogue ? ?thinking and feeling?.
Complete the ?immunity to change? chart.
What are your competing commitments?
What are your big assumptions?
Think of how you can change those
assumptions. What experiments can you try?
9
Ethics
Ethical Leadership
The perspective of Trevino, Brown and colleagues:
*Leading from the top
*Creating a reputation for ethical leadership
*The transformational component: The moral person
*The transactional component: The moral manager
(Brown, Trevino & Harrison, 2005; Brown, & Trevino, 2006; Trevino, Brown & Hartman,
2003; Trevino, Hartman & Brown, 2000)
The Two Pillars
Moral Manager
Role Modelling
through Visible
Action
Rewards and
Discipline
Communicating about
Ethics and Values
Moral Person
Traits
Integrity
Honesty
Trustworthiness
Behaviours
Doing the Right Thing
Concern for People
Being Open
Personal morality
Decision-Making
Hold to Values
Objective/fair
Concern for Society
Follow Ethical Decision Rules (Trevino, Hartman & Brown, 2000)
Leader integrity scale
Craig, S.B., & Gustafson, S.B. (1998).
Seven domains:
? Training and development
? Resource/workload allocation
? Truth-telling
? Unlawful discrimination
? Compliance with policies and procedures
? Maliciousness, and
? Self-protection
Response choices: (1)=Not at all; (2)=Somewhat; (3)=Very
much; (4)=Exactly
10
Panel
Key words
Never burn bridges. The world is sooo small.
Get work experience! ? even if it means
volunteering.
Ask questions and be reliable.
Research potential employers. Learn about their
attitudes and cultures
Networking ? generate leads, job opportunities.
Employees appreciate a personal relationship
with their boss. Don?t get stuck in an
environment where you are a leader and don?t
respect your employees. You get what you give.
CV and cover letter
Cover letters are more important than the CV ? tailor it
for each interview.
Interests section in CV ? important to show what type of
person you are.
People naturally assume that you have the qualifications
for the job. Impress them with personality.
Make a phone call as well as sending a CV ? shows your
interest
Ask for feedback if you don?t get the job
Get LinkedIn
Interviews
Get a mentor! ? Someone to
talk to and be open with from
outside your organisation.
Prepare for interviews ?
prepare questions so you do
not get caught off guard
Ask during interview if you
have to do anything to ?seal
the deal? ? what concerns may
they have with you
Be very proud in an interview ?
it?s your time to shine!
Your interview process starts
as soon as you walk into the
building
Go in with a plan. It won?t go
exactly to plan but give you a
guideline
Find something about the
interviewer that you can talk
about to break the ice
EYE CONTACT! ? body
language in general
Make deals eg if I do this, can
you give me this
Many businesses offer
development programs. Or
allow shadowing in other areas
of business
Get a mentor! ? Someone to talk to and be open with
from outside your organisation.
Prepare for interviews ? prepare questions so you do not
get caught off guard
Ask during interview if you have to do anything to ?seal
the deal? ? what concerns may they have with you
Be very proud in an interview ? it?s your time to shine!
Your interview process starts as soon as you walk into
the building
Go in with a plan. It won?t go exactly to plan but give you
a guideline.
Interviews
Get a mentor! ? Someone to
talk to and be open with from
outside your organisation.
Prepare for interviews ?
prepare questions so you do
not get caught off guard
Ask during interview if you
have to do anything to ?seal
the deal? ? what concerns may
they have with you
Be very proud in an interview ?
it?s your time to shine!
Your interview process starts
as soon as you walk into the
building
Go in with a plan. It won?t go
exactly to plan but give you a
guideline
Find something about the
interviewer that you can talk
about to break the ice
EYE CONTACT! ? body
language in general
Make deals eg if I do this, can
you give me this
Many businesses offer
development programs. Or
allow shadowing in other areas
of business
Find something about the interviewer that you can talk
about to break the ice
EYE CONTACT! ? body language in general
Make deals e.g. if I do this, can you give me this
Have get-togethers with like minded people ? can be very
valuable
Many businesses offer development programs. Or allow
shadowing in other areas of business
11
Ralph
Key words
Leading as a verb.
Ground and figure
The ground – the thing that causes us to see what we see
Figure ? what we focus on
Mary Parker-Follet 1968-1933- Power ?with?
Dialogue, talk, relationships, identities overlap
I + you = You + me. We only exist in relation to others
Who am I in relation to you?
?The law of the situation? ? know the situation and
understand political forces
There is no final authority
Examples
Example – Ch 8 ?Dwelling?
I believe that Wilberforce had a greater ability to ?dwell? in
the world than the other politicians of his time, which enabled
him to develop the wisdom necessary to discern a more ethical
direction for British society. In the film Amazing Grace,
Wilberforce is repetitively seen to display ?comportment? as he
remains open to the accounts from slavers and former slaves,
and listens to their stories with the intent exemplified by
Ladkin?s description of ?staying with? (Malick, 2006; Ladkin,
2010).
Furthermore, Wilberforce is shown to be actively involved in
?participation?, as he would often explore the insides of the
slaving vessels and examine the weight of the slave chains,
enabling him to comprehend the conditions the slaves were
subjected to in a manner which the other politicians could not.
Example ? So what?
While it is nearly impossible to tackle gender inequality in
society on a global scale, I can make a difference through
identifying inequality in my own social interactions. Sinclair
(2000) makes the claim that the first step to removing
discrimination in society is to recognise where it is occurring.
Whether it is directly through ensuring that I hire and
promote staff purely on merit or through making a conscious
effort to not buy music which degrades women, I can raise
awareness for gender inequality in my social circles to slowly
weaken the biases which are deeply rooted in the people
around me. Moreover, through changing the way I think and
act, I can lead others to do the same.
Example ? So what?
Originally I didn?t consider my role in vocally addressing the
ethical dilemma as leadership. I started this course imagining
?leadership? was simply the act of effectively leading a large
group of people or an organisation, primarily using
transactional or transformational methods. However, analysing
the situation has helped me understand what Ladkin really
means when she says leadership cannot be restricted to one
set definition, but is rather a ?moment? of social relations
?dependent on the historical, social and psychological context
from which it arises? (2010, p. 27). The ethical issue gave me a
chance to practice leadership. By identifying the ?yuck factor?
(Midgley, 1992) and questioning the status quo on behalf of all
the employees, I was able to assist my bosses in finding new
ways of doing things which didn?t involve unnecessary video
supervision.

