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Process Mapping Assignment

Develop a current state process map using the correct symbols, a start and end-point, at least three decision points, and 10-20 steps. Clearly define the process and the problem you are trying to improve on. You may want to share with your team to provide feedback and clarifying questions.

Then develop an improved future state version. Consider using swim lanes if appropriate but not required.

There are a number of software programs that can be used listed in the slides, but may want to use the same tool as the rest of your group, to make it easier when you have the week 7 group assignment, which requires a process map.

To be clear, You  define the process (could be something at work or in your own life) and the problem you are trying to solve. You will submit a (1) description of the process, (2) the problem and what needs to be improved, (3) a process map of current state, (4) a description of potential changes that might lead to improvement, and (5) a future state process map based on your changes.