Discuss the following in your main post: What can be classified as a grievance? Contracts will have specific steps for a grievance procedure; however, the basic framework includes a verbal discussion, a written discussion, a formal meeting, and arbitration. Discuss the importance of each step in the grievance procedure along with why steps cannot be skipped. The Bureau of National Affairs has sanctioned a test to determine whether just cause is satisfied. What are the questions that must be answered for justification?