Health Medical Homework Help

I’m stuck on a Nursing question and need an explanation.

Conflict resolution, which is a Nurse of the
Future Core Competency, is a necessary skill in life, especially in healthcare.
What is your personal definition of conflict resolution? Did you witness a
conflict at your site and if you did, what was the process and outcome? Did it
involve staff, clients or both? What would you have done differently to
de-escalate the conflict? Provide specific strategies.