Business Finance Homework Help

Portion One: 

Page 65 in Chapter 4 of the Presutti and Mawhinney (2013) textbook describes enablers in terms of a Human Collaboration Model. Think about the identified factors and chose one or more of these interrelated influences. In your Journal, describe one or more examples from your own experience which demonstrate practical application of components from the Human Collaboration Model.

Requirements:

Your reflective Journal should consist of a minimum of three paragraphs, with at least four to five sentences per paragraph. The Journal must be concise, well-written, and demonstrate a thorough understanding of the questions asked. 

Portion Two:

You will consider the human resource aspects and enablers of value chain management. It is widely accepted there is a distinct, measurable, and positive relationship between employee satisfaction and customer satisfaction. In value chain management, the goal of creating customer value for the organization includes customer delight (exceeding customer satisfaction) and profitability. Organizational leadership plays a key role in establishing programs, policies, and process that enable ongoing employee satisfaction.

Directions

1. Assume you are working in a role as a decision-making leader. You are tasked with the responsibility to create employee satisfaction programs and processes related to the following human resources enablers. Additionally, address how could you use these human resource enablers to improve employee satisfaction during times of change?
   • People and Culture
   • The Three People Traits: Knowledge, Skills, and Beliefs
   • People and Trust