http://jme.sagepub.com/
Education
Journal of Management
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The online version of this article can be found at:
DOI: 10.1177/1052562907307640
October 2007
Journal of Management Education 2009 33: 37 originally published online 29
Kathryn Pavlovich, Eva Collins and Glyndwr Jones
Assessment
Developing Students’ Skills in Reflective Practice: Design and
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Journal of
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Volume 33 Number 1
February 2009 37-58
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37
Developing Students? Skills
in Reflective Practice
Design and Assessment
Kathryn Pavlovich
Eva Collins
Glyndwr Jones
University of Waikato
This article examines learning journals as a method for developing selfawareness
within a business education context, exploring ?how can effective
design and assessment of reflective journals assist the development of
students? self-knowledge?? The authors describe three different approaches
to learning journals, with each case study outlining the purpose of the course
and the learning journal within it, the design and assessment of the journal,
and an evaluation of this experience. The authors? aim is to illustrate how
journals can be implemented in management education. Although each case
study is distinct, three interconnecting themes also emerge that underlie why
this approach to learning is important: finding the subjective voice that
enables students to access their inner learning; accepting that learning is
mutually constructed within a cocreative space rather than something ?done
to the student?; and that a more reflective self-awareness engages a higher
sense of personal purpose. These significant outcomes illustrate the success
of this learning approach.
Keywords: assessment; design; learning journals; management; reflection
Education is longing for a deeper more connected, more inclusive, and more
aware way of knowing. One that connects heart and hand and head and does
not split knowledge into dualities of thought and being, mind, and body, emotion
and intellect, but resonates with a wholeness and fullness that engages
every part of one?s being.
?Kind, Irwin, Grauer, and de Cosson (2005, p. 33)
Conventionally, teaching has focused on what Palmer (1998) describes
as questions of ?what? (the nature and boundaries of the problem), ?how?
(the methods and techniques for finding solutions), and occasionally ?why?
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38 Journal of Management Education
(the underlying purpose of the nature of the topic of investigation). Rarely
is there an engagement with the ?who,? with our own self-awareness, and
the relationships we have with others. Questions concerning the experiences
we have, how we reflect on them, and the changes we implement in
our lives can offer a key to a deeper sense of learning and experience. In
examining the ?who,? the focus turns to a practice of inner reflection on our
individual actions to make sense of and to learn from them.
Cunliffe (2004) believes that the practice of reflective thinking is particularly
important in management education, as through challenging our own
assumptions, ?we can develop more collaborative, responsible and ethical
ways of managing organisations? (p. 408). Thus, she continues, a critically
reflexive stance is ?not thinking about thinking, but thinking about self
from a subjective process? (p. 418). This changes the emphasis from the
passive neutral voice so evident in the densely referenced text of academic
writing to a more intuitive inner dialogue that Sch?n (1983) describes as
reflection-in-action. Thus, ?who? we are changes what we write about and
how we write, and our role as educators is to assist students to engage in
insights and perceptions that take them to a new level of self-awareness and
appreciation (Brearley, 2000).
Journaling is one method that requires students to explore their personal
engagement with academic subject content and their individual learning
processes. The writing of thoughts over the duration of an academic course
becomes a journey of exploring one?s learning. We agree with Hall, Ramsay,
and Raven (2004) that a well-designed educative process can assist students
to engage at a deeper level of awareness than conventional methods. Learning
journals, then, are a way of organizing students to become better connected with
their academic subject and, more important, with their own self-awareness. In
this article, we examine ?how can effective design and assessment of reflective
journals assist the development of students? self-knowledge?? This position
brings the ?who? back into the education process.
To explore this question, we present three case studies of learning journals
from different courses within one university. With our School?s focus on
sustainable business, we have opportunities to encourage our students to
think more holistically than conventional neo-liberal institutions. Thus, our
broader vision is to educate future managers to understand the importance
of integrating economic, social, environmental, and spiritual imperatives
into their workplaces. Our aim in this article is to describe each of our three
journal approaches through a format of purpose, design, assessment, and
evaluation to further our pedagogical understanding of how journal design
and assessment may be better employed to encourage student self-awareness.
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Case 1 is an undergraduate course that uses learning journals as a method
for developing and deepening students? reflective thinking abilities. Case 2
is an undergraduate course that uses electronic journals and thus provides a
contemporary modern media approach to journaling, and Case 3 is a graduate
course that uses journals to explore the students? learning experience.
In the next section we review the literature on issues related to the design
and assessment of learning journals, followed by a description of the research
method and our classroom contexts. The case studies will then outline the
design, assessment, and evaluation of the individual learning journal
approaches. Finally we propose insights for wider application.
Reflection and Learning in Management Education
Design
A central strength of learning journals is that they allow students to tap
into intelligences other than just the cognitive (Gardner, 1999). In seeking
to bring self-awareness into our education system, these journals encourage
students to express their thoughts, feelings, and experiences toward the
classroom content and processes. As the quote at the beginning of this article
claims, bringing feeling into the education process allows head and heart to
be connected and thus reduces the separation that currently occurs through
the externalization of knowledge as something that happens outside of
oneself. In bringing the emotional experience into the journal process,
students are able to examine not just how they think but also how they feel
(Brearley, 2002). Brearley continues that these emotional connections
enable us to explore our ?shadows of experience? as we more deeply make
sense of the past. Indeed, the act of writing such things down requires a
connection through feeling, requiring honesty about how one feels through
authenticity (being true to oneself) and spontaneity (as it feels at that
moment). Thus, the use of the personal voice requires teaching to be
student-centered on the ?who.?
Journaling requires a different form of expression than is conventionally
found in dense academic text based on analysis of content. It is a private
process. It is about ?me? (Locke & Brazelton, 1997). Although discussion
of learning journals is common in the literature (Cunliffe, 2004; English,
Luckett, & Mladenovic, 2004; Haigh, 2001), studies that adequately outline
such design processes are rare. Those that do note two central features:
clear structure and guidelines, and a student-centered approach. For instance,
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Varner and Peck (2003) note that learning journals encourage students to
be self-directed and determine their own focus in assignment. The assignment,
then, focuses on the students? awareness of how they interact with the
content rather than solely on what the content is. They also posit that
following the journal process, students are better able to anchor their new
learning in experience and have the opportunity to solve actual problems.
Palmer (1998) note that the space created plays a critical role in the design
process so that students are able to be private. He argues that openness must
be developed between teacher and student. Particular challenges face teachers
using this method as students are more familiar with writing what they
think the teacher wants. Moving the dialogue to the student requires a space
without judgment or prejudice. It is one of compassion and empathy for the
experiences that others have been engaged in. Hooks (1994) claims this
requires an ?engaged pedagogy? that involves a reciprocal exchange between
teacher and student that goes further than just empowering students. Rather
it seeks to employ a holistic model of learning where teachers and students
grow and are empowered by the process.
The challenge, then, is to develop a format that creates clear guidelines
for students regarding what is expected with this form of writing, while still
placing the students? awareness at the center of the process.
Assessment
The biggest issue encountered with reflective journals is their assessment.
Varner and Peck (2003) note that students invest much of their personality
and self-image into the journal, and this makes them sensitive pieces of
assessment to mark. Cr?me (2005) too claims that in writing these journals,
we ask our students to open themselves up to us by using their individual
voice, expressing a sense of honesty, and taking a risk in the content they
write. This makes grading and evaluation difficult, as their subjective nature
defies the standardized criteria of more objective forms of assessment.
Furthermore, when journals are graded, the grade becomes the emphasis
that constrains free expression and creativity. On the other hand, grading
encourages classroom preparation and participation, with other studies
concluding that when journals are not counted toward a grade, students do
not put in the work (Kennison & Misselwitz, 2002). As Cr?me (2005) notes,
what we assess is pedagogically important as it powerfully influences
student learning and also sends signals as to what we, as teachers, believe
is important.
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Moon (1999) concludes that detailed assessment criteria can play a central
part in the success of the journal writing, as they provide the structure and
foundation for what is expected. Clarity of objectives assists students to
move beyond descriptive accounts of their experiences. In a study on learning
journals, Cr?me (2005) identifies the following guidelines for assessing
journals. A good record of study she claims
is a) comprehensive as it meets requirements of an introduction, conclusion
and demonstrates syllabus coverage; b) shows understanding of the material,
with the ability to select, summarize, analyze and show relationships between
concepts, both within the course and outside of it; c) shows self-awareness of
the writer as learner, both in relation to the ideas on the course, and to course
activities, processes and colleagues; and d) demonstrates that the writer is
prepared to take risks with the material in relation to their own political and
intellectual position. (p. 290)
Embedded in these guidelines is a mix of cognitive skills in knowing what
content should be selected as important, while also writing in a manner that
emotionally and holistically connects the student with the context.
Dilemmas regarding issues surrounding the subjectivity of the assessment
process not withstanding, we share Dewey?s (1933) view that reflective habits
must be taught if we wish to foster critical thinking. We believe that learning
journals sharpen our ability to reflect. Most important, we agree that reflection
as a skill can be developed and follow the Habermas tradition in seeing
it as a tool for personal empowerment and emancipation (Moon, 1999). Our
aim in this article is to examine how the design and assessment of learning
journals may be better employed to encourage student self-awareness.
Method
We have chosen a case study method for this research, as the case study
allows rich description of the journaling assessment process that we have
each developed (Yin, 2003). This descriptive approach is significant in that
one of our primary aims is to explain, describe, and illustrate the different
formats that we have developed. As noted earlier, one of the weaknesses in
the literature is an absence of how journaling assessment has been developed
in order that more extensive upgrading of different approaches can be applied
and improved. Furthermore, we have chosen what Stake (1995) posits as the
collective case approach, whereby a number of cases are examined to illustrate
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the predictability of certain phenomena. This again allows us to proffer differing
approaches that may be redesigned for certain contexts.
Our research question of the use of journals to develop self-knowledge in
our students places the ?who? at the center of our inquiry. Yet to achieve this,
we need to develop structures around the ?what? and the ?how? to engage our
students in their academic content (Palmer, 1998). The description of our
differing assessments outlines each case study in the following way: (a) the
purpose of the journals, (b) the design of each journal, (c) the assessment
criteria, and (d) evaluation of the process. Thus, the ?what? and ?how? questions
noted by Palmer (1998) structure a framework around which students can
more deeply examine their own self-awareness and deeper learning processes.
The second aim of the current research is to identify themes that emerge
from the case studies that can be actively used to assist deep learning.
Generating conceptual themes conforms to Miles and Huberman?s (1994)
method of textual analysis, whereby issues of importance inductively emerge
from the data. It is important to note that we also follow Weick?s (2006)
form of ?abduction,? whereby one begins with fragments of understanding
and then builds more holistic pictures of an observable reality. This form of
?invention? includes an act of ?faith,? as abduction forms the ?rules that are
postulated to explain the observed facts . . . they are the groundwork
before coding can begin? (Harrowitz, cited in Weick, 2006, p. 1731).
Underlying our method of research is Palmer?s (1998) what, how, why, and
who approach. The ?what? question is addressed through the academic
subject area. This is the framework in which the learning takes place. The
?how? question denotes the processes around which learning occurs in the
journaling process. The ?why? emerges through the themes from the case
study analysis. Finally it is through the synthesis of the above approaches
through abduction that the ?who? can then be examined and developed
through the inner dialogue reflective process. Furthermore, it relates to
Yin?s (2003) fourth proposition of case studies, in that their purpose is to
explore the relationships being evaluated. This thematic analysis identifies
the processes that are being used to achieve intervention of deep learning
(self-awareness).
Learning Journal Case Studies
Case 1: Managing with Spirit
This course is offered in the fourth and final year of the undergraduate
management degree, and its central purpose is to explore the key questions
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of Who am I? Why am I here? What is my purpose? In developing students?
awareness, content issues are examined such as the interconnection of all
life forms (deep ecology), accessing personal and organizational spiritual
virtues, and understanding how a creation paradigm constructs human
flourishing through meaningful work rather than following a consumption
and exploitation paradigm.
Purpose of the journal. The reflective journal in this course was designed
to develop students? reflective abilities and move their decision-making
processes from solely intellectual and emotional responses, to more spirituallyand
mindfully-aware actions. Thus, the reflective journal was developed to
specifically guide students to analyze their responses to situations, and then
unthread how and why they made those decisions. The intended outcome is
that students become consciously aware of their actions in every moment.
Design of the journal. In Managing with Spirit, all students were
required to write three separate journals of three to four pages in length
through the 12 teaching weeks (worth 20% of the final grade). Each entry
was expected to cover the readings, the classroom discussions, and personal
experiences. A modified framework from Williams and Wessel (2004, p.
19) was used as a structure for the journal entry. Over iterations of the
course, the need to be very specific on what the requirements were for this
assignment emerged, confirming studies identified in the literature (Cr?me,
2005; Moon, 1999). The following format developed over the years clearly
sets the expectations on what is required:
? Describe the learning event, issue or situation.
What happened?
? How did you feel?
c What was your reaction and why did this happen? (Cognitive and
emotional)
c Identify specific emotions: this is very important to be able to really
understand the triggers for change.
? Analyze the learning event, issue, or situation in relation to prior knowledge,
feelings, or attitudes.
What were the consequences of that feeling?
? Discuss three to four points from the literature that help you understand
what happened.
c This section ensures that students are covering the reading material
and plays an important role in assessment.
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? What have you learnt?
c Have you gained a new understanding of the learning event, issue, or
situation?
What is that value of the learning event, issue, or situation that has occurred?
What is your new understanding of the learning event, issue, or situation?
c Indicate how the learning event, issue, or situation affects future
behavior. This includes the clarification of an issue, the development
of a skill, or the resolution of a problem.
How will you approach the same or similar event, issue, or situation in the
future?
What have you learnt about yourself through this process?
Assessing the journal. As noted above, a very specific structure has been
developed to guide and assess students in their maturing of reflective practice.
The marking criteria closely followed the structure of the journal (see
Table 1) and was placed in the course outline at the beginning of the course.
Describing the event gave the students a C grade. Including some analysis
and making meaning of it moved the grade to a B?this included a good
analysis of the course readings. Demonstrating how this understanding
