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Understanding the Role of Cultural Identity

Reflect on the following statement: “competent communication is achieved when the participants find commonality in ascribed and avowed identities” (Samovar, 2017, p. 263). What does this imply for human service organizations that work with a wide diversity of populations and organizations in the macro environment? Choose two types of identities described in Chapter 7 of your Communication Between Cultures text and explain their importance for human service leaders from the standpoint of macro practice.

Reference

Samovar, L. A., Porter, R. E., McDaniel, E. R., & Roy, C. S. (2017). Communication between cultures (9th ed.). Boston, MA: Cengage.