Management homework help

Management homework help
HRM
Here are three case studies. Kindly review.
Ignore the black page.
HRMT3401
20/12 The Council of Community Colleges of Jamaica Page 1
THE COUNCIL OF COMMUNITY COLLEGES OF JAMAICA
BACHELOR OF SCIENCE EXAMINATION
SEMESTER I – 2020 DECEMBER
PROGRAMME: BUSINESS ADMINISTRATION
COURSE NAME: HUMAN RESOURCE MANAGEMENT
CODE: HRMT3401
YEAR GROUP: THREE
DATE ADMINISTERED: FRIDAY, 2020 DECEMBER 11
DURATION: 72 HOURS
ASSESSMENT TYPE: FINAL
This Assessment has 6 pages
INSTRUCTIONS:
1. ANSWER ALL QUESTIONS FROM SECTION A
2. SECTION B CONSISTS OF TWO (2) QUESTIONS. ANSWER ALL QUESTIONS
3. ATTACH THE SIGNED CCCJ ASSIGNMENT COVERSHEET TO THE FRONT
OF YOUR ASSIGNMENT BEFORE SUBMITTING
4. ATTACH THE TURNITIN RECEIPT TO YOUR ASSIGNMENT BEFORE
SUBMITTING
NOTE: YOUR ASSIGNMENT WILL NOT BE ACCEPTED IF 3. AND 4. ABOVE IS
NOT ATTACHED
YOUR COMPLETED WORK MUST BE SUBMITTED WITHIN THE SPECIFIED
DURATION OUTLINED ABOVE TO PREVENT PENALTIES
HRMT3401
20/12 The Council of Community Colleges of Jamaica Page 2
SECTION A
Instruction: Complete ALL questions from this section.
Angelo’s Pizza explores the importance of establishing human resource (HR) practices as its
organization expands. After success with one store, Angelo decides to open two new stores and
is considering opening more stores or franchising. At the same time, he wants to focus on serving
only high-quality fresh ingredients. However, the pizza joint experiences some HR challenges
including high turnover and other staffing problems. Many of the workers he has hired are
friends of the family. Some are going to college. Others are single parents. None of the workers
he has hired has any restaurant or cooking experience. They call in sick frequently. Joe, his most
valuable employee, threw his hands up in frustration and walked out. “You got to train these
bozos!” were Joe’s last words to Angelo as he threw his apron in the trash. Angelo consults you
for help with recruiting, selection, and hiring. Angelo believes he needs better recruitment and
selection practices, but he has a hard time saying no to family. To assist Angelo, please help him
with the following questions.
Required
A. Explain THREE (3) human resource management implications of Angelo’s current
strategy. Ensure policies and practices are included in your explanation. (6 marks)
B. Discuss FIVE (5) human resource management errors currently being made by Angelo.
(10 marks)
C. Recommend a different approach Angelo could use when selecting employees in the
future. (4 marks)
(Total 20 marks)
END OF SECTION A
HRMT3401
20/12 The Council of Community Colleges of Jamaica Page 3
SECTION B
Instruction: Complete ALL questions from this section.
Question 1
GENOVIA’S HUMAN RESOURCE PLANNING CASE STUDY
Genovia’s HRM
“Genovia’s Human Resource Management is a critical success factor for the business. The
company’s retail service offers goods in a way that is convenient and efficient for shoppers. In
this service context, Genovia’s human resources directly determine business output. The
company’s Human Resource Management aims to maximize Employee Performance to
correspondingly maximize capacity for sales. Human Resource Planning and Job analysis and
Design are some of the major components of Genovia’s human resource management strategy.
Through Human Resource Planning, the firm develops an adequate workforce. Through effective
Job analysis and Design, Genovia ensures that job descriptions and specifications relate with the
HR needs of the organization. These components of human resource management influence how
Genovia maintains its more than 1 million employees to provide adequate service to an
expanding population of target consumers”.
Required
1. Explain the relationship between Job Analysis and Human Resource Planning? (5 marks)
2. Explain THREE (3) reasons Genovia’s should value Human Resource Planning as part
of its operation. (9 marks)