would create new behavior in the future was necessary for an A grade.
Being able to demonstrate that learning and new action took place was the
essence of this assessment.
Yet new learning and action also emerged for us as teachers, conforming to
what Ramsey (2002) and Williams and Wessel (2004) recalled as benefits for
teachers. Through the development of this article, we developed an ?engaged
pedagogy? to enhance and refine this marking criteria. Subsequently, this
framework is now being utilized by each of the three case study authors and
authenticates its applicability in other contexts.
Evaluation of the journal. In its first year (2004), there were 12 students
enrolled, growing to 46 in its second year, 28 in 2006, and 30 in 2007.
These journals play a significant role in helping students develop reflective
44 Journal of Management Education
Table 1
Marking Criteria for Learning Journals: Case Three
Grade Description Analysis Meanings Action Comments:
C *
C+/B * *
B+/A- * * *
A/A+ * * **
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learning. The following journal narrative from a Chinese student illustrates
the significant struggles she went through to understand the process, and it
highlights the numerous issues that we as teachers encounter in grappling
with our own teaching pedagogy:
Reflective journals were strange to me and none of my three journals has a
good mark. When I first did the journal, I just thought this was an assessment
to ensure the students would do the readings, and then write a summary about
it. So I did the journals in my own way.
However, one day I was really shocked by a classmate?s journal! Having
the girl?s permission, the teacher read out her reflective journal to the class. I
suddenly noticed the difference between hers and mine. She did the journal
by her heart, she did not see the journal as an assessment, and the journal was
from her deep voice. She related the reflective journal together with her feeling,
her life experience and her spirit together.
I suddenly noticed I am too little and small. I understand that study is not
only gaining skills and knowledge; the purpose of study is to learn from one?s
own heart and to improve one?s shortcomings. Therefore, I decided to change
myself, change my attitude to the study. I decided to try my best to learn how
to use spirituality to change my life. Now, I know that reflective journals is a
useful tool which help people to go back to their own heart and to see what is
their deep voice and feeling. I try to link the study with my daily life. I observe
and feel everything happens to me and people around. Every night, when I lay
on bed, I can hear my inner voice and I can sum up important things to my
brain. As long as I study this course, I can feel my heart and my spirit is light.
This quote shows the struggles students have in writing about what they really
feel, rather than the neutral passive voice so prevalent in academic writing. This
requires the students to connect with their hearts first (the feeling), and their
heads second (the thinking). Those who continued to write descriptively on
class topics did not connect at that deeper level. The second challenge was
getting students to focus on one situation to analyze?with a page limit, focus
was important and only one experience was possible for reflective depth.
However, over the three iterations of the course, these journals have improved
dramatically, and most students were reasonably adept at the process of
reflection by the end of the course. Student evaluations confirm this journal
activity as being important in their development of mindfulness.
Case 2: Human Resource Management Theory and Practice
The second case study is a human resource management course in the
fourth and final year of the management degree. The purpose of the course
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is to provide students with the opportunity to apply theoretical knowledge
acquired during their studies to a real-life organization setting. The course is
based around a client-based project (CBP) and adopts a ?blended? approach
to learning, relying on the use of e-communication for distance interactions,
limited face-to-face class-based interaction, and the development of selfmanaging
teams. In 2006, the client-based project involved examining the skill
shortage in the engineering industry, and students interviewed 50 managers in
engineering enterprises. Deliverable outcomes included a management
report and an oral presentation to the client?s Board. Central to the courselearning
objectives is the requirement for each student to maintain a
personal journal in which he or she is asked to reflect on the processes they
are involved in and to think about their own personal learning.
Purpose of the journal. The purpose of the reflective journal is
? to ?capture? critical events and experiences both inside and outside the
classroom.
? to reflect on the learning process at the personal level.
? to act as a channel for exploration between the student and the class
facilitator.
Design of the journal. Students are required to write a reflective paper
as part of the course assessment, worth 20% of their final grade and due at
the end of the course. First, they need to become familiar with the process
of journal keeping and reflective learning through reading specific articles:
Daudelin (1996), Hays (2004), and Loo and Thorpe (2002). The reflective
paper was based on accumulated weekly electronic journal entries, and
students were expected to make at least three journal entries each week.
The e-journal can only be accessed by the individual student, and material
can only be added. Thus, journal entries submitted before the current data
cannot be edited or removed. The class facilitator has electronic access to
each student?s journal, providing the opportunity to review and comment.
This requires that the class facilitator provide timely feedback and encouragement.
Approximately 80% of the communication between facilitator
and students is through the e-communication channel.
The majority of students had little experience in keeping a journal, and
no one had written a reflective paper. At the start of the course, the purpose
of the journal entries and reflective paper were discussed, and students were
encouraged to reflect on
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? important project-related experience that had taken place inside or outside
the classroom that week
? their own influence on the management of the project group
? their perceptions of the effectiveness of their group and other groups
? their feelings about how the group dealt with process issues such as interpersonal
conflict
? how they might have tackled process issues differently.
Assessing the journal. Each student received feedback and comments via
the facilitator?s electronic link with the journal writer. Typically this would
include an e-reply questioning, commenting, and encouraging the student?s
efforts. The facilitator?s comments and queries would be taken up and discussed
in subsequent journal entries. In some cases, the facilitator would
stress the importance of keeping up with regular journals entries as the basis
for the reflective paper. To give the student an indication of the quality of his
or her journal entries, a grading (A ? D) would accompany qualitative replies.
Table 1 illustrates the marking schedule now applied.
Evaluation of the journal. The e-journal has several advantages over traditional
?hard-copy? journals: convenience, ease of use, immediacy, and
visual impact. The e-journals became an easy and accepted means of ?capturing?
experiences and reflecting on them. Most students soon became
comfortable communicating daily with each other and the facilitator on
team-project matters through the e-channel. The journal from the same
channel was easily accessed from home or campus. The second advantage,
immediacy and visual impact, enabled the facilitator to view progress
through each student?s journal ?as it happened.? Each student?s experiences
delivered through the journal could literally be ?viewed? on screen simply
by scrolling through the journal entries. An interesting example is the case
of Polly (not her real name), an international student. At the start of the
course, Polly struggled with the concept of reflecting through a journal with
her entries simply described content issues. This example describes a creative
planning tool, mind manager, which was demonstrated in class:
Thursday 2 March:
?Mind manager?? a tool for brainstorming and planning
Advantages of using mind manager
more visual (compared to list)
helpful to organize ideas, thoughts, project
clear to express what one wants to say (can show relationship between two)
easy for others to see.?
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Feedback from the facilitator saw the student begin to expand her ideas, to
a more free-flowing, creative, thoughtful reflection of her experiences and
the processes.
Thursday 9 March:
Until today, I know a bit about what I was expected to write for a learning
journal. One reason was that last night, I devoted myself to reading the three
articles on reflective paper. Maybe I had not catch the whole idea, but I realized
that my journals last week were on the wrong track. What I wrote last week, was
just a summary of what the reading, material told, not my opinions, feelings
and thoughts. Nevertheless, better later than never.
Scrolling through Polly?s e-journal showed her entries becoming longer,
more creative, and more thoughtful. Her written English improved. She
also began to take risks in reflecting on events in a way that she did not at
the start of the course:
Wednesday, 15 March 2006
Today?s meeting we divided us into two groups and one group were doing the
proposal and the other group were working on the questionnaires. We found
that it was much efficient than we do all the work as a group. Last time I
worked on the proposal, so this time I was in the questionnaires group. As
such, I knew each part of the whole project. I prepared the questionnaires last
night, so I had some additional questions in mind already. During the meeting,
I brought my questions forward, so we could discuss wether they are
good questions which could be used to probe depth. I was happy that most
my questions I gave were accepted by the group members and we agreed that
we put those additional questions below the existing questions.
I found that sharing opinions with each other was wonderful. I knew what I
did was good and which part was not good, so that I could make improvement.
Sunday, 26 March 2006
The interview time is getting close, and I feel a bit nervous and a bit excited.
To be honest, I do not like interview. I am not sure whether it is because I am
bad at interviewing or just I do not like. After think for a while about this
problem, I still have no answer. If it is because I am bad at interviewing, can
I improve it? Is it a skill that can be learned when somebody practices again
and again? Or it is a bit like a gift that no matter how many times one practices,
one just can not obtain the skill. I believe both can happen. But, what I
can do is practicing to improve, even if I know that I am unable to perform
the best, I can do my best. It is good to have improvement rather than to be
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at the origin, even if the origin is quite excellent yet. I think loss sometimes
is good as I can know where I can improve myself.
Also, about the contribution to work, discussion, I have different opinions.
The meeting?s agenda were set by us three. So we can bring to class to
discuss. Sometimes, many people talk at the same time is difficult for communication.
I do not think that contribution to discussion equal to one have
to say a lot. For me, sometimes, I like to listening to other?s different opinions.
I know that you may say that it is not an excuse to escape from participating.
I like discussion, but we already had small discussion before the
class meeting and my ideas are already spoken by the spokenperson. I am
confused that if I do not come up with new ideas, I have no say. Will others
say me have no contribution? Anyway, I think one habit I have to change is
that what I said in the small group, I can also discuss it in the class meeting.
Before, I did not do this as I think may be it is repetitive.
The difference between Kiwis and me is that I am afraid that my opinion
might be wrong and kiwis like showing their opinions. This is what I want to
learn from them, so that I can participate in more discussion and have really fun.
Case 3: Strategies for Sustainability
This graduate-level course aims to enhance students? understanding of
sustainability issues confronting today?s managers. Course topics include:
What is sustainability and why should business care? What are the criticisms
of sustainable business? What corporate sustainability strategies are
leading edge companies implementing?
Purpose of the journal. The purpose of the journal is to give students
space to reflect on themselves as learners. Through reflecting on themselves
as learners, the students indirectly reflect on the course content. By
taking the direct focus off the course content, students were less likely to
superficially summarize the class that week but instead focus on the personal
impact of the course content.
Although this was a graduate-level class and many of the students had
spent years in a classroom, for the most part they had not had an opportunity
to reflect on what inspires or bores them, or what type of assessment they
prefer, or why they respond the way they do to different learning environments.
One excerpt from a learning journal highlights this point:
I have gained a lot of insight into what affects my learning capabilities, such
as my own self-concept and the dynamics of small and large group discussion.
I am also more aware of the delivery styles that help me to learn and internalize
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concepts and theories. There were a range of presenters from our class and
each delivered in a different way. The confidence of the presenter and his/her
grasp of the topic were important to me.
Design of the journal. In this course, students were given options for their
assessment and a learning journal was one of the options worth 10% of their
overall course mark. Students were asked to show the instructor weekly
entries of their journal. These entries were not read by the instructor but
were merely a confirmation that the student had written that week. Although
there was no grade penalty for a missed entry, having weekly checks helped
to keep students writing (and reflecting) regularly rather than completing the
task in one session right before the deadline.
For many students this was an unfamiliar type of assessment, and there
was some discomfort with what was expected of them. If students wanted
some structure to help with the first few weeks? entries, they were asked to
give responses to a series of questions based on Brookfield (1995). For
example: What have I learned this week about myself as a learner? What
were the highest and lowest emotional moments in my learning activities
this week? What learning task did I respond to most easily this week?
Students were asked to take their weekly entries, draw out key themes,
and hand in a monthly report of two to three typed pages. The third and last
monthly report was longer as it included students? reflections over the entire
course. The monthly reports served the dual purpose of giving students
guidance and direction for an unfamiliar assessment and provided the
instructor critical ongoing feedback about the impact of the course.
Assessing the journal. The assessment was formative as students were
given written feedback on the monthly reports; however, marks were not given
until the last report for the cumulative work. The learning journals are assessed
on the incorporation of feedback, depth of reflection, and creativity.
Furthermore, as noted in Case 1, the marking criteria has also been adopted in
this course.
Evaluating the journal. Learning journals have been an optional assessment
for four years (2003 ? 2007) with class size varying from 12 to 18
students. However, in 2005, the option was not given to students as the course
instructor was on leave. The experienced faculty member teaching the course
instead adopted every other part of the outline except the learning journal. On
returning from leave, the colleague was queried about the omission, and he
explained he was not comfortable with the subjective nature of the assessment.
We discussed this difficulty in the literature review (Varner & Peck,
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2003); however, it is worth noting that the idea of ?grading students feelings?
is a significant barrier to the adoption of learning journals.
In the first year, 6 of 18 students chose the learning journal option, the
second year, 2 of 18 , the third year, 4 of 12, and the fourth year 3 of 13
chose this option. There have been no observable common traits among
students choosing the learning journal assessment, For example, over the
three years there has been a fairly even split between males and females
choosing the assessment. Feedback received from the course evaluation
from one student stated:
I picked the learning journal option because I thought it would be an easy
assessment. I learned so much more than I expected! You should change this
from an optional assessment to a required assessment
The learning outcomes from the journal have been so positive that making
the assessment mandatory has been considered; however, students have
consistently responded to liking choice in their assessment. By providing
choice, the course offers several different assessment options with a history
of excellent learning outcomes. These other options include: out in the community,
an essay, corporate philanthropy, the facilitation of a stakeholder
negotiation (a further assessed work in the course), and Web site critiques.
As the literature on learning journals suggests, the feedback instructors
receive from journals about what is going on in the class is invaluable (Varner
& Peck, 2003; Williams & Wessel, 2004). For example, the first year the sustainability
course was taught, students?first monthly reports indicated that four
of the six students considered dropping the course in the first few weeks. There
was no other indication of this undercurrent in the class. In their journals, the
students wrote about feeling that they should know more about sustainability
than they did, and it seemed to many of them that the other students in the
course had more knowledge of the topic. The feedback might not have come
through end-of-course evaluations because students would most likely have
worked through those feelings. However, with the feedback an experiential
exercise was added to the beginning of the course that showed the majority of
students were starting the class with a similar knowledge foundation.
Discussion and Conclusion
Although our design and assessment approach to learning journals varies,
there are common themes that emerge from the three cases, and Table 2 summarizes
