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CPSS 385 University of Phoenix Case Planning And Case Management Paper
Create an interview plan for your interview complete with questions to learn more about case management from your interviewee. During the interview, take notes of the interviewee’s responses to your questions.
Ask your interviewee the questions you have prepared. Include the following questions:
- What is the history of your agency?
- What demographics does your agency work with?
- What are some of the challenges of working with this population? What strategies do you use to overcome them?
- What suggestions do you have for engaging with clients during the interview? What strategies work well? Which should be avoided?
- What questions do you ask during the assessment? What strategies do you use when conducting the assessment?
- What case management strategies do you and your organization use? How do you use these strategies to manage your case plans?
Note: You are welcome to ask additional questions.
Write a 525- to 750-word interview analysis that describes the information you obtained from your interviewee and the interviewing/assessment strategies you employed. Pay close attention to how the organization applies case management strategies to develop and manage case plans.