Assessment 5 Instructions: Behavioral-Based Interview Preparation

Write responses (4-5 pages) to behavioral-based interview questions about leadership as part of the preparation for an interview for an HIM leadership position. Write an additional reflection paper (2 pages) that assesses the response to a leadership challenge against Kouzes and Posner’s five practices of exemplary leadership.

Introduction

As a HIM professional, how will you respond to rapid, constantly evolving changes in the U.S. health care system? How will you stay motivated and contribute to the goals for a well-functioning health care system? The answers to questions such as these revolve around leadership and management, regardless of whether you are an individual contributor or someone who has actual responsibility for leading and managing others.

The ability to manage and lead oneself and others is important in every career, organization, sector, community, and country. The U.S. health care system requires much extraordinary work to be done. In the words of renowned transformational leadership theorists, Kouzes and Posner, “We need more exemplary leaders, and we need them now more than ever (2013).”

In this final course assessment, you are to assume that all of your hard work in your courses has paid off. You have scored an interview for an HIM leadership position with one of the health care organizations on your short list of preferred employers. You have done your homework. You have carefully researched the organization and located colleagues in your network who have worked there or who are currently working there. You have learned that this organization has adopted a behavioral-based interviewing approach. With this approach, employers ask questions that require candidates to relate examples from their experience of when they have demonstrated the key competencies required for a leadership position.

Reference

Kouzes, J., & Posner, B. (2013). The student leadership challenge. Retrieved from http://www.studentleadershipchallenge.com/About/ab…

Demonstration of Proficiency

By successfully completing this assessment, you will demonstrate your proficiency in the course competencies through the following assessment scoring guide criteria:

• Competency 3: Interpret theories of leadership and management for health systems and health information management.
  • Describe a time that required demonstrating leadership in a challenging situation and the response of others.
  • Recommend potential improvements to the response to leadership challenges.
  • Explain the outcome of the challenging situation.
  • Assess leadership performance in a challenging situation against five practices of exemplary leadership.
• Competency 4: Communicate in a professional manner.
  • Create a clear, well organized, professional document that is generally free from errors in grammar, punctuation, and spelling.
  • Follow APA style and formatting guidelines for citations and references.

Preparation

In the second part of your assessment, you will have the opportunity to reflect on how effectively you have demonstrated Kouzes and Posner’s five practices of exemplary leadership. Click below to review those five practices now:

• Posner, B. Z. & Kouzes, J. M. (2017, August 2). 5 practices of exemplary leadership. Retrieved from https://www.success.com/article/5-practices-of-exe…

Instructions

This assessment is in two parts. In part one, you will prepare responses to behavioral-based questions about leadership you think the interviewer will ask you. In the second part of the assessment, you will have the opportunity to reflect on how effectively you have demonstrated Kouzes’ and Posner’s five practices of exemplary leadership.

Part One

As part of your your interview preparation, you have researched and identified five questions commonly asked about leadership in behavior-based interviewing. You are now taking some time to formulate responses to these questions so that you have a good idea of what you are going to say.

Remember: You do not have to actually hold a management or leadership position to act like a leader. People have the opportunity to demonstrate leadership every day. Consider how you coach your child’s soccer team. Think about your participation in various professional or community organizations. Also, reflect on your current job. Even though your title may not say that you are a manger, you still demonstrate leadership every day when performing your duties.

As you write your responses, include as many specifics and examples as possible so that the interviewer has a good understanding of your leadership approach and performance as a leader. Your responses to the interview questions needs to be between four to five double-spaced pages. Here are your interview questions:

1. Describe a time when you have demonstrated leadership in a challenging situation. In your response, be sure to describe the challenging situation in sufficient detail. Also, explain why it was challenging for you.
2. How did those around you respond to your leadership?
3. How did you respond to those who may have challenged you?
4. What was the outcome to this challenging situation?
5. If you had it to do over, what would you do differently? In your response, be sure to consider what you could have done differently to effect a better outcome. Also, consider what you could have done differently to demonstrate respect for the team as a whole and for individual team members.

Part Two

Now that you are prepared to respond to the interview questions, write a short two-page reflection paper on how you demonstrated Kouzes’ and Posner’s five practices of exemplary leadership. Be sure to address each of the five practices even if you did not demonstrate them in your challenging situation. Consider how you could have incorporated these practices in your situation.

Additional Requirements

• Length: 5 to 7 double-spaced pages. 4 to 5 pages for your responses to the interview questions; 2 pages for your reflection on your demonstration of Kouzes’ and Posner’s five practices of exemplary leadership.
• Font: Times New Roman, 12-point.
• References: Follow current APA style and formatting guidelines for citations and references.
• Writing: Create two clearly written, organized, professional documents that are generally free from errors in grammar, punctuation, and spelling.
• Mehdinezhad, V., & Sardarzahi, Z. (2016). Leadership behaviors and its relation with principals’ management experience. Journal of New Approaches in Educational Research, 5(1), 11-14,16,18.
• Posner, B. Z., & Kouzes, J. M. (2017, August 2).5 practices of exemplary leadership. Retrieved from https://www.success.com/article/5-practices-of-exe…
• Schneider, B. Z., & Jones, T. O. (2017). Assessing leadership performance dimensions: A thinking framework for leadership decisions. The Journal of Applied Business and Economics, 19(6), 37-50.
• Xu, F., Caldwell, C., Glasper, K., & Guevara, L. (2015). Leadership roles and transformative duties–preliminary research. The Journal of Management Development, 34(9), 1061-1072.
• Leadership Perception Questionnaire | Transcript.
  • This 20-item questionnaire, based on your answers, will provide you with insight about how you define and view leadership. No right or wrong answers here, only insight.

Resources: Leadership and Management Practices

• Mehdinezhad, V., & Sardarzahi, Z. (2016). Leadership behaviors and its relation with principals’ management experience. Journal of New Approaches in Educational Research, 5(1), 11-14,16,18.
• Posner, B. Z., & Kouzes, J. M. (2017, August 2).5 practices of exemplary leadership. Retrieved from https://www.success.com/article/5-practices-of-exe…
• Schneider, B. Z., & Jones, T. O. (2017). Assessing leadership performance dimensions: A thinking framework for leadership decisions. The Journal of Applied Business and Economics, 19(6), 37-50.
• Xu, F., Caldwell, C., Glasper, K., & Guevara, L. (2015). Leadership roles and transformative duties–preliminary research. The Journal of Management Development, 34(9), 1061-1072.
• Leadership Perception Questionnaire | Transcript.
  • This 20-item questionnaire, based on your answers, will provide you with insight about how you define and view leadership. No right or wrong answers here, only insight.

Activity: The Five Practices of Exemplary Leadership

THE FIVE PRACTICES OF EXEMPLARY LEADERSHIP

Click the linked The Five Practices of Exemplary Leadership title above to view an interactive media piece. In this knowledge check, you will have the opportunity to assess your familiarity with Kouzes and Posner’s five practices of exemplary leadership. You may decide you’re ready to tackle the final course assessment or might benefit from additional study of your suggested resources or from conducting more independent research. Knowledge of these five leadership practices will serve you well as you complete your assessment, which asks you to assess your performance on a leadership challenge against the five practices of exemplary leaders.