Health Medical Homework Help

Tasks: Communicate in an assertive, professional manner with a third-party representative. Demonstrate  sensitivity through verbal and nonverbal communication when discussing third-party requirements with a  patient. Display tactful behavior when communicating with a provider regarding third-party requirements. 

Equipment and Supplies: • Copy of patient’s health insurance ID card • Prescription for new medication 

Scenario:? Ken Thomas saw Jean Burke N.P. for his asthma today. He was prescribed a fluticasone inhaler 220 mcg and a refill on his albuterol inhaler. When Ken stops at the checkout desk to make a follow-up appointment, he looks concerned. You inquire how you can help him and he states that he is wondering if his  new insurance will pick up the fluticasone inhaler. He further explains that he has used it in the past with great results, but he recently switched insurance plans and he is finding it doesn’t have the same coverage as his old plan.