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Loyalist College Human Resource Recruitment Case Study

 

You
are the Human Resources Manager in a large hospital. You have to put
together a team of 5 people to work on a new project. The project would
involve a mass recruitment drive to recruit 200 staff- doctors, nurses
and hospital administrative staff for the hospital. You have 7
candidates and from them you have to choose 5 employees for your team
project.

Your requirements on the team are as follows-

1.You need one good leader on your team to create goals, plan and execute the plans by assigning work to the right person.

2.
You need one person to be good with math and accounting to plan the
budget for the project, keep an eye on the expenses and analyse the test
data taken from the interview candidates.

3. You need at least 2 people to source resumes and shortlist and call candidates for the interviews.

4. You need another 2 people to conduct interviews and administer the tests to the candidates.

5.
You will need one person to write all the offer letters and employee
contracts and send and receive emails from the candidates.

So the 5 staff you choose will do multiple roles.

Questions-

Q1.Below
are the profiles of the 7 staff, go through them carefully and choose
the 5 that you think will make the best team for you. Explain for which
role you have chosen each one, why you have chosen the person and why
you have rejected the 2 out of the 7 of them.

Q2.What
do you think will happen on your team based on the personalities and
cultures of the 5 staff that you have chosen? – Will there be conflicts?
Which team members do you think will form close friendships? How will
each person’s working style influence the project?

EMPLOYEE PROFILES- (CHOOSE 5)

  1. Marianne-
    She has a masters degree in nursing and business studies. She is an
    excellent nurse and nurse manager. She is from India and has been in
    canada only 3 years. Her knowledge of canadian culture and trends is
    limited. She’s from a traditional indian background and is not
    comfortable working with men. Her clinical knowledge and hospital
    management skills are excellent. She’s a good leader but she’s not a
    very agreeable person. She gets angry easily.
  2. Shawn-
    He is a canadian with 5 years of healthcare recruitment experience and
    he is great with conducting job interviews. He has an MBA from UoT in
    Human Resources Management. His wife is expecting a baby in the next 2
    months. Although he plans to keep working, he might have to take some
    leave to spend time with his new baby. He is not used to working with
    people from different cultures and he comes from a typical white,
    canadian family.
  3. Judith-
    She is an american who recently married a canadian and moved to canada.
    She has a masters degree from the US and nearly 8 years of recruitment
    experience but not in healthcare. But her recruitment knowledge is
    excellent and she’s really good with sourcing candidates for job
    interviews. She is a bit introverted and prefers to work alone instead
    of a team but she is basically a nice person. She has great recruitment
    and presentation skills.
  4. Mark-
    Mark has moved to Canada very recently from China. He speaks english
    well but he is not very confident with the language. He also feels
    nervous when talking to new people who are fluent in english. Mark is
    great with math and accounting. He has a bachelor’s degree in accounting
    from Beijing University. He is still a little homesick here in Canada.
  5. Mohammed-
    He is a pakistani origin canadian citizen and has been in Canada for
    over 10 years. He did his management degree at McMaster University. He
    has a good knowledge of Canadian recruitment and HR practices including
    labour law. He is a devout muslim who prays 5 times a day during work
    and he is taking leave to go for his prilgrimage during the project.
  6. Sarah-
    She is a medical doctor who also has an MBA degree. She’s from Dubai
    and has been in Canada for 2 years. She’s a confident speaker and leader
    but she lacks experience in recruitment. However, she has a good
    knowledge of hospital operations and clinical procedures.
  7. Shauna-
    She is a British- Canadian who has dual citizenship. She has worked in
    Canada for 5 years now. She was a nurse in the UK and in Canada, she is a
    nurse manager. She prefers the British healthcare system to the
    Canadian system. She is not very happy here. But she is a sincere worker
    and has good writing skills and accounting skills.