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South University Dimensions of Nursing Performance Discussion

 

Medical care costs in the United States have increased much faster than income for the average American worker, driven by a costly healthcare system that is labor-intensive. Although it is based on the medical model (physicians are the main drivers of care), nurses are assigned with the execution of doctors’ orders.
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Consider the following scenario: You are the Director of Nursing. To contain nursing costs, you must contain labor costs (mainly nursing and clinical support services). For this, you are instructed to develop an operational dashboard to collect measures of nursing performance.
1) Discuss in general terms the dimensions of nursing performance.
2) More specifically, analyze how specific metrics for monitoring nurses’ performance in terms of demand, process quality, outputs, and outcomes will affect nurses’ behaviors.