the literature and findings from the three case studies.
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The purpose of the journal in all three cases aligns with the literature. It
was not our intent to use the journals to increase specific knowledge of
course content, instead we wanted to foster reflection skills thereby increasing
students? ability to be a critical thinker. The literature highlights the
need for clear guidelines and a student-centered approach in the design of
learning journals (Brookfield, 1995; Moon, 1999; Varner & Peck, 2003;
Williams & Wessel, 2004). In addition, the design of the learning journal
must encourage a reciprocal exchange between teacher and student (hooks,
1994; Palmer, 1998). Cases 2 and 3 required students to regularly input into
their journal, and checks were designed to ensure this happened. Case 1 had
the clearest guidelines for the students. One of the key design features in
Cases 2 and 3 is also related to assessment. That is, both were designed as
formative assessment, with students being given feedback before receiving
a final mark. This assessment encourages the reciprocal exchange recommended
in the literature. The benefit of this type of design is that it helps
with some of the assessment issues outlined below.
There is no question that one of the most difficult challenges of learning
journals is in the assessment. As illustrated in the student quotes we included,
students put ?themselves? into their journal entries, and any grade can easily
be interpreted as grading the student rather than their work. A well-designed
journal assessment includes clear guidelines and ongoing feedback for the
students, which in turn makes assessment of the journal less problematic.
We have noted several examples of how the journals have assisted us to
fine-tune our courses, and how they provide a vehicle for our own reflection
and evaluation. However, the journals did much more for the students, as they
provided a means to expand students? learning in significant ways. To conclude,
we identified three major themes, abductively generated (Weick,
2006), that intersected across the case studies that can further develop student
learning from the reflective journal method. We believe this aligns with and
furthers the literature on the importance of effective design and assessment.
Design: Finding the Student?s Voice
The first theme related to the voice used in writing, as the design of the
journal required students to move beyond the externally focused passive
voice of academic writing. We ask students to explore themselves and their
actions. Mostly, we asked them to connect at an emotional level, which
requires a very different skill set to the more usual academic engagement
through intellectual analysis of phenomena. Indeed, the act of writing
things down requires a connection through feeling, requiring honesty about
how one feels through authenticity and spontaneity. This brings the ?who?
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Pavlovich et al. / Reflective Practice 53
Table 2
Contributions to Reflection and Education
Literature
Case 1
Case 2
Case 3
Purpose
A way of
organizing
students to
become better
connected with
their academic
subject and,
more important,
with their own
self-awareness
(Brearley, 2002;
Gardner,
1999)
To develop
students?
reflective
abilities and
foster
mindfulness
To reflect on the
learning
process at the
personal level
and act as a
channel for
communication
and exploration
between the
student and
the class
facilitator
To reflect on
themselves as
learners and
indirectly on
course content
Design
Clear structure and
guidelines
(Brookfield, 1995;
Moon, 1999;
Varner & Peck,
2003; Williams &
Wessel, 2004)
Student-centered
approach (Varner
& Peck, 2003)
A reciprocal
exchange between
teacher and
student (hooks,
1994; Palmer,
1993, 1998)
Three entries over the
course (4 pages
maximum each)
Structured (topic)
description,
feeling,
consequence of
feeling, analysis
through literature,
learning
At least three
contributions a
week to their
e-journal
Reflective paper
due at end of the
course. Series of
topics given for
students to reflect
on as a guideline.
Weekly, ungraded
checks of journal
writing
Monthly reports
(2-3 pages)
Assessment
Comprehensive,
shows
understanding of
the material,
shows selfawareness
of the
writer as learner
and demonstrates
that the writer is
prepared to take
risks with the
material (Cr?me,
2005)
Descriptive,
analysis,
meanings and
action (Williams
& Wessel, 2004)
Structured
modified from
Willams &
Wessel (2004)
– Description
– Analysis
– Meanings
– Actions
Formative
assessment-ongoing
feedback,
comments and
encouragement
via the
facilitator?s
electronic link
with the journal
writer.
Formative
assessmentongoing
feedback through
the monthly
Evaluation
Feedback
instructors
receive from
journals
about what is
going on in
the class is
invaluable
(Varner &
Peck, 2003;
Williams &
Wessel, 2004)
Journals played
a significant
role in helping
students
develop
reflective
learning.
The e-journal
has two major
advantages
over
traditional
?hard-copy?
journals:
convenience
and ease of
use, and
immediacy
and visual
impact
Even with a
coherent
design and
assessment
protocol,
(continued) Downloaded from jme.sagepub.com at Massey University Library on August 6, 2013
into the context, developing what Gardner (1999) called intrapersonal intelligence
based on the capacity to understand one?s self and the context in
which one is engaged. Thus, the use of the personal voice requires teaching
to be student centered in that it incorporates the interpreting of daily habits
of life, as referenced by Brearley (2002).
The journaling process explores small details of routine and habit that are
seemingly inconsequential except for the connections they bring. In going
deeper, the student?s voice grows as he or she moves beyond describing
objects toward the development of a relationship with the subject through
the recognition of personal insights. Indeed, students may explore their
?shadows? (Brearley, 2002) that this inner gaze demands, and requires us
to take a journey alongside the student. Thus, the use of personal voice
challenges our teaching pedagogy at an epistemological level.
The following is an example from a student?s learning journal illustrating
how some students practically ?sing? with the opportunity to use their voice:
I initially was quite interested in the concept behind this assignment. To have
the chance to write what we really think rather than just quote some other old
dude? Unheard of! Students actually have original thought that is worth reading?
Never! And to think that a lecturer was interested in my opinion of class,
and my reflections on the topic is really rather empowering and invigorating.
And, even more so, the first few versions of the assignment aren?t to be marked,
only given feedback on, which means that I have the opportunity to put more
personality and spark into the assignment without fear of being marked down.
That?s why this assignment is not in Times New Roman. And it?s not 12 point
font. And it?s not portrait. And I?m even using first person tense. Impressive
54 Journal of Management Education
Table 2 (continued)
Purpose Design
drawing out key
themes from
weekly entries.
Series of questions
given as a
guideline
Assessment
reports. To give
the student an
indication of the
quality of the
journal entries
to that point, a
grading (A – D)
accompanied
qualitative
comments.
Evaluation
?grading
students
feelings? is
still a barrier
to journals.
In line with the
literature,
feedback from
students was
invaluable.
Downloaded from jme.sagepub.com at Massey University Library on August 6, 2013
huh? I?ve decided to make the most of my opportunity to express my individuality.
This is being written in ?Viner Hand ITC??it?s a font I?ve never heard
of before, but I felt I could better sum up my reflections in a font that looks like
this rather than the standard level of conformity that is Times New Roman.
Rather than the central voice of authority prevalent in the objective world,
it is the internal dialogue that takes center stage, as our students seek to
understand the connections between themselves and their cocreated world.
Design and Assessment: A New Space for Learning
Our second theme is that well-designed and assessed journal provides a
new space for learning. Our feedback indicates that our courses can change
the way students look at the world.
One of the major changes in my learning that I have noticed while completing
this learning journal, has been that I am now less likely to accept everything
which has been said in class, and now prefer to form my own opinions about
different topics. I think this is a major change in my learning, and as a martial
artist, I think there are similarities between this point and achieving a black
belt. A black belt in karate does not symbolize that one is a master of the art,
rather it symbolizes that the person has mastered the basics and is now able
to start to truly learn the art, they have ?learnt how to learn.?
Transformational learning can be exciting but also challenging as long-held
ideas and beliefs undergo a new scrutiny, and students can be left feeling
adrift. Learning journals are ideally suited to support transformational learning
by providing students with the space to reflect on the evolution of their
beliefs. Exposing those new beliefs to an instructor through a journal can help
validate the emerging thinking through instructor feedback. This journaling
process reconnects the inner world with the outer and helps reduce the separation
of self from context. One student articulately described this effect:
I find that I learn in a different place now. Before learning was something that
was done to me, whereas now I am learning because I want to improve
myself. It?s become a much more inwardly focused action. Now I ask how
will this help me to understand myself?
The journals provide a space for truthfulness, not only for us as teachers
(and the markers) but more importantly for the students themselves. When
Pavlovich et al. / Reflective Practice 55
Downloaded from jme.sagepub.com at Massey University
truly examining one?s learning, there is no place to hide and no need to be
less than honest. Finding and accepting an inner truth requires courage, as
so often we overlook our weaknesses in an attempt to not appear ignorant
to others. Thus, openness and honesty are powerful attributes that assist in
reconnecting the learning spaces. This is eloquently described by Palmer
(1993) who noted that ?we often clutter our learning space with obstacles
and distractions to evade the emotions that education evokes? (p. 83).
Indeed, through leaving those emotions unattended, our learning too is
stagnated in that there is no balancing of ambiguities. Thus, in choosing not
to learn solely through the external world, a focus on our inner world brings
our own personal identity and integrity into one interconnected space.
Evaluation: Realizing a Higher Purpose
Our final theme is how learning journals enable some of our students to
connect with a more purposeful life. One student noted,
It amazes me that I took this paper because I wanted an easy ride this semester.
Well what a ride it has been. Twelve weeks down the track, and I am a different
person. I am a person with a purpose, but also a person who recognises that
I am in charge of my own destiny. I recognise that I have faults, but I also
recognise that they are fixable, adaptable and that they are worth working on.
I recognise that it will be a hard road, but one that will be fulfilling and joyful.
This process of thinking and awareness strengthen the students? learning
toward a holistic understanding of living and purpose. Our experiences of
reflective journals illustrate three outcomes of higher purpose. First, that of
personal development as indicated above. The second was of meaningful
career, with a reflective process allowing space for inner learning and the
natural abilities of the person to filter to the surface. One student described,
It?s funny to think that a class I nearly withdrew from in the first week has
resulted in a change of life: I am now volunteering and choosing a different
career path that has low pay but much more enjoyment. Two things that six
months ago, I would never have picked.
The final theme that emerged here was of the concept of mindfulness, noted
earlier by Van Manen (1997), whereby one connects at a deep level of
awareness through being present with one?s surroundings at each moment.
This delightful student comment is one that gladdens a teacher?s heart:
56 Journal of Management Education
Downloaded from jme.sagepub.com at Massey University Library on August 6, 2013
In the last class, I really got it! I knew there was something really significant that
I had learnt, something about me had changed; and all I could say to the class
was that some questions of mine had been answered but mostly it had opened
up more questions for me. However, I realized this afternoon as I thought about
it some more that I am more aware of my actions. I do things with intent?that
is what I have learnt and what has changed my life. I think about the water when
it comes out of the tap. I think about my breathing. I think about how great it
was swimming for the first time in the sea this year. I think about how my feet
were standing in the mud when I was playing volleyball the other day. This
is what I have learnt. I do things with intention now.
In identifying these three themes, we contribute to a greater understanding
of how learning journals can develop students? inner awareness. New voices,
new spaces, and more meaningful life purpose all challenge classroom
conventions epistemologically. We believe that in adding this pedagogical
approach, we are developing future managers who are more able to connect
within their inner thoughts and emotions. Through this process, they may, in
turn, develop stronger interpersonal skills. Indeed, we support Van Manen?s
(1997) conviction that reflective practice is not so much problem solving, as it
is resolution through deeper understanding. Thus, the art of managing is about
connecting with others in a more meaningful way. We believe our approach to
teaching assists this and conclude with an illustrative student entry:
When my grandmother passed away I was asked to do a reading at her
funeral by my Dad. I found myself at a loss about what to read to truly represent
how I felt about her. A friend suggested that I read the paragraph from
my second reflective journal as part of the reading to show the importance
of my Grandmother in our lives and the difficulties that all my family
encountered when she became ill. I was skeptical at first, thinking about
myself and how the people there would perceive me as being selfish and
self-centred. I then realized that I was falling into the same trap. It wasn?t
about me, it was about my Grandmother, my family and all of her friends
celebrating her life. They would be touched and proud to hear of the respect
and significance I reserved for her.
References
Brearley, L. (2000). Exploring the creative voice in an academic context. Qualitative Report, 5(3/4),
1-10. Retrieved January 11, 2005, from http://www.nova.edu/ssss/QR/QR5-3/brearley.html.
Brearley, L. (2002). Beyond univocal authority: An exploration of creative voices in academic
research. Retrieved December 12, 2006, from http://ultibase.rmit.edu.au/Articles/nov06/
brearley1.
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Brookfield, S. (1995). Becoming a critical reflective teacher. San Francisco: Jossey Bass.
Cr?me, P. (2005). Should student learning journals be assessed? Assessment & Evaluation in
Higher Education, 30(3), 287-296.
Cunliffe, A. (2004). On becoming a critically reflexive practitioner. Journal of Management
Education, 28(4), 407-425.
Daudelin, M. (1996). Learning from experiences through reflection. Organizational Dynamics,
24(3), 36-48.
Dewey, J. (1933). How we think: A restatement of the relation of reflective thinking to the
educative process. New York: D. C. Heath.
English, L., Luckett, P., & Mladenovic, R. (2004). Encouraging a deep approach to learning
through curriculum design. Accounting Education, 13(4), 461-488.
Gardner, H. (1999). Intelligence reframed: Multiple intelligences for the 21st century. New York:
Basic Books.
Haigh, M. (2001). Constructing gaia: Using journals to foster reflective learning. Journal of
Geography in Higher Education, 25(2), 167-189.
Hall, M., Ramsay, A., & Raven, J. (2004). Changing the learning environment to promote deep
learning approaches in first-year accounting students. Accounting Education, 13(4), 489-505.
Hays, J. (2004). Keeping a learning journal. Retrieved February 5, 2006, from The Australian
National University, College Teaching Notes Web site: http://teaching.fec.anu.edu.au/
BUSN2029/Learning%20Journal3.pdf.
hooks, b. (1994). Teaching to transgress: Education as the practice of freedom. New York: Routledge.
Kennison, M., & Misselwitz, S. (2002). Evaluating reflective writing for appropriateness, fairness
and consistency. Nursing Education Perspectives, 23(5), 238-242.
Kind, S., Irwin, R., Grauer, K., & De Cosson, A. (2005). Medicine wheel imag(in)ings:
Exploring holistic curriculum perspectives. Art Education, 58(5), 33-38.
Locke, K., & Brazelton, J. (1997). Why do we ask them to write, or whose writing is it anyway?
Journal of Management Education, 21(1), 44-57.
Loo, R., & Thorpe, K. (2002. Using reflective learning journals to improve individual and team
performance. Team Performance Management: An International Journal, 8(56), 134-139.
Miles, M., & Huberman, A. (1994). Qualitative data analysis: A sourcebook of new methods.
Thousand Oaks, CA: Sage.
Moon, J. A. (1999). Reflection in learning and professional development: Theory and practice.
London: Kogan Page.
Palmer, P. J. (1993). To know as we are known: Education as a spiritual journey. San Francisco:
Harper.
Palmer, P. J. (1998). The courage to teach. San Francisco: Jossey-Bass.
Ramsey, V. J. (2002). Learning journals and learning communities. Journal of Management
Education, 26(4), 380-401.
Sch?n, D. (1983). The reflective practitioner: How professionals think in action. New York:
Basic Books.
Stake, R. (1995). The art of case study research. Thousand Oaks, CA: Sage.
Van Manen, M. (1997). Researching lived experience. London: Althouse Press.
Varner, D., & Peck, S. (2003). Learning from learning journals: The benefits and challenges
of using learning journal assignments. Journal of Management Education, 27(1), 52-77.
Weick, K. (2006). Faith, evidence and action: Better guesses in an unknowable world.
Organization Studies, 27(11), 1723-1736.
Williams, R., & Wessel, J. (2004). Reflective journal writing to obtain student feedback about
their learning during the study of chronic musculoskeletal conditions. Journal of Applied
Health, 33(1), 17-23.
Yin, R. K. (2003). Case study research: Design and methods (3rd ed.). Thousand Oaks, CA: Sage.
58 Journal of Management Education
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What is that value of the learning event, issue, or situation that has occurred?What is your new understanding of the learning event, issue, or situation?

