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Anglia Ruskin University Non Defensive Responses Discussion Paper

 

Do you agree  that  alaina ‘s  responses and statements are non defensive What is a non-defensive response?

We are using non-defensive communication when we ask questions, make statements and predict consequences in an open, sincere way without trying to control how other people respond. We can gather accurate information, speak with clarity, protect ourselves, and hold others more accountable.”

Alaina  Response 

1. I’m sorry, can you tell my why my report in unintelligible?

2. What did you like about what I used to do? Do you want me to take you out once a week?

3. You know, you’re right. I’m sorry. I haven’t been cleaning my room when you tell me. 

4. Are you referring to a specific situation? What about my actions gave you that impression?

5. I understand you are upset. I apologize for being late. 

6. Do I embarrass you when I wear this outfit? Is there anything else you’re frustrated with?