There are several different formats (emails, letters, reports, slides, and more) we will study this quarter. How important is the format in connecting with an audience? How might the audience make a difference in how you format and present communications? Defend your answer with support from your course materials and/or relevant experience. Consider a time when the way a message was delivered to you made a difference. What were your expectations about the message and how were they influenced or changed by the manner in which the information was delivered?