What are some of the broader questions about this Case Study that you want to know more information about ?

What are some of the broader questions about this Case Study that you want to know more information about ?.

What are some of the broader questions about this Case Study that you want to know more information about ?

Order Description
I have attached all the relevant information. Please read through everything carefully as this assignment has a 40% weighting. Refer to uploaded instructions for the number of references and what kind of references you are meant to use. Make sure all references to health systems are in AUSTRALIA.
Students are expected to use the Case Study template to complete this case study. Students who do not use the template will receive a Zero F2 Grade. Please make sure you use the template and follow all instructions and marking criteria very carefully.

The purpose of this assignment is to explore the personal and social implications of mental illness, as well as, ethical, legal and clinical practice implications related to a mental health patient being admitted to a medical ward. Using a recovery and person-centred approach, explore the issues raised in the case study and how you can support this person during your early shift.

Case study
Students will be given a number of important documents related to this case study of a person who experiences a major mental illness. These documents will appear in the Learnonline Notice Board over the duration of the course. Students will need to access these documents in order to complete this case study.
Students are expected to use the Case Study template (available from the Learnonline environment) to complete this case study. Students who do not use the template will receive a Zero F2 Grade.

Please read the sections on the Case Study template and ensure that you answer all sections on the template.
Please also take note of the Marking guide for this assessment item as this will provide some additional guidance for students.

You will be expected to analyse these documents, extract the main issues and reflect on how the information impacts on the client, the family, the case manager and how it informs your nursing care and approach. You will have opportunity to discuss these documents in your tutorial sessions or in the Virtual Classroom.

Assignment Task

You are a newly registered nurse working in a large metropolitan hospital on an early shift in a busy medical ward. You have been allocated Sallyanne to care for her as a 1:1 special in a single bed side-room. You are given the following hand-over by the night duty RN.

Sallyanne is a 37 year old woman admitted yesterday post overdose of Sodium Valproate and Seroquel, and self inflicted lacerations to both wrists. Sallyanne has a diagnosis of Schizoaffective Disorder and is currently on an ITO-L1 which requires review today. Overnight Sallyanne has had a fluctuating sensorium ? has been occasionally drowsy, but at other times very restless and agitated. Her conversation has had a paranoid and delusional flavour at times. Sallyanne is confused and likely has a delirium related to the ingestion of prescribed medications.

Sallyanne has an intravenous line of normal saline 1 litre over 8 hours ? started 4 hours ago. Urinary catheter insitu which is draining well. The last ECG showed lengthening of Q-T interval and a repeat ECG is booked for 10:00 AM. TPR & BP are within normal limits ? for checking 4 hourly along with neurological observations until reviewed by treating medical team.

Sallyanne’s behaviour has not presented any significant management problems overnight in the ward. However she did present to the Emergency Department in a severely agitated state when a Code Black (Aggressive incident) was initiated. Because of her fluctuating sensorium she is to be considered at risk.

The self inflicted wounds to her wrists were sutured in ED, both wound sites are intact but there is some ooze from the left suture site; the dressing will need to be changed during the day. Sallyanne is not to be given any medication unless severely agitated. The Consultation-Liaison psychiatry team are aware of her admission to the medical ward and will review her later this morning. Over the next few hours it is likely that Sallyanne will become more alert and likely more distressed and agitated. You are advised to call for assistance if you have any concerns.

In a parting comment the night duty RN states that – “I do not know why we are wasting time on looking after people who want to kill themselves, there are plenty of sick people out there who need hospital beds”.

Following this handover you have the time to review Sallyanne’s admission notes where you will find a number of documents which highlight past and recent concerns.
(All of these documents can be found in the Learnonline Notice Board over the duration of the course).

1. Emergency Department Mental Health Assessment
2. Private Psychiatrist letter to Mental Health case manager
3. Letter from employer to Mental Health case manager
4. Letter from Mother to Mental Health case manager
5. Recent letter from identified client to Mental Health case manager

Assessment 3 ? Case Study (Updated 2016)
Using an Inquiry Based Learning Approach
You will be expected to analyse these documents, extract the main issues and reflect on how the information impacts on the client, the family, the case manager and how it informs your nursing care and approach.

Learning strategy
What you need to do to critically analyse the Case Study Thought processes
What you need to demonstrate to your lecturer in terms of your critical thinking about this Case Study Learning Outcomes Section
Demonstrate your learning in each section by presenting the information that you have examined to improve your knowledge and understanding of this particular Case Study

STEP 1 – CONNECT

Analyse each of the case study documents Think about what are some of the key issues or information that you consider are important in this Case Study?

You do not need to write anything here

Document what you consider are the key issues in this Case Study here

STEP 2 – QUESTION

What are some of the broader questions about this Case Study that you want to know more information about ?

Identify the additional information you need to know
Document your questions here

1.

2.

3.

4.

5.
Provide a rationale – Why are these questions relevant to your learning about this Case Study?

STEP 3 – INVESTIGATE

Review your current knowledge about the clients mental illness in this Case Study

Research this disorder further. Record the resources you used to improve your knowledge of this mental illness below

Answer the questions in the
Learning Outcomes Section on the right
Describe the disorder presented in this scenario ? include in-text referencing

What are the clinical manifestations associated with this disorder? ? include in-text referencing

What are the common treatment options for this disorder? ? include in-text referencing

STEP 4 – CONSTRUCT

Using a recovery and person-centred approach, explore the issues raised in this case study and how you can support this person during your early shift
Consider the ANMC RN Competency Standards

You do not need to write anything here

Consider the nursing interventions and clinical skills that are required for this Case Study

You do not need to write anything here

Consider the patient safety concerns related to this Case Study

You do not need to write anything here

Identify the appropriate ANMC RN Competency Standards that would be applicable for you as an RN in supporting the person in this Case Study

Provide an outline of how you would support this person during your shift

Provide justification for your chosen interventions

Identify the safety concerns for the patient in this Case Study
STEPS 5 and 6

Reflect on the parting comments made by the night duty RN
STEP 5 – EXPRESS

Document your thoughts about these comments made by the night duty RN below

STEP 6 – REFLECT

Provide a justification for your thoughts using the professional literature to support your argument here ? include in-text referencing

References ? Please include a list of all your references used in this case study

Assessment 3 (Case Study) ? Feedback Rubric

Learning Strategy HD
85-100% D
75-84% C
65-74% P1
55-64% P2
50-54% F1
40-49% F2
0-39%

Step 1 Connect

Analysis of the case study documents

The student has demonstrated a high level of critical analysis and synthesis of the key issues indicating original insights

The student has demonstrated a critical analysis and synthesis of the key issues
The student has demonstrated a detailed analysis of highly relevant key issues
The student has provided an adequate identification of relevant key issues
The student has identified some relevant key issues
The student has identified key issues of limited relevance
The student has not identified relevant key issues

Step 2 Question

Developing critical questions about this Case Study

The student has identified highly relevant questions with persuasive justifications demonstrating an exceptional level of understanding of the case study to stimulate their further learning

The student has identified highly relevant questions with thorough justifications demonstrating a sound understanding of the case study
The student has identified relevant questions with appropriate justifications demonstrating a sound understanding of the case study
The student has identified relevant questions and justification demonstrating a satisfactory level of understanding of the case study
The student has identified some relevant questions and justification demonstrating a minimal level of understanding of the case study

The student has identified inadequate questions with limited justification, demonstrating a lack of understanding of the case study

The student has not identified relevant questions

Step 3 Investigate

Demonstration of further research

The student has demonstrated an exceptionally high level of critical analysis and synthesis of the available literature
The student has demonstrated a high level of analysis of the available literature
The student has demonstrated a sound level of clinical knowledge and understanding
The student has demonstrated a adequate level of clinical knowledge and understanding
The student has demonstrated a minimal level of clinical knowledge and understanding

The student has demonstrated an inadequate level of clinical knowledge and understanding of the case study and care requirements
The student has demonstrated a poor level of clinical knowledge and understanding of the case study and care requirements

Learning Strategy HD
85-100% D
75-84% C
65-74% P1
55-64% P2
50-54% F1
40-49% F2
0-39%

Step 4 Construct

Linking competencies
Nursing skills and interventions
Patient safety
Competencies are specific
Plan of care is exemplary of the ?recovery and person centred? approach and is exceptionally well justified
Safety concerns are specific Competencies are specific
Plan of care encapsulates recovery and person centred approach and is very well justified
Safety concerns are specific Competencies are identified at a satisfactory level
Plan of care is accurate and clear with convincing justification
Safety concerns are appropriate
Competencies are adequately identified
Plan of care is satisfactory with justification
Safety concerns are appropriate Competencies are identified at a minimal level
Plan of care is minimal with limited justification
Safety concerns are identified Competencies are inadequately identified or are incorrect
Plan of care is inadequate with little justification provided
Safety concerns are inadequate Competencies are not identified
Plan of care is not identified
Justification not provided
Safety concerns are not identified

Steps 5 and 6 Express & Reflect

Professional reflection
An exceptionally high level of professional reflection and synthesis of the available professional literature High level of professional reflection and analysis of the available professional literature
Sound level of professional reflection and use of the professional literature
Satisfactory level of professional reflection and justification using the professional literature
Minimal level of professional reflection and justification using the professional literature
Reflection is inadequate, justification is poorly supported using the professional literature Reflection is poor and not supported using the professional literature

REFERENCING AND ACADEMIC INTEGRITY
Adherence to UniSA (2011) Harvard author-date system
Extensive sources correctly referenced as per UniSA Harvard System Guidelines. No evidence of plagiarism Multiple sources correctly referenced as per UniSA Harvard System Guidelines.
No evidence of plagiarism. Range of sources all correctly referenced as per UniSA Harvard System Guideline. No evidence of plagiarism Correct use of UniSA (2011) Harvard author-date system for in-text referencing, with no evidence of plagiarism.
Reference list correctly written Mostly correct use of UniSA (2011) Harvard author-date system for in-text referencing, with no evidence of plagiarism.
In-text referencing is insufficient.
Reference list is incorrect or incomplete. OR some evidence of plagiarism.
Possibly refer to AIO* Many statements not referenced. No reference list.
OR evidence of extensive plagiarism
Possibly refer to AIO*


 

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What are some of the broader questions about this Case Study that you want to know more information about ?

What change management strategies would you incorporate in your quality improvement plan?

What change management strategies would you incorporate in your quality improvement plan?.

What change management strategies would you incorporate in your quality improvement plan?

Recall how nurses can use data to improve patient safety and quality-care delivery. In NURS 4005, you analyzed a Dashboard to determine nursing practice improvements. This week, you reviewed the importance of and focus on patient quality and safety.
The following data are shared by the unit manager with her staff at a recent staff meeting. There has been a higher than acceptable level of patient falls on the telemetry unit in the last 4 months. The distribution of falls is found in the excel data base located under the application assignment tab. Information about the unit also includes the following:
The average age of the patients is 72.4 years old, and every patient has a cardiac diagnosis.
The majority (68%) of the patients are women.
Recently, 1 FTE of nursing assistants were moved from the night shift (11P?7A) to the evening shift (3P?11P).
The rooms on this unit are all private.
94% of the patients are on diuretics.
12% of the patients have secondary diagnoses of confusion or disorientation.
In a 3?5 page paper, respond to the following:
Describe some possible interpretations of the data related to the patient fall rate on the telemetry unit.
Discuss the quality management process you would follow to improve patient fall rates on the unit.
What change management strategies would you incorporate in your quality improvement plan?
What leadership characteristics are needed to assist in improving the patient fall rates?


 

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What change management strategies would you incorporate in your quality improvement plan?

Have you ever had a drink first thing in the morning to steady your nerves to get rid of a hangover?

Have you ever had a drink first thing in the morning to steady your nerves to get rid of a hangover?.

Have you ever had a drink first thing in the morning to steady your nerves to get rid of a hangover?

Order Description
Combine all elements completed in previous weeks (Topics 1-4) into one cohesive evidence-based proposal and share the proposal with a leader in your organization. (Appropriate individuals include unit managers, department directors, clinical supervisors, charge nurses, and clinical educators.)
Obtain feedback from the leader you have selected and request verification using the Capstone Review Form. Submit the signed Capstone Review Form to

RNBSNclientcare@gcu.edu.
For information on how to complete the assignment, refer to “Writing Guidelines” and the “Exemplar of Evidence-Based Practice Capstone Paper.”
Include a title page, abstract, problem statement, conclusion, reference section, and appendices (if tables, graphs, surveys, diagrams, etc. are created from tools required in Topic 4).
Prepare this assignment according to the APA guidelines found in the APA Style Guide, located in the Student Success Center.
This assignment uses a rubric. Please review the rubric prior to beginning the assignment to become familiar with the expectations for successful completion.

