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NSU Total Quality Management for Cancer Patients Essay

 

Total Quality Management or CQI

You are an assistant practice manager of a medical practice where the physicians specialize in diagnosis and treatment of cancer patients. The mission of the practice encompasses the area of the patient’s mental health associated with a cancer diagnosis. To address the psychological and sociological issues that patients endure, the physicians have decided to institute a program to address these factors. Your practice manager has put you in charge of the project. 

Using the Total Quality Management/ COI protocols, address the following: 

  1. Developing a plan:   
  • Describe the premise of the program and/or what goals would you need to consider. 
  • Describe two specific outcomes that you would want to achieve through the program. 
  • Describe three specific activities that you believe would be possible techniques for achieving those outcomes (ex. survery, workshop, etc). 
  • For each the three specific activities that you considered, discuss the strengths, weaknesses, opportunities, and threats (SWOT) for each. 
  • Identify the one specific activity, from the possible techniques above, that you believe is the best option to reach the best outcomes. 
  • Provide details to support your rationale for choosing this one specific activity 
  • Describe the technique (s) by which you will measure the effectiveness of your activity.