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Chillakuri & Mahanandia (2018) states, that the workforce is constantly changing as older employees retire, giving space for the new generation to exert which has created barriers for HR professionals that influence HR processes. The general business problem is that some HR professionals do not have a good understanding of how to effectively manage a new generation. The specific business problem is that some HR Professionals may lack strategies necessary to successfully implement the onboarding process for the new generation in order to increase retention.