Currently 1 writers are viewing this order
NRS-441V: Capstone Project
Writing Guidelines

Use the headings listed below and ensure that your papers contain the needed information for each section.
1) Abstract
a) Length is between 250-450 words.
b) Presents a complete, concise overview of all phases of the proposed project
c) Addresses a problem or issue related to patient care quality
d) References appropriate evidence-based literature; identifies at least one evidence-based solution that may resolve the problem or issue.
2) Problem Description
3) Solution Description
4) Implementation Plan
5) Evaluation Plan
6) Dissemination Plan
7) Review of Literature
8) Appendices
9) APA Style/Mechanics
10) APA format is used consistently in the proposal for the cover page, page header, margins, in-text citations, double-spacing, font size, and reference page.
a) Style is consistent with that expected of a formal project proposal.
b) The highest levels of evidence are used. (Note: Information from Web sites is not considered a professional reference source.)
c) At least 15 professional references (e.g., books, journal articles) are used to develop the proposal.
d) At least eight references are peer-reviewed and from quantitative or qualitative research study reports.
e) Text is free of grammatical, punctuation, typographical, and word-usage errors.
f) Project proposal is within word length requirements.

NRS-441V: Capstone Project
Exemplar of Evidence-Based Practice

Running head: SIGNIFICANCE OF EARLY ASSESSMENT AND INTERVENTION

Significance of Early Assessment and Intervention on the Severity of Alcohol Withdrawal
(Student Name)(Grand Canyon University
(NRS 441V: Professional Capstone)
Instructor: (Name)
(Date)

Abstract
Based on documented studies, the prevalence of alcohol dependence in medical settings indicates that as many as 1 in 5 patients may require treatment for alcohol withdrawal (AW) while hospitalized for a concurrent illness. Research has indicated a definitive problem in recognizing and treating those patients at risk for AW. Symptom-triggered treatment, based on the use of appropriate assessment tools and treatment protocols, has been shown to be safe, and it is associated with a decrease in the quantity of medication required and the duration of treatment. Implementing standardized screening tools and initiating treatment based on established protocols, can prevent disease progression and an increased complication rate. These interventions can potentially decrease length of stay and health care costs.

Key words: alcohol withdrawal, assessment, CAGE, CIWA-Ar, symptom-triggered, protocol.

(Problem Statement- Module 1)
Significance of Early Assessment and Intervention on the Severity of Alcohol Withdrawal
Patients admitted to the acute care setting with a secondary diagnosis of alcohol abuse carry a significant risk of alcohol withdrawal (AW) when there is a failure to recognize and treat their alcoholism. Early recognition of AW is essential to early intervention, which, in turn, has the potential to prevent or decrease serious complications associated with AW.
(Support from Literature Review- Module 2)
Alcohol withdrawal has been described as a syndrome that affects those people accustomed to regular alcohol intake, who suddenly stop drinking and subsequently develop those clinical manifestations associated with AW (Saitz, 1998). An estimated 15-20% of hospitalized patients are dependent on alcohol, putting them at risk for prolonged or complicated hospital stays (Lussier-Cushing, Repper-DeLisi, Mitchell, Lakatas, Mahmoud, & Lipkis-Orlando, 2007).
Dependence on alcohol usually remains undetected in the hospitalized patient until withdrawal signs appear, secondary to cessation of their alcohol intake. Nursing staff must recognize the warning signs and symptoms of AW. Without an established assessment process, it is difficult to predict withdrawal symptoms or assess risk factors associated with an increased severity of withdrawal symptoms and subsequent impact on the patient?s treatment plan. An established assessment process/protocol has the potential to reduce patient morbidity and mortality as well as health care costs.
One fifth of the total national expenditure for hospital care is related to alcohol dependence, as evidenced by prolonged hospital stays (particularly in the Intensive Care setting) and characterized by major complications for patients progressing through AW, with an increase in utilization of health care resources/services (Phillips, Haycock, & Boyle, 2006). In addition to the increase in required health care resources, patient and staff safety must be considered; consideration for the physical safety of the patient during a withdrawal episode and for the safety of the health care worker exposed to patient behaviors during a withdrawal episode is paramount. Further significant issues related to AW are found/indicated in the progression of symptoms during the course of AW including the increased use of restraints and the increased use of sitters during the progression period (Chaney & Gerard, 2003).
The determination of need for a program directed at identifying and addressing AW within a population should begin with retrospective chart audits of identified patients, and data collection related to cost and length of stay (LOS). Development of an audit tool for an initial risk assessment and the development of an ongoing assessment process should follow. Development of treatment protocols/interventions would be the final step in addressing the identification and treatment of the patient with AW.
Once the process has been developed and approved for implementation, initial and ongoing education for the administrative team, physicians, and nursing staff would be a priority. Updated summaries of program progress during a pilot period should be made available to administration, physicians, and staff alike.
One or more outcome measures should be initiated to determine success of the process. Quality monitoring and data collection through retrospective audits should be completed to determine compliance with the program, as well as the success of the patient assessment and intervention processes as determined by LOS and subsequent health care costs. Further quality monitoring could be obtained through subjective data collection related to patient and staff satisfaction.
Implementation (From Module 3 Plan)
Theories of health behavior and promotion play a decisive role in helping to improve health by directing plans and processes that assist in the identification of risk issues, the management of disease processes, the development of implementation processes, and the measurement of process outcomes. When addressing alcohol withdrawal (AW), referred to as Alcohol Withdrawal Syndrome in some literature, theory helps to understand why AW is problematic and/or a significant health care issue; to identify what information is required in addressing the identified problem and how to use that information; to define and/or develop the necessary changes and processes; and to define what and how to monitor and evaluate the change for outcomes.
(Incorporated Theory from Module 2)
There are two types of theory significant to the planning of health care, and to change in health care planning. Explanatory theory helps to identify why a problem exists and assists in the search for modifiable factors, while change theory guides the development of health promotion interventions (National Cancer Institute, 1998). Consideration of theory allows for review of research, in this case, related to AW and recognized interventions. Explanatory theory allows for focus on the problem of AW, its variables (i.e., co-morbidities, variations in clinical presentation, appropriate treatment); why it is a problem (i.e., increased severity of illness, increased health care costs); and what can be changed. Change theory is directed at improvement processes and helps to identify the strategies for process change (i.e., early identification and assessment of patients at risk for AW, appropriate interventions based on assessments) and makes assumptions related to the success of those interventions. These theories incorporate concepts that can be translated or developed into strategies, plans, and evaluations. The use of theory allows for a complete review and appraisal of available information related to AW, with appropriate emphasis on solutions and interventions. Theory also provides the basis for judging the appropriateness of those solutions and intervention through an evaluation process.
Alcohol withdrawal is most often defined as a group of symptoms that occur with the cessation, usually abrupt, of alcohol intake. It affects people who are accustomed to regular alcohol intake, and is the most common withdrawal syndrome next to nicotine withdrawal. Alcohol addicted patients admitted to an inpatient setting may not be recognized as at risk for AW, which can produce negative outcomes and increase health care costs (Patch, Phelps, & Cowan, 1997). Ten million Americans consume alcohol excessively on a regular basis. Fifteen to forty percent of hospitalized patients are addicted to alcohol, putting them at risk for prolonged and/or complicated hospital stays; 25% of them may experience seizures within the first 24 hours of hospitalization. Alcohol withdrawal has a 1-10% mortality rate with the majority of those deaths occurring from cardiovascular or metabolic complications as a result of severe withdrawal, particularly delirium tremens (DT). Delirium tremens occurs in approximately 5% of patients undergoing withdrawal, appearing 2-4 days after the patient stops drinking (Myrick & Anton, 1998). Twenty percent of the total national expenditure for hospital care is related to alcohol dependence (Phillips et al., 2006). In the year 2008, a total of 90 patients were hospitalized at Casa Grande Regional Medical Center (CGRMC) with a diagnosis of AW: 10 of them with an admission diagnosis of AW, 27 with a principal diagnosis of AW, and 53 with a secondary diagnosis of AW. Despite a significant patient population with documented or verbalized histories of AW, CGRMC currently has no program in place for assessment and intervention related to AW. If changes are not implemented within the Casa Grande Regional Medical Center organization, the impact will remain significant as it relates to patient care, patient safety, and health care costs. Thus, the development of an assessment process and interventional protocol, the initiation of education for the physicians and staff on the new process and protocol, and evaluation of the effectiveness of the process and protocol should be given high priority. If process changes are not considered, developed, and implemented, a health care system already compromised, will continue to be impacted by issues such as AW.
Manifestations of mild AW may begin as soon as 5-12 hours after the patient?s last drink, while major withdrawal syndromes tend to occur 48-72 hours after the last drink, manifesting themselves as hallucinations, seizures and/or delirium tremens (Hartsell, Drost, Wilkens, & Budavari, 2007). Though there are many tools and processes for evaluating the patient with a history of alcohol abuse and/or at risk for AW, a screening process using the CAGE questionnaire (Ewing, 1984)(Appendix A) readily determines whether the patient may be at risk. The CAGE, designed to be a screening tool, was developed by Dr. John Ewing and introduced for international use in Australia in 1970; its simplistic question format has made it the instrument of choice in most clinical settings (O?Brien, 2008). This questionnaire would serve as an initial screening tool for patients having been identified with a past or current alcohol dependency. The CAGE questionnaire can be administered in as little as five minutes; a positive CAGE (a score of 2 or greater) would prompt further assessments of the patient, based on developed protocol, using the Revised Clinical Institute Withdrawal Assessment for Alcohol Scale (CIWA-Ar) (Sullivan, Sykora, Schneiderman, Naranjo, & Sellers, 1989) (Appendix B) which has a documented utility for measuring withdrawal symptoms. Pharmacological therapy using the symptom-triggered approach would be initiated according to an approved and established physician order set/protocol, based on the patient?s CIWA-Ar scores.
Nurses can help to improve patient outcomes by developing a plan of care that includes assessment for AW, providing interventions accordingly, and evaluating the outcomes of those interventions. Implementation of a process change, related to a plan of care for those patients identified as at risk for AW, would begin with a patient history and assessment. Early physical indicators of AW can be identified during routine assessments; these indicators occurring as early as 5-12 hours after the patient?s last drink and manifested as mild tremors, diaphoresis, agitation, insomnia, and increased heart rate and blood pressure (Phillips et al., 2006). When implementing the CAGE questionnaire, those patients receiving a score of 2 or greater would then be assessed initially, and at established intervals, using the CIWA-Ar to determine the existence and severity of withdrawal symptoms. A score of less than 10 would prompt supportive care to include maintaining a quiet and safe patient environment and providing psychosocial support. A score equal to or greater than 10 would prompt the initiation of an approved physician treatment order set/protocol (Appendix C) for pharmacological therapies, including symptom triggered dosing of Lorazepam. Thiamine and electrolyte replacement and ongoing assessment guidelines would be also addressed. Patients should be reassessed using the CIWA-Ar every 4 hours while their score remains under 10; when their score equals or exceeds 10, assessment should be completed every hour following the initiation of pharmacotherapy times three doses of medication (Crumpler & Ross, 2005). If a score of less than 10 is not achieved at that time the physician should be notified and further direction obtained. Studies demonstrate that symptom triggered pharmacotherapy/treatment achieves symptom control and has demonstrated a decreased amount of drugs used, decreased duration of treatment, a decrease in the occurrence of oversedation or undersedation, a decrease in the number of adverse events, and a decrease in the use of restraints and sitters (Stanley et al., 2003). All documentation would initially be in paper form using an approved assessment and treatment flow sheet (Appendix D). Pertinent information required by the flow sheet includes hourly assessments, medication administration, any additional nursing interventions applied. Following a 6 month trial period, the suitability of converting the documentation of all process components to an electronic format would be discussed and determined. It is anticipated that electronic documentation would promote consistency, expediency, and efficiency. In addition, there would be an opportunity to write a report within the documentation software to expedite data collection and analysis. Policy and procedure would be developed to support the process change (Appendix E).
The process plan in its entirety would initially be presented to the Senior Administration members at a specifically scheduled meeting, using a PowerPoint presentation and handouts. In addition to the planned process change itself, the group would be given information on the impact of AW on patient morbidity and mortality as well as health care costs. Following presentation to, and approval by this group, a presentation in the same manner would be given to the members of the Medical Executive Board. A third presentation of the same information and in the same format would be given to the Nursing Directors. Following approval by the Medical staff and review by the Nursing Directors, the plan for the process change would be rolled out to the staff. An abbreviated PowerPoint presentation and handouts, with specific focus on process and intervention would be given to the nursing unit Patient Care Coordinators at their monthly meeting. Written information and education would be presented to general nursing staff by means of the hospital?s ?Topic of the Week? education process; additional information by means of oral presentation and handouts would be provided at individual nursing department meetings as needed. Ongoing education would be provided using the Care Learning computerized process during annual competency reviews. Education of the nursing staff would include a pre- and post-test (Appendix F); information/direction on conducting a risk assessment, including patient observation, recognition of early signs and symptoms, and use of the CAGE questionnaire; information on withdrawal management, including use of the CIWA-Ar tool and review of the protocol and/or order set; and discharge planning to include social service referrals and patient education on AW (McKay, Koranda, & Axen, 2004). Education would include orientation focused on the appropriate use of the CAGE questionnaire and the CIWA-Ar assessment tool, using the actual forms as a reference point. In addition, an assessment and treatment algorithm (Appendix G) would be provided to nursing staff to assist in decision making. A review of that form would be included in their process focused education. As well, the treatment protocol/order set would be reviewed/discussed at length during the education process.
Evaluation (From Module 4 Plan)
Outcomes of nursing care must be shown to relate to the specific care aspects of the process change (Frisch & Kelley, 2002). The general purpose of an evaluation is to measure the impact of the process change and to determine if compliance with all aspects of the process has been met. A 6-month pilot will be completed to test the efficacy and feasibility of a process change related to the early recognition and effective management of AW. The AW Protocol Quality Management/Performance Improvement Data Collection Tool (Appendix H) will be used when doing a retrospective audit of charts for all patients admitted with a principal, primary, or secondary diagnosis of AW during the 6-month trial period. Questions to be answered during that audit will include:
? Were the assessment tools (CAGE and CIWA-Ar) appropriately and successfully completed?
? Was the treatment protocol appropriately initiated?
? Was documentation adequately and appropriately completed based on the protocol and policy?
? Was additional supportive care in the form of restraints and/or sitters required?
Data collection for this evaluation process will be limited to a retrospective chart audit that may be labor intensive. However, the actual number of patients diagnosed with AW at Casa Grande Regional Medical Center (90 patients in 2008) may impact the time/work necessitated by this audit. Patient identification for the intent of the audit will be based on information obtained from Health Information Management (HIM), related to and restricted by admission diagnosis type as defined earlier.
Data for this pilot time frame will be collected by the author and prepared for oral presentation to identified groups. Handouts recalling the general outline of the process change/protocol and the results of the chart audit, in graph format, will be made available to all groups. The initial presentation will be made to the senior administrative group and will allow them to review and determine how the data may impact patient care and safety, as well as possible financial impact. The Medical Executive Board will receive the information to review for the appropriate use of the CAGE and CIWA-Ar tools in successfully and accurately identifying patients at risk and in need of treatment. As well, this group will examine the appropriateness of the protocol orders, specifically pharmacotherapy. They would further review data for the accuracy and efficacy of the documentation flowsheet as it relates to assessment and intervention. The nursing department directors will review the data and address the efficiency and efficacy of the assessment tools (CAGE and CIWA-Ar) and the treatment protocol as it relates to nursing assessment and documentation and for any impact on nursing care delivery as it relates the use of restraints and/or sitters. The Patient Care Coordinators and nursing staff groups will review the data and discuss any impact related to the assessment tools, the treatment protocol, and the documentation flowsheet, and they will discuss the use of restraints and/or sitters as it impacts their care delivery. All recommendations will be forwarded to a committee, yet to be formed, at the completion of the pilot.
Following the initial data review by the indicated groups, a quality management/performance improvement team composed of four to six nursing department staff and a medical advisor will be formed. Data will be collected monthly using the same process previously outlined; data will be collated and reported quarterly to all groups. Team meetings will be held monthly to address any newly identified limitations to the protocol and/or the evaluation process, discussing any necessary process changes related to the protocol, and to discuss continued validity of the data collection tool. These activities will help to establish and validate an evidence-based and standardized process for the early identification of AW and any required interventions. In addition, collected data may provide the basis for additional changes including expansion of electronic documentation for AW, development of nursing care plans specific to AW, and development of AW clinical pathways.
Dissemination (From Module 4)
The ultimate impact of a process change rests in the effectiveness of the dissemination strategy and presentation (RUSH, 2001). To promote and expedite the proposed protocol/process change, the intent is to complete the dissemination plan in a 2-month time frame. This would allow for sufficient time to schedule presentations with all groups comprising the audience. The intended audience for the introduction of the protocol/process change at CGRMC is the senior administration team, the medical staff, the nursing department directors, the PCCs, and the professional nursing staff. The variation in audience needs, which is based on position within the CGRMC organization, can be met on all levels by the information provided. The goal of the dissemination plan is for all members of the audience, as previously noted, to have access to information related to the significance and impact of AW, and to the design and implementation of the AW protocol/process change. By way of an objective, that same group will acknowledge an understanding of the significance of the development and implementation of the AW protocol/process change. Content of the presentation will include research data related to the significance and impact of AW on the patient and the health care delivery system, and an outline of the proposed protocol/process change. Secondary to time constraints, all groups will be addressed through oral presentations. Handouts which include data related to the significance/impact of AW and copies of the policy, the assessment tools, the treatment protocol, the documentation flowsheet, and the process evaluation tool will be made available to all members of the audience. A review of all handout information will be included in the presentation.
Ultimately the intent of the presentation is for the audience to improve practice. All members of the identified audience have the skills and awareness levels to effectively promote and implement the protocol/process change. Continued monitoring following implementation will help to keep the group engaged as they become aware of the successes and failures, and what needs to be done to achieve success with the new protocol/process change.
Evaluation of the proposed process change would be based on retrospective chart audits using a specifically developed paper data collection tool. Elements to be examined would include compliance in the use of the Cage and CIWA-Ar screening/assessment tools, compliance in initiating and following the physician order set/protocol, review of the need/use of restraints and/or sitters, and review of the level of care required by the patient. Results of those audits would be reviewed, collated, and made available to Senior Administration, the Medical Executive Board, the Nursing Directors, and the staff on a quarterly basis. Recommendations related to the process and any suggested or needed change would be considered at the end of the 6-month trial period.
Conclusion (Should pull major themes of paper together in concise manner)
Studies and data have demonstrated the significance of AW on patient safety, patient care, and health care in general. Alcohol withdrawal affects as many as 1 in 4 hospitalized patients. Twenty percent of the national expenditure for hospital care is related to alcohol dependence. Early recognition of those patients at risk for AW and early intervention for those affected by AW, is essential to the prevention of the serious complications, or even mortality, which may accompany AW.
The need for a program/process change, directed at identifying and addressing AW within a population, has been determined. This process change has several facets, beginning with using recognized tools for the risk recognition and assessment processes; CAGE and the CIWA-Ar are seen as the tools of choice for this process. Positive risk (= 2) and assessment scores (= 10) would trigger pharmacological interventions based on a written order set/protocol. All ongoing assessments and interventions would be documented on a specifically designed flowsheet. Dissemination of information related to the process change would target an identified audience, using an established presentation mode/method. Education of all identified personnel would ensue, based on a formalized educational process including initial and annual education. Organized data collection would assist in determining the success of the change and provide the basis for any future change or edition to the process.
The risk of AW can be effectively addressed and controlled with early assessment and intervention. Early assessment and intervention can prevent or decrease the severity of AW complications, potentiating safe and effective care.