3. Discuss THREE (3) factors that could affect Genovia’s Human Resource planning.
(6 marks)
4. With the use of an example, recommend FOUR (4) methods Genovia can use to improve
employees’ competencies once they have been recruited. (8 marks)
HRMT3401
20/12 The Council of Community Colleges of Jamaica Page 4
RUBRIC FOR QUESTION 1
Criteria Excellent Good Poor
1. Relationship between Job
Analysis and HR Planning
(5 marks)
Define terms and explain
their relationship to each
other – 5 marks
Define terms and
explain separately –
3-4 marks
Minimal explanation
of either terms and
limited relationship
defined 0-2 marks
2. Why Genovia’s would
value HR Planning in its
operation (9 marks)
3 fully explained reasons
of HRP importance to
company
7-9 marks
Limited explanation
of reasons or 2
reasons given
5-7- marks
Limited explanations
0 – 4 mark
3 . 3 factors affecting
Genovia planning (6 marks)
Thorough explanation of
all 3 factors that could
affect Genovia’s
planning initiaties 5-6
marks
Limited explanation
of factors or
reference to less than
three 3-5 marks
Little understanding
shown of factors
with limited
explanation
0 – 2 marks
4. Describe 4 methods used
to improve competencies
with examples by Genovia
(8 marks)
Full explanation with all
4 methods (6-8 marks)
Some methods given
with reasonable
explanations
3-5 marks
Limited methods
given with limited
explanations
0-2 marks
Use of APA References and
grammar (2 marks)
APA in text citations
with matching reference
listing with little to no
grammatical errors.
2 marks
Incomplete or
improper APA in
text citations and
matching reference
list with some
grammatical errors.
1 marks
Little to no use of
references in
document with no or
incomplete reference
list and greater than
5 grammatical
errors.
0-1 mark
Total/ 30 marks
(Total 30 marks)
HRMT3401
20/12 The Council of Community Colleges of Jamaica Page 5
Question 2
JOB ANALYSIS AT GENESIS MOVING COMPANY
At Genesis Moving Company it is commonplace that workers will lift some objects as part of their
employment at least occasionally. Employees routinely pack and lift heavy items and some jobs
entail much more lifting on a regular basis that can cause workers to suffer injuries.
Rebecca is a 30-year-old woman who works for Genesis Movers Company a transportation and
logistics company as a packer. Responsibilities of the position include but are not limited to
driving a large box truck and moving furniture, boxes, and equipment for clients.
The job required her to lift sometimes over 100 pounds for which the company made available
lifting straps, back braces, lifting belts and hydraulic levers to reduce the impact of the weight and
the probability of injuries to workers. The problem the company faced was that employees did not
always have access to the equipment during the busy seasons when they were in high demand and,
they were not appropriately trained on how to use the equipment and posture their bodies to
minimise the chance of injury. To add to the problem, the workers were given new financial
incentives that rewarded the number of moves they completed within a certain timeframe but did
not take into consideration the safety of the methods they were using. As a result, movers were
doing jobs faster with greater results in the short term but suffered an increasing rate of injuries
that averaged 20% higher competing firms. The net result was that the company was losing the
benefit of some high performing staff members, namely Rebecca during the high season who were
off sick unexpectedly due to back and joint injuries. Staff morale was lower and additionally it
had to pay workers’ compensation for time off due to illness.
After discovering the challenge, it faced, the company must decide how to solve its workplace
injury challenges and identify the exact cause of the problems to minimise their occurrence.
Required
A. Explain the term ‘Job Analysis’ and indicate who should perform a Job Analysis.
(4 marks)
B. Explain THREE (3) issues in the case that contributed to the increased rate of worker
injuries. (6 marks)
C. As an employee in the company’s HR department, convince the company’s management
of the need for Job Analysis by providing THREE (3) benefits and ONE (1) challenge.
(12 marks)
D. Critically assess TWO (2) data collection methods that could be used to solve the
problem with the movers. (6 marks)
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RUBRIC FOR QUESTION 2
Criteria Excellent Good Poor
1. Explain Job Analysis and who
should perform it (4 marks)
Define terms and
explain fully –
4 marks
Define term with
limited explanation
2-3 marks
Minimal explanation
or inadequate
definition 0-1 marks
2. Explaining 3 issues that
contribute to increased worker
injuries on the job (6 marks)
3 fully explained
reasons of related to
injuries
5-6 marks
Reasonable
explanation of
reasons or 2 reasons
given
3-5- marks
Limited explanations
0 – 2 marks
3 . 3 benefits of JA and 1
drawback of using it (12 marks)
Thorough
explanation of all 3
benefits and
1drawbacks 10-12
marks
Reasonable
explanation of
factors 6-10 marks
Limted explanation
and identification of
factors
0 – 5 marks
4. 2 Data collection methods best
suited for situation – 6 marks
Full explanation
with both 2 methods
(5-6 marks)
Identification of
methods with
reasonable
explanations
3-5 marks
Limited methods
given with limited
explanations
0-2 marks
Use of APA References and
grammar (2 marks)
APA in text
citations with
matching reference
listing with little to
no grammatical
errors.
2 marks
Incomplete or
improper APA in
text citations and
matching reference
list with some
grammatical errors.
1 marks
Little to no use of
references in
document with no or
incomplete reference
list and greater than
5 grammatical
errors.
0-1 mark
Total/ 30 marks
(Total 30 marks)
END OF ASSESSMENT