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LEADERSHIP DEVELOPMENT

The Superintendent’s Directive

Synopsis

In the Carville City School District, Superintendent Porter sent an e-mail to the principal of each school asking teachers to develop a set of performance objectives for each class they teach. Teachers were upset, and a well-respected teacher accidently sent a negative message to her principal. The principal does not know how to respond.

Questions:

1. Evaluate the e-mail communications of Mr. Porter and Mr. Weigand. To what extent are they communicating effectively about the new performance objectives? Explain. If you were a teacher, how would you have felt after receiving the e-mail? Why?
2. If you were Mr. Weigand, how would you respond to the angry teacher? Be specific about how you would communicate with her and what you would say. How could he have communicated differently about the performance objectives to influence the teachers more positively?
3. Identify the mistakes that the teacher made when composing and sending her e-mail message.

Devereaux-Dering Group

Synopsis

A team just landed a major account. Although their boss thinks the team is cohesive, team members’ discussion reveals that the team has serious flaws regardless of its success.

Questions:

1. What factors do you think are affecting this team’s cohesiveness? Explain.
2. If you were the team leader, what could you do to bring Fitzgerald into the team more and foster better relationships among the team members?
3. As a team member, what would you do? Should the three members of the team confront Fitzgerald with their concerns? Should they inform Kurt Lansing? Explain your answers.