Humanities Homework Help
University of Phoenix CRM Training and Development Program
Create a mind map for the CRM program you began working on in the Wk 2 assignment.
- Identify the five steps of an effective training program.
- For each of the five steps, explain how these function at the following levels:
- Organizational level
- Job level
- Personal level
Write a 250 word response in which speculate on the following:
- How was the needs assessment conducted? How were the objectives for the training set?
Format any citations according to APA guidelines.
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