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Fashion Institute of Design & Merchandising Guthy Renker Group Response

 

Read through the review below. Pretend you are the employer and craft a response (see example below the review) to the person who posted the negative review. The response does not have to be overwhelmingly long or detailed, but it may be a good idea for you to at least touch on each of the negative points/issues that the review writer has mentioned.

review assignment

An example of a bad review with its response:

bad review 1bad review response

  • Work on building a strong culture
  • Go back to the basics – go beyond the “golden rule” (treat everyone how you would want to be treated) and embrace the “platinum rule” (treat everyone how they want to be treated)
  • LISTEN to your employees and make adjustments based on their feedback
  • R.E.S.P.E.C.T.
  • Encourage existing employees that are happy and love the workplace to post online to balance out the feedback
  • Reputation management through the online platforms
    • Actively responding to the comments so that others researching the company can see both sides to the story or at least the response to the comments