Business Finance Homework Help

I’m working on a management multi-part question and need an explanation and answer to help me learn.

1. Which substitute for leadership can you see operating at Novartis? What roles(s) would management play in this organization and how would you recommend a manager behave  Novartis’s staff.                                                                         2. Is Novartis a good corporate citizen or is just exercising effective  public relations through the corporate communication department? What role does the HSE program play?