Review of Literature (from module 2)

Bayard, M., Hill, K. R., Keith, R., & Mcintyre, J. (2004).Alcohol withdrawal syndrome.

American Family Physician, 69(6), 1443-1450.

After briefly addressing the pathophysiology of alcohol withdrawal (AW), and

discussing the diagnosis and evaluation of the patient in AW, this article focuses

extensively on pharmacological interventions. Also includes attachments related to

diagnostic criteria, symptomatology, and treatment regimes. Provides general

information related to assessment, evaluation, and general care of the patient with AW.

Of greater significance and value is the more extensive information related to

pharmacological interventions.

Chaney, M., & Gerard, J. C. (2003). Improving care of patients with alcohol withdrawal in a

community hospital. Joint Commission Journal on Quality and Safety, 29(2), 94-97.

Focuses on a quality improvement process/opportunity as the basis for the development of a process to identify and treat patients with alcohol withdrawal. The process includes the development of an assessment flowsheet. It is significant in that it provides a guideline for this author?s assessment flowsheet design. Also provides insight into criteria selected for the process evaluation.

Crumpler, J., & Ross, A. (2005). Development of an alcohol withdrawal tool: a quality care

initiative. Journal of Nursing Quality Care, 20(4), 297-301.

Discusses the introduction of a formal symptom-triggered protocol at Wake Forest University Baptist Medical Center. Protocol includes use of CIWA-Ar for assessment, an alcohol withdrawal algorithm, and a physician order set. Also discusses the implementation and education processes simply and concisely. It is extremely helpful in the formulating and validating this author?s process change plan and very helpful in directing the implementation and education processes.
Daeppen, J. B., Gache, P., Landry, U., Sekera, E., Schweizer, V., Gloor, S. et al. (2002).

Symptom-triggered vs. fixed-scheduled doses of benzodiazepine for alcohol withdrawal: A randomized treatment trial. Archives of Internal Medicine, 162(10), 1117-1121.

Addresses symptom-triggered versus fixed-scheduled doses of medication for the treatment of alcohol withdrawal syndrome (AWS).The method used is defined as a prospective, randomized, double blind, controlled trial of 117 participants. The study is directed at modification of previously accepted treatment methods.The intervention outcomes noted in this study are purposeful to this author?s study in developing a plan/protocol for symptom-triggered pharmacotherapy.

Day, E., Patel, J., & Georgiou, G. (2004). Evaluation of symptom-triggered front-loading

detoxification technique for alcohol dependence: A pilot study. Psychiatric Bulletin, 28(11),

407-410.

Evaluates a symptom-triggered front-loading alcohol detoxification technique. Subtopics include patient and health care worker satisfaction related to the study topic and process, and a defined process for a patient assessment tool. The problem/purpose of the study and the significance to patient careare well stated.This is a simple randomized controlled trial, with a small sample size (23). New information related to different types of intervention and discussion related to a variation in drug therapy is purposeful to author?s study. Information related to health care worker satisfaction is of interest for future considerations related to this author?s project.
Driessen, M., Lange, W., Junghanns, K., & Wetterling, T. (2005). Proposal of a comprehensive

clinical typology of alcohol withdrawal: A cluster analysis approach. Alcohol and

Alcoholism, 40(4), 308-313.

Evaluates alcohol withdrawal symptomatology and the opportunity for clustering of withdrawal symptoms based on severity. Each phase of the study is clearly defined. The significance of the identification of alcohol withdrawal and appropriate treatment is clearly indicated. Hierarchical cluster analysis and discriminate analysis is applied to the research subjects (sample size of 217). The clustering process discussed may be beneficial in the development of a withdrawal identification process, helping to define the various stages of alcohol withdrawal so as to better provide the appropriate intervention.
Hardern, R., & Page, A. V. (2005). An audit of symptom triggered chlordiazepoxide treatment of

alcohol withdrawal on a medical admissions unit. Emergency Medicine Journal, 22, 805-6.

This brief article is based on information obtained using a 2-tailed Mann-Whitney U test for comparisons. The trial process uses symptom-triggered pharmacological intervention and the the CIWA-Ar assessmentin an inpatient setting. The conclusion contains information related to time for resolution of symptoms, length of stay, duration of treatment, and staff benefits. Though this article is brief, it provides statistically sound information related to symptom-triggered treatment and outcomes of that treatment. This information provides further validity for data obtained in other articles, related to pharmacological intervention.
Lussier-Cushing, M., Repper-DeLisi, J., Mitchell, M., Lakatos, B. E., Mahmoud, M., & Lipkis-

Orlando, R. (2007). Is your medical/surgical patient withdrawing from alcohol.Nursing2007,37(10), 50-55.

Gives a brief overview of the impact of alcohol abuse/withdrawal on adult patients in the United States. It also includes general information related to the physiology of alcohol abuse. Of the most interest is the discussion related to the interaction with patients and the identification of abuse/withdrawal; and to the nursing care requirements/suggestions for these patients.This article does not provide any significant information related to formulation of a process change, but does include information on nursing care which could become part of an extended education process.

McKay, A., Koranda, A., & Axen, D. (2004). Using a symptom-triggered approach to manage

patients in acute alcohol withdrawal. MedSurg Nursing, 13(1), 15-21, 31.

Provides substantial background on a symptom-triggered approach to the pharmacological management of AWbased on the physiology of AW. Also provides significant discussion related to education on the management of AW. Provides this author with substantial information on the impact and significance of AW. The clinical management piece provides significant direction on education processes that will help in the development of an educational piece to the process change plan.
Myrick, H., & Anton, R. F. (1998).Treatment of alcohol withdrawal.Alcohol Health and

Research World, 22(1), 38-43.

