Economics Homework Help

I’m stuck on a Finance question and need an explanation.

1.As a healthcare facility manager, what do you think would be the greatest limiting factor in financial statement analysis? Would this be different if you were an investor? Why?  

2. Financial statements look at the financial part of the healthcare facility but leave out the high quality of service provided and customer satisfaction. Financial statements look at areas needing improvement but need to consider other factors that affect the overall performance.