Writing Homework Help

After viewing the two videos, please answer the following questions about the use of conflict resolution skills with regard to the end of life. Your response needs to be completed by midnight on Sunday. Your response must focus on two questions:

What conflict resolution skills did you see used in the videos, especially the patient/physician video? (20 points)

How do you think that conflict resolution skills can be used in “end of life” situations? (20 points)