Engineering Homework Help

1. What is your definition of POM?  Include a brief discussion of how you believe POM relates, or will relate to your work.

2. What are the similarities and differences in the transformation process between manufacturing and service operations?

3. Read the eight principles of doing business in case problem “Value-Added Operations at Lands’ End” (attached to this web page). If you had to write a “principle” number “nine” and “ten” what would they be?

4.  What is the balanced scorecard?  How does it relate to operations?  Provide one example of how each element relates.

5.  Why do companies need policy deployment?  What does it do?