Writing Homework Help

Assignment Introduction

The Internet has broken down the hierarchies and barriers within organizations leading to a more customer focus approach. This has led to the practice of using job titles when work is designed. A relatively recent idea is to give two job titles to employees: One job title reflects the employee’s internal role within the organization and the second job title is a customer-focused one. The customer-focused job title is descriptive and individualistic and lets employees have fun and creativity with designing their job title.

Here are some examples of creative customer-focused job titles:

Chief Talent Scout: The title for the person in charge of recruiting.
Director of Privacy: The title for the person responsible to protect customers’ privacy as well as the organization’s own intellectual property such as copyrighted software code.
Director of Consumer Delight & Loyalty: The title for the employee who is responsible for marketing new products and services.
Senior Vice President of Great People: The title for the senior executive responsible for human resources.
Sultan of Sound Bites: The person responsible for communicating information to members of the investment community regarding organizational performance and future business prospects.

AssignmentWright a 500-word paper that addresses the following areas and answers the following questions

A) The Role of Job Titles (address the following questions)

-How important are job titles?

-What would happen if there were no job titles?

-What would happen if everyone in a company had the same job title, such as “associate”?

-What issues do you foresee when an organization adopts a policy of customer-focused job titles (and lets employees develop their own unique customer-focused job titles), as part of its work design approach?

-How should the process of developing customer-focused job titles be managed?*

B) Experiences and Reflections about Job Titles (address the following questions):

-Think of a job that you have held or currently hold. Identify three customer-focused titles that you believe are plausible for this job, — and why?

-What were your thoughts about job analysis and job titles before the semester started?

-Have any of your attitudes toward job analysis and job titles changed due to completing this project? (Refer to discussions we had in class or information from our readings (class textbook and articles) when explaining your thoughts)

Materials

http://opac.uma.ac.id/repository/%5BMichael_G._Aam… (Textbook)

https://hbr.org/2016/05/creative-job-titles-can-en… Creative job titles can energize workers

Attached JOB TITLES AS IDENTITY BADGES: HOW SELF-REFLECTIVE TITLES CAN REDUCE EMOTIO…