Examines the actual detoxification of patients with a primary diagnosis of alcohol withdrawal (AW).Focuses on the clinical features of AW, supportive care for AW, treatment settings for detoxification, and pharmacological versus nonpharmacological interventions.Provides significant information on supportive care as well as nonpharmacological therapies, both of interest as they relate to nursing education and patient care. Additional information on the clinical features of AW is also of interest and benefit.
O?Brien, C. P. (2008). The CAGE questionnaire for detection of alcoholism.A remarkably useful but simple tool.Journal of the American Medical Association, 300(17), 2054-2056.

Discusses the significance and simplicity of the CAGE questionnaire in detecting alcoholism and identifying those at risk for alcohol withdrawal. O?Brien also makes note that there is a significant issue related to physician tendency to overlook alcoholism in diagnostic consideration. Gives this author additional information related to the use of the CAGE tool and insight into the opportunity for change in the process of identifying patients at risk for alcohol withdrawal.
Saitz, R., Mayo-Smith, M.S., Roberts, M. S., Redmond, H.A., Bernard, D. R., & Calkins,

D.R.(1994). Individualized treatment for alcohol withdrawal. A randomized double-blind controlled trial. The Journal of the American Medical Association, 272(7), 519-523.

Discusses individualized treatment for alcohol withdrawal, focusing on symptom-triggered treatment/therapies versus standard fixed-scheduled treatment.Conclusions related to the specific treatment are significant to author?s study as they relate to symptom-triggered treatment.
Saitz, R. (1998). Introduction to alcohol withdrawal.Alcohol Health and Research World, 22(1),

5-12.

Examines and discusses the mechanisms of alcohol withdrawal (AW), the clinical features of AW, and the management and treatment of AW. Also suggests possible future studies related to all of these aspects of AW, as well as specifics related to treatment settings, methods, clinical practice, and the use of evidence-based practice in treatment. Provides this author with extensive clinical information related to AW and information related to different interventions using a variety of medications. A discussion related to medical conditions easily confused with AW is informative but more directed to physicians.
Wetterling, T., Weber, B., Depfenhart, M., Schneider, B., & Junghanns, K. (2006). Development

of a rating scale to predict the severity of alcohol withdrawal syndrome. Alcohol and

Alcoholism, 41(6), 611-615.

Focuses on the development of a rating scale to predict the severity of alcohol withdrawal syndrome.Evaluates the clinical feasibility of a single assessment tool or process, the LARS (Luebeck Alcohol Withdrawal Risk Scale).Limitations are noted related to concurrent medical conditions of the subjects, as well as to treatment required for ethical reasons. Proposes further studies to validate the findings of this study as there are no known comparison scales.Provides additional information related to the development of an assessment toolas part of author?s study even though the study itself is weak from a validation standpoint.
Williams, D., Lewis, J., & McBride, A. (2001). A comparison of rating scales for the alcohol- withdrawal syndrome. Alcohol and Alcoholism, 36(2), 104-108.

Addresses a comparison of rating scales for AWS.Uses literature to identify rating scales for AWS and then compares their content and ease of application. Concludes that trials designed to assess reliability and validity are necessary to improve the measure of any scale. Difficult to read/comprehend and providesthis author with little new significant/useful information.
Wojtecki, C. A., Marron, J., Allison, E. J., Kaul, P., & Tyndall, G. (2004). Systematic ED

assessment and treatment of alcohol withdrawal syndromes: A pilot project at a Veterans Affairs Medical Center. Journal of Emergency Nursing, 30(2), 134-140.

Discusses a project led by a multidisciplinary team to address the patient safety concerns related to the management of alcohol withdrawal. Goals include: identify an evidence-based practice guideline for pharmacological management of alcohol withdrawal (AW); identify a standardized clinical assessment tool to guide assessment and treatment; and educate staff on the selected process. Helps to provide some of the framework for the process change discussed in author?s paper. It also provides some direction as to staff education.

References
Chaney, M., & Gerard, J. C. (2003). Improving care of patients with alcohol withdrawal in a
community hospital. Joint Commission Journal on Quality and Safety, 29(2), 94-97.

Crumpler, J., & Ross, A. (2005). Development of an alcohol withdrawal tool: a quality care

initiative. Journal of Nursing Quality Care, 20(4), 297-301.
Ewing, J. A. (1984). Detecting alcoholism: the CAGE questionnaire.JAMA, 252(14), 1905-7.
Frisch, N. C., & Kelley, J. H. (2002). Nursing diagnosis and nursing theory: exploration of factors inhibiting and supporting simultaneous use. Nursing Diagnosis, 13(2), 53-61.
Hartsell, Z., Drost, J., Wilkens, J. A., & Budavari, A. I. (2007).Managing alcohol withdrawal in hospitalized patients.Journal of American Academy of Physicians Assistants, 20(9), 20-25.
Lussier-Cushing, M., Repper-DeLisi, J., Mitchell, M., Lakatos, B. E., Mahmoud, M., & Lipkis-

Orlando, R. (2007). Is your medical/surgical patient withdrawing from alcohol.Nursing2007,37(10), 50-55.
McKay, A., Koranda, A., & Axen, D. (2004). Using a symptom-triggered approach to manage

patients in acute alcohol withdrawal. MedSurg Nursing, 13(1), 15-21, 31.

Melynk, B. M., & Fineout-Overholt, E. (2005).Evidence-based practice in nursing and health care: A guide to best practice. Philadelphia: Lippincott Williams & Wilkens.
Myrick, H., & Anton, R. F. (1998).Treatment of alcohol withdrawal.Alcohol Health and

Research World, 22(1), 38-43.
National Cancer Institute. (1998). Foundations of applying theory in health promotion practice Retrieved on May 11, 2011 from:http://www.orau.gov/cdcynergy/soc2web/Content/activeinformation/resources/Theory_at_Glance.pdf
O?Brien, C. P. (2008). The CAGE questionnaire for detection of alcoholism.A remarkably useful but simple tool.Journal of the American Medical Association, 300(17), 2054-2056.
Patch, P. B., Phelps, G. L., & Cowan, G. (1997). Alcohol withdrawal in a medical-surgical setting: The ?too little too late? phenomenon. MedSurg Nursing, 6, 79-89.
Phillips, S., Haycock, C., & Boyle, D. (2006). Development of an alcohol withdrawal protocol: CNS collaboration exemplar. Clinical Nurse Specialist, 20(4), 190-198.
Research Utilization Support and Help (RUSH) (2001).Developing an effective dissemination plan. Retrieved June 7, 2009, from http://www.researchutilization.org/matrix/resources/depd/
Saitz, R. (1998). Introduction to alcohol withdrawal.Alcohol Health and Research World, 22(1),

5-12.
Stanley, K. M., Amabile, C. M., Simpson, K. N., Couillard, D., Norcross, E. D., & Worrall, C. L. (2003).Impact of an alcohol withdrawal syndrome practice guideline on surgical patient outcomes.Pharmacotherapy, 23(7), 519-523.
Sullivan, J. T., Sykora, K., Schneiderman, J., Naranjo, C. A., & Sellers, E. M. (1989). Assessment of alcohol withdrawal: The revised Clinical Institute Withdrawal Assessment for Alcohol Scale (CIWA-Ar). British Journal of Addiction, 84(11), 1353-1357.
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assessment and treatment of alcohol withdrawal syndromes: A pilot project at a Veterans Affairs Medical Center. Journal of Emergency Nursing, 30(2), 134-140..

APPENDIX A

CASA GRANDE REGIONAL MEDICAL CENTER
CAGE Questionnaire
The CAGE is a brief questionnaire for detection of alcoholism. It is to be administered to all patients with a documented or verbalized history of alcohol abuse, or to all patients exhibiting early signs of alcohol withdrawal.
Score 0 for NO and 1 for YES.
A total score of 2 or more is considered clinically significant
and requires further assessment, using the CIWA-Ar.

Score
1 Point Score
0 Points
1. Have you ever felt you should cut down on your drinking? YES NO
2. Have people annoyed you by criticizing your drinking? YES NO
3. Have you ever felt bad or guilty about your drinking? YES NO
4. Have you ever had a drink first thing in the morning to steady your nerves to get rid of a hangover? (eye-opener) YES NO
POINTS
TOTAL =

APPENDIX C

CASA GRANDE REGIONAL MEDICAL CENTER
Alcohol Withdrawal Protocol* (Patient Sticker)
* Requires bedside assessment and/or written orders
by the physician for implementation.

1. Complete CIWA-Ar assessment every 1 hour until score is less than 10, and then reassess every 4 hours.

2. For CIWA-Ar score of 10-20:
Give Lorazepam 1 mg ___ orally ____ intramuscularly ____intravenously
every 1 hour until score is less than 10.

3. For CIWA-Ar score greater than 20:
Give Lorazepam 2 mg ___ orally ____ intramuscularly ____ intravenously
every 1 hour until score is less than 10.

4. If CIWA-Ar score has not decreased after 4 consecutive doses of Lorazepam, contact the physician.

5. Call physician stat if there is delirium tremens.

6. Give Thiamine 100 milligrams in 100 ml. NS, to infuse over 1 hour every 24 hours x 3 doses.

7. Multivitamins orally daily.

8. Baseline labs to include: (check all applicable)

0 CMP with magnesium

0 CBC with differential

0 Liver enzymes

9. Complete I&O every 4 hours or per unit protocol.

10. Discontinue protocol when CIWA-Ar is less than 10 for 48 hours.

11. Other medications:
a.
b.
c.

Physician Signature: Date:

APPENDIX E

CASA GRANDE REGIONAL MEDICAL CENTER
System Wide Policy and Procedure Manual
Nursing Department
Chapter

D Section

H Subject:
ALCOHOL WITHDRAWAL PROTOCOL Date

1 of 2

I. PURPOSE The purpose of this policy is to direct the process for identifying the patient at risk for AW and utilizing the AW protocol when initiated via physician order.

II. POLICY STATEMENT The goal of CGRMC is to minimize the effects of AW in a safe, humane and proactive manner while the patient is hospitalized.

III. DEFINITIONS AW: Alcohol Withdrawal
CAGE: Standardized questionnaire used to determine possible alcohol abuse.
CIWA-Ar: Clinical Institute Withdrawal Assessment of Alcohol Scale, Revised

IV. PROCEDURE A. The CAGE questionnaire (attached) will be initiated when a history of alcohol abuse is verbalized or documented. The CAGE questionnaire will be initiated when a previous history of AW is documented or verbalized.

B. The CIWA-Ar (attached) assessment will be complemented when the patient scores 2 or greater on the CAGE questionnaire or manifests early symptoms of AW, including ALOC, tremors, anxiety, diaphoresis, and increased heart rate and blood pressure.

C. The CGRMC AW protocol will be initiated upon a physician?s order when the patient scores 10 or greater on the CIWA-Ar assessment.

D. Assessments and interventions will be completed by a licensed nurse per established protocol (attached).

E. Nursing documentation will be completed on the Alcohol Withdrawal Assessment/Flowsheet (attached) and in Cerner as per policy.

SA GRANDE REGIONAL MEDICAL CENTER
System Wide Policy and Procedure Manual
Nursing Department
Chapter

D Section

H Subject:
ALCOHOL WITHDRAWAL PROTOCOL Date
Issued
6/2009 Date
Revised
Page

2 of 2

V. REFERENCES None

VI. ATTACHMENTS CAGE
CIWA-Ar
Alcohol Withdrawal Protocol
Alcohol Withdrawal Assessment/Flowsheet

Signature: Date:

Title:

Signature: Date:

Title:

Signature: Date:

Title:

Signature: Date:

Title:

APPENDIX F

CASA GRANDE REGIONAL MEDICAL CENTER
Alcohol Withdrawal Education Program
Pre- and Post-Test
1. Alcoholism affects approximately 15 million adults in the United States. True False
2. An estimated 20-50% of all hospital admissions are related to the effects of alcoholism. True False
3. 15-20% of all hospitalized patients are dependent on alcohol. True False
4. Approximately 25% of patients withdrawing from alcohol have seizures. True False
5. GI upset, insomnia, tachycardia, or hypotension may be early signs of alcohol withdrawal. True False
6. Symptoms of alcohol withdrawal can manifest as soon as 6 hours after the patient?s last drink. True False
7. Alcohol withdrawal cannot be confirmed until the patient displays significant agitation, confusion, DT, or seizure activity. True False
8. Lorazepam is the drug of choice in treating patients with hepatic compromise. True False
9. Symptom-triggered drug treatment regimens are less effective than fixed dose regimens because of the inconsistency of dosing. True False
10. Early intervention in alcohol withdrawal can decrease the amount of drugs required in the treatment of alcohol withdrawal. True False


 

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Have you ever had a drink first thing in the morning to steady your nerves to get rid of a hangover?